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I was pleased how fast they got my truck into the shop.... - Bob
I was pleased how fast they got my truck into the shop. They kept in touch with progress reports each day. New parts were obtained. Good job guys.
I feel so lucky to have Cam Clark as my dealer - fabulous... - GetUpAndGo
I feel so lucky to have Cam Clark as my dealer - fabulous service - Steve, Kevin and the service team are great, as are all other employees!
High quality service as always, warm hearted and... - XIAO CHUAN QU
High quality service as always, warm hearted and professional. Strongly recommended to my friends! Ford is my very right choice, thank you so much!
The girls were great dealing with in service. Simple oil... - Reneg.jolicoeur
The girls were great dealing with in service. Simple oil change.Got truck back, open hood oil all over rocker cover down to frame ,out side looks like oil almost dripping off frame.Lost my business and this is my last time going to any Ford dealership in Canada.Wast of time and money. I would give it no star if I could.
Many thanks to Kenny in used sales for for the... - Sherry
Many thanks to Kenny in used sales for for the exceptional service in purchasing a vehicle (from Alberta, sight unseen - via video!) Thanks, Kenny! Sherry
ALWAYS EXCELLENT SERVICE AND THE STAFF IS ALWAYS FRIENDLY... - GOOBER
ALWAYS EXCELLENT SERVICE AND THE STAFF IS ALWAYS FRIENDLY TO DEAL WITH AND ARE ALWAYS ACCOMMODATING AND MY VEHICLE GETS WASHED EACH TIME I VISIT
I went to Dams on a whim and didn’t really intend to buy... - icemystic1
I went to Dams on a whim and didn’t really intend to buy anything. The service was outstanding and Sunny (our sales associate) even came in on his day off for us. We got a great deal and a great car!! Thanks for the amazing experience!
Worst dealership in town! They do not stand behind their... - William
Worst dealership in town! They do not stand behind their work and will give you the cold shoulder if you have any issues.
Albeit, the work done to my vehicle was a recall few years back however I have just learnt that Suburban did not complete the repair correctly, and now I am on the hook for 1000k repair. Even though there Is clear evidence that this repair was incomplete and done wrong, the dealership will not take responsibility.
After speaking with the dealership manager, Ian Jones, I am convinced he is the reason for such poor customer service in the entire location. He was very rude, condescending, unprofessional, and did not care about his work and the safety of his customers. I will never recommend suburban motors to anyone. Very poor customer service.
Very happy, thank you Kelowna Ford Lincoln - Jordan
Pat was an exceptional pleasant surprise and one of the best vehicle sales staff I've done business with. My wife and I received amazing service even though we were buying an affordable used truck there was no pressure and we couldn't be happier with our purchase.