Alex Keong | Page 18

Best service Wow, this is the best service that I have received for a second time. Harris Kok is amazing. He was the only sales person that made me like a person Wow, this is the best service that I have received for a second time. Harris Kok is amazing. He was the only sales person that made me like a person. He answered all of my questions and gave me more information about the car I was purchasing. On deliverer of my car Jim was hilarious. Good job to everyone who made this experience so wonderful! Toni M More

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Experience of Buying RAV4 Car from Charlesglen Toyota I have got a pleasant experience and dealing in buying my Car from Charlesglen Toyota. The behabiour of Product Adviser and Delivery team is excellent I have got a pleasant experience and dealing in buying my Car from Charlesglen Toyota. The behabiour of Product Adviser and Delivery team is excellent. More

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Excellent customer service I feel very welcome, I think all my concerns and questions were addressed so I could take a good decision. I think the customer service is excellent. I feel very welcome, I think all my concerns and questions were addressed so I could take a good decision. I think the customer service is excellent. More

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Great experience and we are looking forward to driving. From the minute we arrived at your dealership we felt we were welcome and important to everyone, from the receptionist to Jim who give us the run thro From the minute we arrived at your dealership we felt we were welcome and important to everyone, from the receptionist to Jim who give us the run through on the car. More

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pleasant buying experience This is our first time with Charlesglen Toyota. We were looking for a Toyota dealer for purchasing a Highlander as our next family vehicle. We had ple This is our first time with Charlesglen Toyota. We were looking for a Toyota dealer for purchasing a Highlander as our next family vehicle. We had pleasant experience when we met David Grela during our test drive and so decided to choose Charlesglen. Alex Keong did a highly professional job in helping us in making the final financing choice and finalizing optional package choosing. Mark Peters did an excellent job in introducing the key features of the vehicle and coaching us on how to operate it. We are satisfied with our pleasant purchasing experience at Charlesglen and we do love the Highlander! More

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superb customer service After a horrible experience with a different dealership, we almost gave up and postpone getting a new vehicle. My husband and I however, decided to gi After a horrible experience with a different dealership, we almost gave up and postpone getting a new vehicle. My husband and I however, decided to give it one more try. We came to Charlesglen just to look around but when Mike came to us and showed us the new RAV4 we were hooked. He was nice and really gave us time to appreciate the car. We had the longest test drive we ever had and it was great! My husband was not keen with my color choice and he knew that. He showed us the black rav4 and immediately my husband said YES. I appreciated that Mike accommodated both my husband and I. Alex, our finance manager, is just one of a kind. He really went his way to have us approved and it was fast! He is so approachable and easy to talk to. He would call and give us updates. He made us feel that we were making the right decision and he was with us along the way. And of course, the best part was picking up our car! Jim, is a sweetheart! He is funny and made us feel that we are appreciated. He took the time to explain and show us important points about the car. He even sync our phones with it. We are happy customers! Thank you, guys! You did well! Congratulations! More

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" Freddie's Reddie " for the first time in 30+ years, buying a car was amazing. The sales staff was thoughtful, considerate and listened to my uniqu needs. BRAVO!!!!!!!! for the first time in 30+ years, buying a car was amazing. The sales staff was thoughtful, considerate and listened to my uniqu needs. BRAVO!!!!!!!!! More

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Awesome My experience in buying my new car was awesome...from the moment I stepped into the showroom to the moment I drove away in my new car. Was a pleasure My experience in buying my new car was awesome...from the moment I stepped into the showroom to the moment I drove away in my new car. Was a pleasure interacting with the entire team at Charlesglen...I was treated with genuine respect, professionalism and professionalism. The icing on the cake was the hour Jim spent with me, introducingme to the vehicle and all the "techie gadgets". Will tell everyone I know of my great experience at Charlesglen! More

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great Everyone i had dealings with were very friendly and answered all my questions. I would highly recommend this dealership to anyone wanting to buy a ve Everyone i had dealings with were very friendly and answered all my questions. I would highly recommend this dealership to anyone wanting to buy a vechiles or have their vechiles serviced. More

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EASY TO DEAL WITH As usual, it was a pleasure dealing with all of you at Charlesglen and special thanks to Kim, Tim and Brad. Will not hesitate to recommend Charlesglen As usual, it was a pleasure dealing with all of you at Charlesglen and special thanks to Kim, Tim and Brad. Will not hesitate to recommend Charlesglen to anyone of my friends, as I know they will get the royal treatment. More

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