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We had an amazing experience. We drove in from Ontario to... - sbeacham82
We had an amazing experience. We drove in from Ontario to find out if we could trade in our 2016 Tucson for a Palisade. We arrived and they were super busy, they made sure we were comfortable and offered coffee. Lucas started us off then Doug finished. Chris was amazing as our finance guy. 2 weeks later we are still receiving emails asking how we are doing. We have never been treated that kindly from Hyundai in our home town. Our oil change and tire switch is already booked.
Sabrina and Jimmy Beacham
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VIP Client Manager/Sales
The vehicle was in for warranty work and I was treated... - Paul888
The vehicle was in for warranty work and I was treated with the upmost professionalism and respect despite my own temperament not being at the most positive during the experience, I was treated to a wonderful service representative named Rebecca who took care of my needs from the front end and I can’t say enough good about the work done in the shop, thank you very much!
Service manager and advisors don't understand the... - Jnrh
Service manager and advisors don't understand the vehicles they sell. Manager has actually argued with me about stuff that he was proved wrong on.
After buying a Nissan brand new we have had nothing but... - nissansentra2016
After buying a Nissan brand new we have had nothing but problems with warranty work having to be redone 4-5x because the techs werent installing the replacement part correctly then notice that after just over 3 years of purchase that the car is starting to rust in many spots. When brought to attention of the dealership Rob agreed that this isn't right and should be corrected as well as the rep who take my call agreed but yet it was denied by Nissan Canada to have fixed as it was no longer under the 3 yr comprehensive warranty. But warranty aside should a brand new car thats in excellent-mint condition all around with only 60k is rusting in so many areas. You would think that Nissan would not want that image for their brand and especially the frontline company that represents Nissan could of bit the bullet and had it fixed to keep the customer happy and a return business opportunity instead of telling the customer that to bad so sad. Very unprofessional and poor service unless this is rectified we will never spend another penny with Nissan. What horrible business practice and service you get when have a problem compared to the promises and service you get when buying the car is totally different.
Purchased a 2014 Elantra GT new in 2014. Nothing but... - kenmahon
Purchased a 2014 Elantra GT new in 2014. Nothing but trouble from day one with car. Experienced major engine failures at low kilometers. Service Department kept wanting to change parts until they found the right one(s) at my expense after warranty expired. Their lasted quote to replace engine parts equaled a dollar cost that exceeded the value of the car!!