Alex Keong | Page 17

An absolute pleasure, from beginning to end! Our sales professional, Andrew Fagan, looked after us and satisfied our every question and concern while we chose our new vehicle. He verified the av Our sales professional, Andrew Fagan, looked after us and satisfied our every question and concern while we chose our new vehicle. He verified the available inventory and ensured that our choices would be met with all of the requirements that we had when we came in. As owners of multiple Toyota vehicles, we were not worried about our experience at Charlesglen Toyota. Our family has been long time customers and can highly recommend this dealership to others with great confidence. You won't be disappointed. More

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Wow! These guys are amazing. Our experience at Charlesglen Toyota has exceeded all expectations. No longer does buying a car need to feel like a sleezy transaction. We were trea Our experience at Charlesglen Toyota has exceeded all expectations. No longer does buying a car need to feel like a sleezy transaction. We were treated with respect from first contact through vehicle delivery. The sales team was open and honest, with nothing hidden. They didn't employ any of the high pressure sales tactics like so many dealers do. It actually felt like we were working together to get the best deal possible. Finance department was on the ball with the same level of service. Jim did an amazing job walking us through the vehicles features and getting us all set up during vehicle delivery. He was also a hit with our three little ones ages 5, 4, and 1.5. Hands down the best dealership we've ever experienced! Check them out. More

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Totally awesome From the time I stepped into the showroom, we were treated with respect. Mike was awesome, and even treated us to lunch but more important was his pr From the time I stepped into the showroom, we were treated with respect. Mike was awesome, and even treated us to lunch but more important was his professionalism. He knew his business!! When we went to pick up the vehicle we were late, and are sorry for the delay but Jim was smiling and understood, then he proceeded to take us to his dungeon--which he said we'd not return from-- but did, much wiser about that amazing vehicle I purchased. He explained everything from Bluetooth to engine. Then we went up to financing and again received amazing service with a smile. I'd recommend this dealership to all my friends. Thank you!!! More

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Knowledgable staff We bought a Toyoto Prius for the first time and there was a lot to learn about it's workings as compared to our previous cars. The staff were very kn We bought a Toyoto Prius for the first time and there was a lot to learn about it's workings as compared to our previous cars. The staff were very knowledgable and patient with us for what is a large learning curve. Staff very willing to handle all the details it takes in purchasing a new car. More

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Very positive! We have been customers of Charlesglen Toyota for many years and have always found their sales staff and maintenance people very easy to deal with: no We have been customers of Charlesglen Toyota for many years and have always found their sales staff and maintenance people very easy to deal with: not pushy but knowledgeable, friendly and patient with our questions. And of course they are selling a great product. Buying our new vehicle there has been a very pleasant experience! More

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Excellent experience Buying a toyota was one of the best experiences I had. I was not planning on a purchase but an experienced sales person made the difference. He explai Buying a toyota was one of the best experiences I had. I was not planning on a purchase but an experienced sales person made the difference. He explained in details what I wanted and needed on the vehicle and I am very pleased with my new car. Thank you. More

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new camrey We had an excellent experience in all aspects in getting our new Corolla. Jim McAlorum was extremely thorough in orienting us to our new Corolla We had an excellent experience in all aspects in getting our new Corolla. Jim McAlorum was extremely thorough in orienting us to our new Corolla More

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Good Experience I came to trade in my old 2012 Prius, I got good service starting from sales to finance to delivery. I had in the past dealt with Edmund Lam, this is I came to trade in my old 2012 Prius, I got good service starting from sales to finance to delivery. I had in the past dealt with Edmund Lam, this is the third time I own a Prius, and Edmund helped me to select the write one. It took awhile to get the finances fixed. Tim Beach was very good took time to show all what was required in the car and was very helpful. S. Kurian More

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excellent service, excellent experience Before we walked into Charlesglen Toyota , we had no idea if we would buy a new car at this place or not. And this is our first time to buy a new car. Before we walked into Charlesglen Toyota , we had no idea if we would buy a new car at this place or not. And this is our first time to buy a new car. They are so considerate. Now we have picked up our new vehicle and were satisfied. Thanks for Charlesglen Toyota. More

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Best experience in car buying so far From the salesperson Johnson, to Alex in finance and the delivery experience representative Jim, was a pleasant experience all round. Looking forward From the salesperson Johnson, to Alex in finance and the delivery experience representative Jim, was a pleasant experience all round. Looking forward to having my car serviced by their outstanding service department. More

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