Dealership Experience
8 yrs, 6 mos
Languages Spoken
English
102 Reviews
Write a Review102 Reviews of Alison Matthews
January 26, 2021
Charlesglen is the only car dealership we will go to. We’ve always received the best service when buying and servicing our vehicles. Val Parsons sold us our latest vehicle and the whole experience was fa We’ve always received the best service when buying and servicing our vehicles. Val Parsons sold us our latest vehicle and the whole experience was fantastic. We are long time customers of at least 25 years. More
Other Employees Tagged: Valarie Parsons
January 25, 2021
Valarie was great to deal with. She is very accommodating, friendly and provided excellent customer service. I am very happy with my dealings with Valerie. Alison and everyone else I dealt with accommodating, friendly and provided excellent customer service. I am very happy with my dealings with Valerie. Alison and everyone else I dealt with at Charlesglen Toyota. More
Other Employees Tagged: Valarie Parsons
January 20, 2021
This was my first time in Charlesglen Toyota, all staff were nice and welcoming us, especially Phoebe Ku went above and beyond, she is one of the best sales person I ever met, it won’t be my last visit to were nice and welcoming us, especially Phoebe Ku went above and beyond, she is one of the best sales person I ever met, it won’t be my last visit to this dealership, if I need another car I will definitely will go to ask Phoebe’s help. Thanks again Phoebe for your service More
Other Employees Tagged: Phil Dao , Phoebe Ku
January 07, 2021
From walking in initially to driving away with my new Rav4, I was blown away at the exceptional service. Val was incredible and showed patience with my decision making. Val was available for all my quest Rav4, I was blown away at the exceptional service. Val was incredible and showed patience with my decision making. Val was available for all my questions and made me feel confident in my decisions made. Alison with finances got me the best deal and really showed that she really cared about the buyer. Mark, who showed me all the details of my new vehicle went through all the details and answered all my questions. I am so happy with my Rav4 and my experience with Charlesglen Toyota! More
Other Employees Tagged: Mark Peters, Valarie Parsons
December 22, 2020
I recently bought an new 2021 Highlander. They are excellent people and will explain everything in detail what you should need to know about your new car. excellent people and will explain everything in detail what you should need to know about your new car. More
Other Employees Tagged: Andrew Sutherland, Delivery coordinator (forgot his name)
December 17, 2020
Great dealership....will be back :) Val took great care of me with evening texts when whe not at work. Her personal touches lefr in truck also noted above any other. Thanks of me with evening texts when whe not at work. Her personal touches lefr in truck also noted above any other. Thanks More
Other Employees Tagged: Garnett Lund, Phil Dao, Valarie Parsons
December 03, 2020
Phoebe was a tremendous help picking out my new truck. Along with her associates, I would highly recommend Charlesglen Toyota for your next purchase. Especially if you are looking for a place that will be Along with her associates, I would highly recommend Charlesglen Toyota for your next purchase. Especially if you are looking for a place that will be able to take care of your vehicle needs for the rest of your lifetime. More
Other Employees Tagged: Phil Dao , Phoebe Ku, Phoebe Ku, Jim in delivery
December 02, 2020
My purchasing experience was great. I received a highest appraisal value here because they offered more for my vehicle. Another toyota dealer by deep SE didnt even opened up a hood and lowballed so I walked appraisal value here because they offered more for my vehicle. Another toyota dealer by deep SE didnt even opened up a hood and lowballed so I walked away from them. I find Charles Glen staffs are very professional, sales advisor Stephen did a great job. Thanks More
Other Employees Tagged: Phil Dao, Steve Duke
November 12, 2020
We had a great experience at the Charlesglen Toyoto. They provided us with all the important information and helped us along our journey to buying our new vehicle! They were respectful, professional and so h provided us with all the important information and helped us along our journey to buying our new vehicle! They were respectful, professional and so helpful! More
Other Employees Tagged: Tim Beach, Phil Dao, Steve Duke
November 05, 2020
The experience was amazing! Everything from the seamless, honest sales process Andrew gave me, to Jim's constant joking during my pickup, and Alison's humor while also providing exceptional advice and servic honest sales process Andrew gave me, to Jim's constant joking during my pickup, and Alison's humor while also providing exceptional advice and service to me during the paperwork. They made me feel at home. More
Other Employees Tagged: Kim McMurdo , Jim McAlorum, Andrew Sutherland

