I am purchasing a Hyundai product for the first time. There are several things that helped me make my decision in purchasing a Kona. I knew it was going to be a Hyundai because my sister won a Veloster and trip to Korea from Hyundai. Every Hyundai representative we met (I went with her) was so courteous and respectful. I had been looking for a new car for the last couple of years off and on. She is the one who spotted an article in the newspaper about the new Kona model. I went to the web site and looked up the details. It was perfect -- it had everything I wanted and needed. Now began the challenge to find the "right" salesperson and dealership. I did my research -- phone calls, visits, test drives, etc. I drilled the sales people with questions. For me -- it's all about people! Then I met Sumit Thapar at Murray Hyundai.
Sumit Thapar is courteous and respectful, but more importantly was the "connection", that gut feeling that he's honestly looking for your best interest. He answered all my questions over the phone. He had a sense of humour and was eager, but not pushy. Half an hour later he pulled up in front for a test drive. Perfect timing for me because of my busy schedule! He dropped what he had doing to make this as convenient as possible for me! Ladies, he was very nice to deal with and I highly recommend him. His style is friendly and not domineering. I loved the Kona test drive. So I made the decision to purchase the Kona, but more importantly from Murray Hyundai because of the excellent caliber of people. But don't tell Sumit it was all about his sales style and the added bonus that he supports the Jets, because he'll get spoiled if you all run over there right away....
But it didn't end there. On my actual visit to the dealership, every single person was nice -- yes, I know that's their job -- but they were sincere. I don't know how you feel, but it was refreshing not to be regaled with the "car pitch" like you're only some old lady. My dog also enjoyed the experience in the dealership right from the reception and through the showroom. Extra points from her!
I met both "Scott"s. My financial Scott was so pleasant to deal with. I got the sense I was dealing with someone with a great deal of personal integrity. He explained all the financial aspects in a clear and concise manner. Also the sales manager Scott was entirely receptive to a little begging, all done in good humour. Both men were very generous with their time and advice.
I haven't dealt with the service people yet, but if they're anything like the sales team then that will only further confirm that I've selected Winnipeg's premier dealership. I've been sharing my great experience with friends and family. Everyone loves my new Kona and Coco is still riding shotgun! I highly recommend this dealership and my sales team for your next car purchase.