Basil Silas | Page 22

Customer service per excellence! Basil was our first contact the first time we were at Budds, and he won us over from day one. His salesmanship goes beyond just selling a car. He sell Basil was our first contact the first time we were at Budds, and he won us over from day one. His salesmanship goes beyond just selling a car. He sells experience! From choosing your car through approval till you drive off. His team efforts with Robb is magical! More

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Great Service We dealt with Basil, and it was a great experience. He did everything to make sure we left with the vehicle that we wanted. Very welcoming and great s We dealt with Basil, and it was a great experience. He did everything to make sure we left with the vehicle that we wanted. Very welcoming and great staff. More

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Basil & Budds' Cadillac THE ABSOLUTE BEST!!! We came to Budds' to not only to buy a car but also to create a very special birthday surprise for my Mom's 60th Birthday, and I am proud to say that We came to Budds' to not only to buy a car but also to create a very special birthday surprise for my Mom's 60th Birthday, and I am proud to say that Basil (the best sales man) and the dealership really blew away our expectations. Basil was incredibly friendly and did not have a typical in your face, pushy salesman approach which we really loved. He took his time to understand what we were looking for and gave us the best options along with as much time as we needed to make the best decision for us. When my Dad told Basil this was a Birthday surprise for my mom he right away suggested that the dealership can put up a banner and birthday balloons and that we can bring my Mom to the dealership and surprise her there, and from that second we knew Basil wasn't just your average salesman ..he was the kind that goes above and beyond for his clients which really made us feel like with this purchase not only are we getting an incredible car, and an amazing surprise but we were also become a part of a new family...The Budds' Family!! We also had the pleasure of doing the finance portion with Rob, he was really great and also took his time explaining all the options we had. He was really friendly and easy to deal with which was also a really fantastic experience. It's safe to say that my mom's birthday surprise ended up being a SMASHING SUCCESS, and we honestly couldn't have done it without Basil and Budds'. We had a decorator come to the dealership to decorate my mom's new car, and even though Basil was with another client he was incredibly accommodating to the decorator and took his time to step away from his client to come and move my mom's car so that it could be decorated how we had imagined. So we sincerely thank you Basil for your outstanding service, and the whole Budds' Family for everything you have done for us and my Mom's Special Day...we are so glad and proud to have become a part of the Budd's Family!!! More

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Top Notch Service from Basil once again! I have purchased from Basil Silas here at Budds several times in the past and every interaction with him confirms why I deal exclusively with him. He I have purchased from Basil Silas here at Budds several times in the past and every interaction with him confirms why I deal exclusively with him. He makes the entire purchasing experience an absolute pleasure. I jokingly called him the salesman of the century but I truly believe his knowledge, insight, honesty and integrity are second to none. More

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this is my fifth lease....Great dealership...fantastic deals great people to work with from Managers Craig Taylor, Jason Blain, Business Manager Lori Lumax and my sales rep. Basil Silas....for the very best ava great people to work with from Managers Craig Taylor, Jason Blain, Business Manager Lori Lumax and my sales rep. Basil Silas....for the very best available. More

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Great dealer amazing costumer service! I traded in my older car for a Chevy Cruze, Basil offered me a great deal and made the process simple and enjoyable. I will definitely be back in the I traded in my older car for a Chevy Cruze, Basil offered me a great deal and made the process simple and enjoyable. I will definitely be back in the future! More

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The best price and great assistance from the sales person I bought an Encore 2019, it was a great price in the car and an excellent customer service. I recommend the Budds. The car is really good ! I bought an Encore 2019, it was a great price in the car and an excellent customer service. I recommend the Budds. The car is really good ! More

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Dedicated staff and service Completely satisfied with friendly, efficient staff in Sales, Servicing and Administration through the past 12 years of maintaining our GM cars in to Completely satisfied with friendly, efficient staff in Sales, Servicing and Administration through the past 12 years of maintaining our GM cars in top condition and emailing us whenever our servicing is due or we have any other problems. More

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Hassle and Stress Free We love our Cadillac XT5. The experience was seamless with Basil. Took it for a test drive and loved the feel and comfort. This was a Saturday so we w We love our Cadillac XT5. The experience was seamless with Basil. Took it for a test drive and loved the feel and comfort. This was a Saturday so we weren't able to get the licensing done but I came back a couple of days later and the plates and registration were all done for us by Budd's and we drove off in our shiny new car. Easy as Pie! More

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Satisfied Professional from the one . Flexible down road .Helpful when finalizing the deal . Involved with insurance details at the end . Happy in overall with Professional from the one . Flexible down road .Helpful when finalizing the deal . Involved with insurance details at the end . Happy in overall with the service provided . Thank You Basil . More

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