Turpin Kia
Carleton Place, ON
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 636 reviews
Very Friendly We bought a 2017 Sorento from Andre and he was very knowledgable and very friendly. Took his time to explain every detail along with Mike. We bought a 2017 Sorento from Andre and he was very knowledgable and very friendly. Took his time to explain every detail along with Mike. More
First time Kia owner As a first time van shopper and Kia owner I went in blind. However my experience with the dealership was different then others I had experienced. I wa As a first time van shopper and Kia owner I went in blind. However my experience with the dealership was different then others I had experienced. I was looking for non pressure easy going resourceful dealership that was credible alas up pops Kia Turpin. As a woman it was nice to deal with a fellow woman who is a sales associate. Jody was very professional, polite, and helped me to decide what the right model was for me to purchase taking into consideration my family needs. The sales manager Andre was also very helpful and easy to deal with. I highly recommend Jody and her knowledge and easy going personality is so helpful in the process of buying a car. More
Excellent sales experience buying a new van First contacted them through their website and was pleasantly surprised by the warm, personal messages from Jody. No pressure, willing to do whatever First contacted them through their website and was pleasantly surprised by the warm, personal messages from Jody. No pressure, willing to do whatever we needed, and very understanding of our unique family situation. We finally got to check out their vehicles and were pleasantly surprised by the quality of the product and the straightforward approach to sales. Everyone was friendly and professional, and willing to go the extra mile. Would definitely recommend! More
Quality of Sales and Service I have purchased two Rondos in the past and have recently purchased a Sportage. I have always been more than satisfied with the service at Perth KIA I have purchased two Rondos in the past and have recently purchased a Sportage. I have always been more than satisfied with the service at Perth KIA now Turpin Kia. Mike and Terry look after their customers! Mike and Andre make a great sales team. Thanks. More
Turpin KIA Best Darn Service Department Ever These guys are the greatest. This is my first KIA, and my 2016 Sorento has been serviced at Turpin KIA in Carleton Place for the past year. I have n These guys are the greatest. This is my first KIA, and my 2016 Sorento has been serviced at Turpin KIA in Carleton Place for the past year. I have never so much as had the slightest reason to question any service that has been preformed on my vehicle, or the cost associated with that service. They do not nickel and dime you like other dealers I have dealt with in the past. Turpin has been up front and honest with me from the get-go. My vehicle is always ready when they say it will be, and they have never tried to foster additional service requirements. For that I will remain a loyal customer More
purchase of new sedona van was attracted to the kia brand vehicles because of warranty. sales people were very accommodating and seemed to know there business. haven't used serv was attracted to the kia brand vehicles because of warranty. sales people were very accommodating and seemed to know there business. haven't used service yet but I'm sure it will be satisfactory. More
Excellent, honest interaction Had a great experience buying my new 2018 Kia Sportsge from Mike and Andre. No pressure, no bait and switch. Just honest information and excellent ser Had a great experience buying my new 2018 Kia Sportsge from Mike and Andre. No pressure, no bait and switch. Just honest information and excellent service. My new car was ready when promised with accessories installed. They even pre-cooled it for me on a hot day! I will definitely be back for service and for my next car purchase. More
Best customer service and deals I ever had; bought 2 cars. We purchased our first KIA SOUL from Turpin Kia back in April 2012, not knowing what to expect from an out-of-town dealership. Their services for the We purchased our first KIA SOUL from Turpin Kia back in April 2012, not knowing what to expect from an out-of-town dealership. Their services for the past 5 years have been so outstanding that we purchased another Kia Soul from the same dealership; they kept us informed on all upgrades and/or recalls (even minor ones) and sent us e-mail reminders a few weeks before upcoming scheduled oil changes and seasonal tune-ups. We never had a car dealer treating us with such a respectful and genuinely way in the past 35+ years. Kudos to Fern Turpin Jr. (owner) and Mike Peters (salesman) for simply being. I strongly recommand that dealership to anyone wishing a new or used car! More
Superior Experience at Turpin KIA We bought our 8-seater Sedona at Turpin KIA in the summer of 2015. The buying experience was relatively stress-free, and the salesperson worked hard t We bought our 8-seater Sedona at Turpin KIA in the summer of 2015. The buying experience was relatively stress-free, and the salesperson worked hard to find us the (rather rare) 8-seater model and get it in the price range we were able to afford. The vehicle is a trouble-free workhorse! So reliable, a pleasure to drive, and has a versatile interior. We are delighted with our purchase. We've had our Sedona back to the dealership for its regular maintenance, and our experience with the service staff has always been positive. However, the 50,000 km service we received on Monday and Tuesday of this week was the best yet. Jason and the team made sure we had a (free!) loaner vehicle so the kids and I could continue on with our regular activities. The rear brakes had been making a squealing sound in reverse, so we thought there was a rear brake job needed while it was in. However, Jason called bright and early on Tuesday morning to say that it was just some dirt that had gotten lodged in the brake assembly, so they cleaned it out. The total bill was just over $50, when I was expecting it to be over $500! How's that for a great experience? Afterwards, Karen called to make sure my servicing went well, Such a great bunch of folks at Turpin KIA! More
Very easy to work with Mike was able to solve my concerns and find me a deal. I didn't feel pressured at all. Very approachable and easy to work with. Andre was able to get Mike was able to solve my concerns and find me a deal. I didn't feel pressured at all. Very approachable and easy to work with. Andre was able to get the work done fast and efficiently and get me on my the road. Thank you! More