Ala Alqasem | Page 9

Easy to work with and met all our needs and concerns. The sales team was friendly and treated us well. Vehicle was fully detailed and looked great on pic up. sales team was friendly and treated us well. Vehicle was fully detailed and looked great on pic up. More

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South Bank Dodge is an Excellent dealership. John Aladin was very professional / friendly and went through the features of the new car. I recommend them for your next purchase. was very professional / friendly and went through the features of the new car. I recommend them for your next purchase. More

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Good service with knowledgeable sales team John was awesome. I Was able to get good value for my trade. Al in finance was a pleasure to deal with. awesome. I Was able to get good value for my trade. Al in finance was a pleasure to deal with. More

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As a returning customer, I can definitely say the staff are very pleasant and helpful. I have purchased 3 vehicles from Southbank. I feel I was given a fair price on my trade in , but there wasn’t as mu are very pleasant and helpful. I have purchased 3 vehicles from Southbank. I feel I was given a fair price on my trade in , but there wasn’t as much room for negotiating on the new vehicle as in the past . More

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My mother and I looked at many dealerships and the people at Southbank were great especially Ala AlQasem, Rodrigo Brand, John Aladin. We will suggest this dealership to our friends. Regards. Paul Watson at Southbank were great especially Ala AlQasem, Rodrigo Brand, John Aladin. We will suggest this dealership to our friends. Regards. Paul Watson More

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Mark Desjardins helped me in chosing my brand new 2021 Dodge Ram! I have recommended purchasing a vehicle through South Bank dodge as i was recommended to do so. Three days in and I LOVE my ride. Dodge Ram! I have recommended purchasing a vehicle through South Bank dodge as i was recommended to do so. Three days in and I LOVE my ride. More

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We went in for a test drive of a 2020 Durango and were owners within hours. Simon was extremely courteous and responsive to our needs and requirements. He answered our questions completely and when he owners within hours. Simon was extremely courteous and responsive to our needs and requirements. He answered our questions completely and when he didn't know for sure got the answers immediately. Walked us through all aspects of the vehicle. Al from financing was so wonderful. He went above and beyond to get us the best rate possible. Love the bumper to bumper warranty and that they store our new vehicles winter tires for free. Rod was also wonderful with the handover of the vehicle when we picked it up. He made sure to point out everything and answered more of our questions. Southbank Dodge is by far the most down to earth and friendly group of people that we have dealt with since purchasing of vehicle since the 1980's. More

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I set up an appointment over the internet with Kathy, who put me in contact with Brandon. At the appointed time, I was greeted by Brandon who had the Ram 1500 that I was interested in washed and ready to go put me in contact with Brandon. At the appointed time, I was greeted by Brandon who had the Ram 1500 that I was interested in washed and ready to go. He gave me the quick lowdown on the vehicle, and then let me loose on a test drive! After about a half hour run, I came back and started to make a deal with Brandon. There was no pressure, and Brandon went out of his way to answer, or find answers to all my questions. Once we were both satisfied with a number, I was introduced to Al Alqasem who helped me though the financing process. Again, there was no pressure to add anything else to the deal, and Al was very patient in explaining the process. On delivery day, I was met by both Brandon and Rod Brand. Rod is the gentleman who delivered the vehicle to me. First, I finished signing documents with Al, who made the process quick and painless. Once done, Rod took me to the truck and asked me to do a thorough inspection inside and out before I accepted the vehicle. Noticing a bit of anti-rust overspray, Rod wasted no time in detailing the minor smudges off the door. Once the inspection was done, Rod proceeded to explain in detail the 'infotainment' centre (there is a lot, pay attention!) and all the rest of the features in the vehicle, such as the panoramic sunroof, electric parking brake, adjustable pedals, etc. All in all, the process was a fantastic experience, and I would not hesitate to recommend Brandon, Al, and Rod at Southbank Dodge. More

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We enjoyed dealing with Brandon on the purchase of our new 2021 Dodge Ram. No sales pushing, good sales service. We closed with Al from Finance and didn't feel pressured to take any additional warranties. new 2021 Dodge Ram. No sales pushing, good sales service. We closed with Al from Finance and didn't feel pressured to take any additional warranties. - Maya and Tom Ayotte More

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Very helpful and friendly, great advices, try to accommodate our schedule, part of a great team at Southbank Dodge! I recommend this dealership without any hesitation! accommodate our schedule, part of a great team at Southbank Dodge! I recommend this dealership without any hesitation! More

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