Alisha Shah | Page 3

pleasantly surprised! I had been dreading the car purchase process. I met Mahad Mofrad through the dealership's internet sales. His response was extremely quick. I found I had been dreading the car purchase process. I met Mahad Mofrad through the dealership's internet sales. His response was extremely quick. I found Mahad extremely pleasant, friendly, trustworthy, professional, respectful, genuine and committed to making the customer happy. The whole car purchase process was surprisingly pleasant. From the entire staff at Toyota on the Park that I had encountered, everyone seemed happy to work there and committed to providing an excellent customer experience. In fact, Mahad and his colleagues (Anastasia, Alisha and Jure) have exceeded my expectations. thank you! More

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Great Customer Service I have been taking my family's vehicles for service in the last few years and I always feel welcome with any one on Mario Ng's team I interact. They a I have been taking my family's vehicles for service in the last few years and I always feel welcome with any one on Mario Ng's team I interact. They are very enthusiastic and positive. I recently bought a highlander and did not hesitate to take it there for my 1st scheduled service. Great team of professionals and easy to do business with. Thank You for the continued positive customer experience. More

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Oil change 2015 Toyota Sienna Came in for and oil change. Service was great as always. Friendly and fast. Got the van back earlier then expected. I will definitely recommend this Came in for and oil change. Service was great as always. Friendly and fast. Got the van back earlier then expected. I will definitely recommend this dealership to my friends and family More

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Very Friendly Customer Service I just went to Toyota on the Park and the customer service was very friendly and professional, especially assistant manager Alisha and manager Mario. I just went to Toyota on the Park and the customer service was very friendly and professional, especially assistant manager Alisha and manager Mario. Great experience. More

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Tire service I brought my car in for deflating tires. They fixed them in half an hour. Fast and exceptional service. Always friendly. Would definitely recommend to I brought my car in for deflating tires. They fixed them in half an hour. Fast and exceptional service. Always friendly. Would definitely recommend to anyone looking to service their car. More

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Awesome and Honest service as usual Been coming here with our 2 cars since the dealership opened, and Mario and his staff make sure our cars are properly maintained and safe. They take t Been coming here with our 2 cars since the dealership opened, and Mario and his staff make sure our cars are properly maintained and safe. They take time to explain advise on what work is needed right away and what can be done at the next visit. Thanks guys. More

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professional, knowledgeable and friendly I had occasion to visit Alisha for a minor matter shortly after my purchase of a new car. She saw me promptly and ensured that all was looked after wh I had occasion to visit Alisha for a minor matter shortly after my purchase of a new car. She saw me promptly and ensured that all was looked after when I left. She gave me confidence that I had indeed chosen the best dealership. More

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Top notch! Excellent service. They pay attention to detail. Very pleasant and professional staff. Preventative advice and complete written report is very useful. Excellent service. They pay attention to detail. Very pleasant and professional staff. Preventative advice and complete written report is very useful. Shuttle service really helps! More

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Exceptional dealership.....exceptional employees When you enter the sales area you first notice the calm environment. The receptionist welcomes you and offers a coffee . I then meet my salesperson When you enter the sales area you first notice the calm environment. The receptionist welcomes you and offers a coffee . I then meet my salesperson Frank who is an enthusiastic, knowledgeable and caring young man. I explain that I just want to explore the purchase of a new car....no sale to-day. He gives me a tour of the Highlander and I'm impressed with the car and equally impressed with Frank. I ask for some preliminary information regarding cost and trade-in. A manager, Chris stops by and gives me a "ball park " figure. I thank everyone and tell them I still have to research another dealership. I arrive home and tell my wife how nice everyone has been. We return within the week, having decided on the Highlander and Toyota on the Park.....easy decision. Frank and Peter are there to complete the purchase. There is no pressure or negotiating. The transaction is totally painless. We then meet with Shelly of financial services. She is delightful and a pleasure to work with. Frank then gives me a tour of the dealership and I am even more impressed. The service and parts departments are in a building separate from the sales area. I meet service consultant Alisha who is very pleasant and knowledgeable. We then go to the restaurant/lounge area where one can wait while their car is being serviced....first class. This separation of functions helps explain my first impression of the showroom. Bottom line...great car and uniformly first class employees in a very special dealership. More

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Sliding door recall on my Sienna Very friendly and professional atmosphere. On time service with a very clean waiting lounge. Alisha was very informative with the procedure of the r Very friendly and professional atmosphere. On time service with a very clean waiting lounge. Alisha was very informative with the procedure of the recall. I will definitely recommend this dealership to my friends and family. A+++ service More

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