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Wolfe GMC Buick - Service Center

Edmonton, AB

4.6
441 Reviews
Call Service Center (780) 486-3333

441 Reviews of Wolfe GMC Buick - Service Center

Sort by
May 03, 2022

The service department is doing great job! I would recommend this service dealership to others! Just continue the nice work! More

by Hermie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2022 -

Wolfe GMC Buick responded

Thanks for the positive review, Hermie! Our service teams believes in quality work and customer service, and strives to achieve this with every service order. We are so pleased that your experience was a great one!

Helpful
May 01, 2022

Great service, friendly, informative, answered questions, neat personal, comfortable waiting area, wi-fi service while waiting More

by mariont5533
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2022 -

Wolfe GMC Buick responded

Thank you for taking the time to leave us a review. We are delighted that you took advantage of our Wi-Fi and enjoyed the comfort of our waiting area. Our team believes in great customer service and will always do our best to be as informative and friendly as possible. We look forward to seeing you again!

Helpful
April 28, 2022

No masks were worn! I believe that any business should wear masks…I do for your protection and staff should for my protection! My appointment was for just a recall…end More

by jjanow
Recommend Dealer
No
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2022 -

Wolfe GMC Buick responded

Thank you for reaching out to us. At Wolfe GMC Buick, we are compliant with all COVID-19 protocols outlined by Alberta Health Services and the City of Edmonton. If requested by our customers, our team will gladly put on a mask. The OnStar app is unable to provide visual or physical inspections on parts that are not equipped with sensors. These type of inspections require visual checks for certain fluids or physical manipulation of parts to properly diagnose servicing.

Helpful
April 27, 2022

Renee was amazing as usual in service ! Always awesome service and easy to deal with . More

by elliottcory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2022 -

Wolfe GMC Buick responded

Thank you for the amazing review! Renee is nothing short of awesome and makes sure our customers are well taken care of. We look forward to offering you the same amazing and awesome service again.

Helpful
April 25, 2022

Very good service. Sent a video of exactly what needed to be done and let me know exactly what it would cost. More

by Jamie_mcpherson00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Nome
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Apr 25, 2022 -

Wolfe GMC Buick responded

Thanks for the 5-star review, Jamie. Our team does what we can to make the experience that much better for our customers. We are so glad you appreciated our service. We look forward to seeing you again!

Helpful
April 19, 2022

They are friendly, professional and thourough and give incredible customer service every time we take our Buick envision to be serviced ! There are never any surprises as they communicate well! More

by Lloyd and Jane Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Airey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantelle Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Green, Karen Nome
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Apr 19, 2022 -

Wolfe GMC Buick responded

Thank you for taking the time to leave us a review. Our service team takes extreme care of all vehicles our customers bring in, and will always deliver superb customer service. We are so delighted that your experience with us was an incredible one. We look forward to seeing you again!

Helpful
April 17, 2022

I have had nothing but great service & encountered friendly and helpful people! Always a pleasure! More

by diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Wolfe GMC Buick responded

Thanks for the kind review, Diana. Our team strives to be nothing but helpful and friendly to everyone who walks through our doors, and we are so glad your experience was no exception! We look forward to seeing you again.

Helpful
April 16, 2022

Friendly and super helpful staff. Clean showroom and service department. Service is quick and informative. I highly recommend Wolfe GMC Buick. More

by Phuxley1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Wolfe GMC Buick responded

Thank you for the great review! The Wolfe GMC Buick team strives to offer the best experience possible for our customers, including a clean and inviting service department. We are so delighted that you enjoyed your experience with us. We look forward to seeing you again.

Helpful
April 07, 2022

Friendly staff, efficient check in process and ready when promised. Prices are very reasonable too. More

by rogadi55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2022 -

Wolfe GMC Buick responded

Thank you for the 5-star review! Our team is dedicated to our customers and their service experience with us. We are so pleased that your time with us was no exception. We look forward to seeing you again.

Helpful
April 07, 2022

They were very helpful and efficient. Had my issue fixed much sooner than I expected More

by Denali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2022 -

Wolfe GMC Buick responded

Thanks for the kind review! Our team strives to do whatever possible to offer our customers the best customer service ever - such as offering speedy service! We look forward to seeing you again.

Helpful
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