Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Service department was open on time, the staff were very... - stuartlambert0212
Service department was open on time, the staff were very friendly. Kristy in the service dept. was very friendly and went over all of my services that I was having done that day. Shuttle service was available right away. When the vehicle was ready for pickup Kristy again went through everything that was done in great detail. I will definitely deal with Bannister Honda again. Thank you.
Top Reviewed Service Specialists At This Dealership
It was a great experience how I was treated royally too... - Leslie
It was a great experience how I was treated royally too bad I can’t do it every week. Marcelo was wonderful and so was the finance manager Christine. I felt like they treated me as a person not just somebody who is buying a car. I have been well taken care of and any question I had was answered with concern. I would certainly recommend them to anyone.
Sab has been truly excellent. I’ve never had after care... - Simon
Sab has been truly excellent. I’ve never had after care service feel like a concierge style service. I would buy again because of him!
My experience with Kevin at MRVW was awesome! He was... - Pamela
My experience with Kevin at MRVW was awesome! He was quick to reply to my inquiry and booked my SUV for service right away. Kevin was so friendly and knowledgable. He was upfront about the details and went above and beyond my expectations!
I was incredibly impressed with Murray Hyundai's service... - SS, Delta, BC
I was incredibly impressed with Murray Hyundai's service department. After multiple disappointing experiences at the dealership from which I bought my Santa Fe, I took my vehicle to Murray. What a great team. I not only really appreciated Danny Jang's amazing attention to detail, but also witnessed one of the staff dealing with a problem. I have always believed that you see the quality of an organization's service culture when something goes wrong, not when everything is going right. The staff person listened, took accountability, and really tried to help the customer out; the customer left with a wave and a smile. Well done!
Warranty Advisor/Appointment Co-ordinator
Assistant Service Manager
Ford Island Superstore, and in particular Cathy Shoemaker... - Jason Wagenaar
Ford Island Superstore, and in particular Cathy Shoemaker provided an exceptionally good service experience going above and beyond in the repair of our F-250 truck. I can certainly understand why this dealership has such a good customer service rating. Thank you!
comfotable servie advisor - Ford Mustnag GT
Thank you for telling me in a good manner
He informed me well that I didn't know much about the car which is mustang
of some questions while driving a car during first service of oil change.
He is experienced and clearly to the customer.
Great Service, Friendly Staff, Vehicle was ready on time.... - Jeff
Great Service, Friendly Staff, Vehicle was ready on time. The check in and check out process was smooth and efficient. No waiting. Overall the experience was great!
There was a time in the past that we vowed never to... - Ron and Marilee
There was a time in the past that we vowed never to support this dealership, but now have had a serious change of heart. All staff were pleasant, professional, helpful, respectful and interested in giving the best service possible. Although the problem with our vehicle was relatively small, the service staff attended to it immediately and followed through until solved. Harley spent a couple of hours with us, and provided a vehicle to test drive and get some lunch. It will be a pleasure to go back, and we would recommend this dealership to anyone.
Jordan is my favorite guy! Very helpful! He will really... - michelledeleon
Jordan is my favorite guy! Very helpful! He will really help you whatever your concern is, and if you need something or asked him something to be fixed he will make sure to do it right away and will update you on everything. No need for follow ups! Perfect customer service he have!
I bought my subara in 2019 and I am having a wonderful... - msleightholme65
I bought my subara in 2019 and I am having a wonderful driving experience. I brought it back today to have a regular service done. Sara help me...made it so easy and simple, even saved me some money. Great Experience
Our first encounter with Harris Mazda. What a delight!... - ROAMING GNOME
Our first encounter with Harris Mazda. What a delight! Whilst servicing our car, we had a long chat with Winter. He is charming, extremely knowledgeable, and a tremendous asset to the dealership. It is obvious that all the employees thoroughly enjoy being part of such a fine team. We will certainly be buying our next Mazda from Winter. I cannot recommend Harris Mazda highly enough. Winter 'SHINES'!
I would like to take this opportunity to thank the Kia... - John Tweedie
I would like to take this opportunity to thank the Kia West Management team and in particular Adam, for their exceptional customer service in finding a solution to my recent car issues. Adam your professionalism, above and beyond service has not gone unnoticed and I want to thank you for assisting me all the way through.
Service Experience - Customer
My Toyota Highlander was fixed to the best of my satisfaction by this dealership service department. I am especially thankful to Alan Lal the service coordinator to take the time to understand the issue thoroughly and then resolving it to the best of my satisfaction and providing me with a courtesy car while my car was being serviced.
Very Satisfied customer.
Shout out to Randy, Shawn and Dean for the work we... - bchurchill
Shout out to Randy, Shawn and Dean for the work we received on our H3!!! Work was completed competently, our questions were answered directly and any problems we had were corrected immediately, (or as close to as possible). Thanks for the work gents!! Very impressed with your demeanor and the work supplied. Barrie C
Great friendly and helpful service! Ivo was very helpful... - gilles.fraissange
Great friendly and helpful service! Ivo was very helpful with my phone link. Cori always courteous and helpful. Price this time was fair Many thanks!
Customer service was horrible in regards to an individual... - family14b
Customer service was horrible in regards to an individual who is medically exempt from wearing a mask. No options were given to work with the customer. Un-educated in this pandemic. Sad to see people being so ruthless
Tire exchange. - snugamish
Tried to exchange a wrong type of spare tire for the correct tire that I was promised when I bought the car. I purchased the car through Nick Iozzo, as my previous Jetta had a "bicycle type" spare tire (which I did not accept), I requested that Nick assure me that this car would come with the same size spare tire as the rest of the car. I got his assurance. However I did not check the spare tire until I got a flat tire, I then discovered that Nick's assurance was not valid. I traveled to Abbotsford VW to exchange my incorrect tire. A cordial Jason Bilinski, addressed my problem but did not resolve it. I was told they did not have either the tire nor the rim on their site and that the wrong sized tire and wrong sized rim I had was in fact the correct outside circumference. The sticker which read, "NOT TO EXCEED 50 KM/HOUR"" was removed from my rim. Jason did me a favor however, by having my flat tire mended. I left with the problem unresolved.
Gary Callander and the service team have been excellent... - dklapp
Gary Callander and the service team have been excellent to work with. All my communications with Gary are informative and he is quick to respond to any questions. This dealership has been excellent at getting my vehicle repaired quickly.
Comox Valley Hyundai, We would like to thank Barry Davis... - Good
Comox Valley Hyundai, We would like to thank Barry Davis for all his help and helpful hints, when we purchased our new Venue. Thank you again, I have too say that he is one of the nicest sale person we have ever met.
Irene ,Pat Doyle
Mike was an absolutely amazing help for myself & my... - Dominique Picone
Mike was an absolutely amazing help for myself & my grandfather with purchasing my Mazda 3! I would 10/10 recommend if you are in the market for a new vehicle or pre-owned, you go check out Courtenay Mazda! Super appreciative of the service we received & continue to receive. Thanks so much Mike & all of the Courtenay Mazda team!
If I could leave a zero star I would. As soon as you... - MVNurse
If I could leave a zero star I would. As soon as you drive off the lot, you will receive zero help. Experience buying a vehicle and them taking your money is great; after that you’re on your own.
I bought a vehicle that was a new trade in and not yet service or inspected by the shop. I was assured when I would bring in the vehicle for its inspection, everything would be fixed to make it perfect. Long story short, I am now told I am responsible to replace warped routers and breaks for a vehicle that I bought less than 2 months ago. Even though I mentioned to the service department about some signs that the routers were starting to go on that inspection service appointment. I would never have bought the vehicle if I knew about the breaks and routers.
The dealership told me it’s legal to sell a vehicle with 50% breaks; while other dealerships tell me that’s only allowed if the dealership knew from the beginning the state of the breaks (meaning it went through their garage etc. Which it didn’t).
I was also told that my service/oil changes would be free because I am a frontline healthcare worker. They failed to mention that the promotion was ending 2 weeks after I bought the vehicle.
I made two service appointments regarding my concerns, given the run around for two weeks only to be told it’s my driving and my responsibility, and I’m pretty sure they wouldn’t be given this treatment if I was male.
This dealership is terrible and unprofessional. They don’t care about the customers, only taking your money. Would not recommend going to Maple Ridge Chrysler; there are many other places that are better! I will not be bringing my Jeep back there for anything.
Excellent service as usual. Great communication and... - Sean Stewart
Excellent service as usual.
Great communication and follow up
Customer service top notch
Fast friendly service
Staff takes Excellent care of customers
Looking forward to continuing top notch service
This is to remind everyone please don’t buy extended... - Kelly nguyen
This is to remind everyone please don’t buy extended warranty from this private insurance company People’s Choice. The salesperson here AJ kept pressuring me to buy the extended warranty but when my car broke down the insurance does not cover to fix it. I called the general manager Justin Gebera and left him messages & email and they ignored all my calls & messages even at the beginning he promised to refund my extended warranty insurance premiums. But 10 minutes later he turned around and did not keep his promises to me. Their prices to fix my car is double what it would be if I took it to another mechanic. Please stay away from this dealership and don’t buy their extended warranty cause it really doesn’t cover to fix anything, it’s pretty useless. The service here especially front desk was also very rude & kept raising their voice at me. Highly not recommend!
Recently i visit this place i have really bad experience... - Aaa
Recently i visit this place i have really bad experience on this location. You will never get helped by them and on your visit you will realise that staff is ignoring you and speak really rude. Recently i visit to get fixed my engine oil leak as i puchase a car year ago and it’s still in warranty and after of all they said that you have to do oil change before checking the oil
Leak it cost me $122 and for no reason and then are telling me there is no leaking but the person not understanding me and keep shouting on me and i tell them i will go to duncan for my inspection but they say why? And then i say that you are never helpful with customers and every i have pay the amount for no reason even if your car is in warranty and servoce guys never considered anything on visit they saybyour car is fine while other comapies location say that there something happening with car.
Thanks for viewing the feedback
Absolutely the worst service period.Truck ended up with... - 1794Tundra
Absolutely the worst service period.
Truck ended up with scratch after the wrong part was installed. They wanted to argue and blame the customer rather than take any ownership of their mistake.
Do not go here.
In British Columbia
Bannister Honda Service & Car Sales