Dealership Experience
6 yrs, 7 mos
Languages Spoken
English
94 Reviews
Write a Review94 Reviews of Alison Matthews
November 12, 2020
We had a great experience at the Charlesglen Toyoto. They provided us with all the important information and helped us along our journey to buying our new vehicle! They were respectful, professional and so h provided us with all the important information and helped us along our journey to buying our new vehicle! They were respectful, professional and so helpful! More
Other Employees Tagged: Tim Beach, Phil Dao, Steve Duke
November 05, 2020
Speechless! I need a minimum of 25 words to submit this review? Mmmm I have nothing important to say, 19 more, almost, there it is! review? Mmmm I have nothing important to say, 19 more, almost, there it is! More
Other Employees Tagged: Tim Beach, Andrew Sutherland , Tyler Doherty
November 05, 2020
The experience was amazing! Everything from the seamless, honest sales process Andrew gave me, to Jim's constant joking during my pickup, and Alison's humor while also providing exceptional advice and servic honest sales process Andrew gave me, to Jim's constant joking during my pickup, and Alison's humor while also providing exceptional advice and service to me during the paperwork. They made me feel at home. More
Other Employees Tagged: Kim McMurdo, Jim McAlorum, Andrew Sutherland
October 25, 2020
Just bought our Toyota Tacoma this month. Ms. Anne Reyes is very accommodating and helpful. She is the most patient person we’ve ever dealt with. My husband calls her anytime of the day or night & she never is very accommodating and helpful. She is the most patient person we’ve ever dealt with. My husband calls her anytime of the day or night & she never complained about all the questions we had. She is very honest and you can trust that she will provide you the best service and deal you can imagine. Ryan and Alison are equally amazing. They helped us a lot on what packages to get to maximize the full benefit of having a Tacoma. Excellent job guys. We appreciate your assistance so much. More
Other Employees Tagged: Anne Reyes , Ryan Slaney
October 19, 2020
I just picked up my new 2020 Tacoma from Tim and the team at Charlesglen Toyota! This is my second vehicle purchased, the last was a used Dakota, which I still have and use! Tim sets the bar very high for li at Charlesglen Toyota! This is my second vehicle purchased, the last was a used Dakota, which I still have and use! Tim sets the bar very high for listening to the customer, finding exactly what they need, and makes it happen! I knew that if I bought a new vehicle, it would be a Toyota, and it would be from Tim. I have no idea what he does to make his team head & shoulders above the competition, but is is an awesome experience! Thanks Tim, keep doing what your doing! More
Other Employees Tagged: Tim Beach, Mark Peters, Tyler Medland, Anne Reyes
October 14, 2020
I have just leased my 5th car from Charlesglen and have never had a bad experience. Everyone I dealt with, Paul, Alison, Phil and Jim were friendly, professional and they all made the process easy and eve never had a bad experience. Everyone I dealt with, Paul, Alison, Phil and Jim were friendly, professional and they all made the process easy and even fun. I would happily recommend Charlesglen to anyone wanting to buy or lease a Toyota. I drove away in my 2020 Coralla SE upgrade with a huge smile on my face. I'll be back in the next 4 to 5 years for my next vehicle and who knows maybe it will be a Rav this time. More
Other Employees Tagged: Jim McAlorum, Phil Dao, Paul Gorsline
August 27, 2020
This dealership is very good, from the people you meet at reception and at every step of the way. Thanks to Mike for being so patient with me through this processVery respectful, friendly and courteous, than reception and at every step of the way. Thanks to Mike for being so patient with me through this processVery respectful, friendly and courteous, thanks. More
Other Employees Tagged: Mike Loritz, Mark McQueen
August 14, 2020
This is my 3rd vehicle I've leased from Charlesglen and I've had nothing but fantastic service from everyone there. I've been going to Charlesglen since 2012 and I highly recommend them. Thank you to every I've had nothing but fantastic service from everyone there. I've been going to Charlesglen since 2012 and I highly recommend them. Thank you to everyone that helped get me into my new Rav4, I love it! More
Other Employees Tagged: Tim Beach, Mark Peters, Mark McQueen, Phil Dao, Paul Gorsline , Kurt Mulder, Ryan Slaney
July 15, 2020
Excellent service from the front desk staff to the salesperson Val (loved the cookies), to Jim and the finance lady. All excellent. Thank you we are very satisfied with the purchase. salesperson Val (loved the cookies), to Jim and the finance lady. All excellent. Thank you we are very satisfied with the purchase. More
Other Employees Tagged: Valarie Parsons