Anthony Italiano | Page 12

"above standard" experience Brought my RAM 1500 ECODiesel for engine light, and under bumper plastic air shield was broken. The proper procedure was followed in fixing the engine Brought my RAM 1500 ECODiesel for engine light, and under bumper plastic air shield was broken. The proper procedure was followed in fixing the engine light (the O2 Bank 1 Sensor 1 was replaced. And the plastic shield was fixed. More

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Friendly, Professional, and unrushed The dealership is focused on customer service. John is extremely knowledgeable and yet does not push anything on you. The delivery experience was t The dealership is focused on customer service. John is extremely knowledgeable and yet does not push anything on you. The delivery experience was thorough, and there was no rush felt. John clearly is driven by making customers one at a time. Thanks John for your outstanding service!. Wayne and Vanessa More

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Service helpful Had a couple issues with my Air conditiong in my vehicle but Anthony Italiano was very friendly and helpful. Thanks for going above and beyond! Had a couple issues with my Air conditiong in my vehicle but Anthony Italiano was very friendly and helpful. Thanks for going above and beyond! More

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After sales service? Doesn't exist. This place is a prime example of poor customer service. Customer service exists after the sale is completed also. I've bought 6 cars from here and sti This place is a prime example of poor customer service. Customer service exists after the sale is completed also. I've bought 6 cars from here and still get the run around from the sales management. I've written to the owners etc and received NO replies even from them.. So yes, this is a VERY BAD example of how to manage a company branch. No to mention you need a special license just to drive around their poorly managed property without hitting another car. I have a Ram that is only 4 years old and has the front fender almost rusting a hole through it, from the inside... Had rust proofing done also, STILL got the run around about getting it covered under warranty. So the extras you pay for? Won't help you at all. More

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Wow! Great work! Just excellent work everyone!! I wasn't sure what to do with my car, it started giving me problems on my daily commute to work. I stopped by Ontario Just excellent work everyone!! I wasn't sure what to do with my car, it started giving me problems on my daily commute to work. I stopped by Ontario after my work day and was pleasantly surprised. Not only did they spot my trouble right in the drive thru, but they were able to fix it that day and have me back on the road. I will be returning in the future and keeping up with my car maintenance! whoops. More

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Excellent customer service I went in looking for a new truck and the staff was very helpful in finding me the perfect truck to suit my needs. I purchased a 2018 ram 1500 I went in looking for a new truck and the staff was very helpful in finding me the perfect truck to suit my needs. I purchased a 2018 ram 1500 More

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Tire repair Anthony went above and beyond to take care of my issue in a timely manner. He made sure my problem was solved so I could get on with my busy day. The Anthony went above and beyond to take care of my issue in a timely manner. He made sure my problem was solved so I could get on with my busy day. The service Centre was very busy but I had a tire leak and The techs were all busy with other Jobs. I didn’t have to ask for him to to anything, he just went ahead and started the diagnosis himself so that it could be fixed right away. Service with a smile is always appreciated. This kind of service is what keeps customers coming back. Good job Anthony! Again! More

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Excellent service dept. I'm on the road a lot and its very hard for me to book an appointment. I wanted to change over my winter tires. I had a cancellation in my day and I c I'm on the road a lot and its very hard for me to book an appointment. I wanted to change over my winter tires. I had a cancellation in my day and I called Grant to see if he could get me in. They were very busy but said he should be able to get it done. The service team was amazing very friendly and polite. I have nothing but good things to say about this dealer and its staff. More

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Dodge 1500 maintenance Great service. Always on time. Super nice guys working on a service department ( Steve Fagundes one of them). Never disappointed with that service and Great service. Always on time. Super nice guys working on a service department ( Steve Fagundes one of them). Never disappointed with that service and professional skills. More

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Very happy customer. I bought 2 cars from them. Before I didn't trust dealerships. Now I will only go to Oscar and Raymon. They help me with the small and big things. Even I bought 2 cars from them. Before I didn't trust dealerships. Now I will only go to Oscar and Raymon. They help me with the small and big things. Even their service people are good! Thank you guys. More

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