Turpin Kia

Comfortable Buying Experience Worked with Mike Peters to explore the Kia line. He offered an informative and non-stress introduction to the products, which he clearly believes in. Worked with Mike Peters to explore the Kia line. He offered an informative and non-stress introduction to the products, which he clearly believes in. Returned to Mike to purchase a Soul and am happy with all aspects of the service, from sales to purchase. This little car truly did have the power to surprise! It was nice to receive a personal letter from owner Fern Turpin as well, welcoming me to his "family". More

Friendly Helpful People Just bought a new Kia Sportage and the staff at the Carleton Pl dealership were very helpful and friendly throughout the whole process. They made it Just bought a new Kia Sportage and the staff at the Carleton Pl dealership were very helpful and friendly throughout the whole process. They made it happen. Kudos to Mike and Andre! More

A No Hassle Purchase A newer, pre-owned vehicle prior to retirement brought us to Turpin KIA via a friend. Once our intentions were made known, the staff at Turpin KIA wer A newer, pre-owned vehicle prior to retirement brought us to Turpin KIA via a friend. Once our intentions were made known, the staff at Turpin KIA were very helpful in choosing the right vehicle, and options within the budget. It took a couple of visits and test drives to find the right car, but all our questions and transaction details were easily handled by Angela, Andre, and Mike. The final paper work was handled by Fern Turpin, and we were on our way. All in all, a very pleasant, hassle free transaction ! More

Bought first new vehicle, 2017 Sedona My wife and I started with dealers in Ottawa and it just didn't feel right and they were just going through the motions. We looked outside Ottawa deal My wife and I started with dealers in Ottawa and it just didn't feel right and they were just going through the motions. We looked outside Ottawa dealers and started and stopped with Turpin Kia in Carleton Place. Everyone was upfront and honest. Everyone needs to make a buck but can do deals too. It was a great experience. More

Our first new car lease. We were very well taken care of by all the staff. All our questions were answered and we felt we made the right purchase with their help. We were very well taken care of by all the staff. All our questions were answered and we felt we made the right purchase with their help. More

Not your typical car dealership While it can be challenging to find the right vehicle, finding the right dealership is even harder. When we finally set our sights on a Kia Soul, we While it can be challenging to find the right vehicle, finding the right dealership is even harder. When we finally set our sights on a Kia Soul, we sent out e-mail inquiries. Turpin was the only dealer that responded to all of our questions and didn't add notional fees or excessive charges to standard fees like PPSA and the tire levy. As a result, they had the best value. While this dealership is not as large or commercialized as the others we visited we found it was way more comfortable and personable. We were especially turned off at other dealers because the salespeople spoke disparagingly about each other and tried to scoop our sale from their colleague - if the salespeople don't trust each other why should the customer?. At Turpin everyone seemed to work together to get the deal done and were more concerned with our experience and needs. The salesperson we spoke with, Mike, explained Turpin is like a family and that they all work together and this was evident throughout our purchase. We also worked closely with the sales manager, Andre, who has a great sense of humour, helped to set us at ease and gave us great advice. Both Andre and Mike were very honest with us, and didn't try to sell us on items we didn't need. We went into our purchase ready for a battle and came out bewildered (and relieved) when we realized we closed the deal on a vehicle we love at a great price without any hiccups, surprises, or a feeling of having been misled. One week in we are super happy with the Kia Soul. If we could, we would by a few more just because of the great experience provided by Andre and Mike. More

"Great Service - Very friendly" "WOW" What a great exprience I had. I am very impressed with the staff and with the quility of my car. Mike and Andre were very helpful in the purcha "WOW" What a great exprience I had. I am very impressed with the staff and with the quility of my car. Mike and Andre were very helpful in the purchase of my Forte. Not just 1 car was purchased this week but my daughter also bought a car. We couldnt be happier. Thank you very much for putting everything you had into making this an excellent experience for us. I havent had to take my car into service yet but Im sure that it will be nothing but outstanding!!!!! More

Great Experience! I just purchased my first Kia and was very impressed and completely satisfied with the service provided by Andre and the sales team. My previous vehic I just purchased my first Kia and was very impressed and completely satisfied with the service provided by Andre and the sales team. My previous vehicle was serviced at Turpin Kia since the business relocated to Carleton Place and that happy experience was a major factor in deciding to purchase a new Kia. More

Excelent! I purchased 6 vehicles in the past 16 years, and always trough a dealer. This is the first time I felt completely satisfied. Kevin and Andre wore very I purchased 6 vehicles in the past 16 years, and always trough a dealer. This is the first time I felt completely satisfied. Kevin and Andre wore very friendly, showed patience to answer all of our questions, worked very hard to get to the "number" that we had in mind, didn't feel rushed or pushed in to buying our vehicle. We felt very relaxed and that we are around friends making some of decisions together. I am not, by any means rich person, and I wanted the best for the money I can spend. I think, together with Kia team, we made the right decision. I am looking forward to see them all again, as I will bring my Kia Eco Soul for all service needs, back to the dealership. Thank you guys! You sure made my life easier! I will share this experience with all my friends in hope to bring you more business. See you soon More

Excellent service My husband and I were looking to buy a new vehicle, so we thought we would look around in our home town first. We are very happy that we did! The ser My husband and I were looking to buy a new vehicle, so we thought we would look around in our home town first. We are very happy that we did! The service at Turpin KIA was pretty impressive, everyone was so helpful and nice there. Kevin was super nice and was right there to give us whatever information we needed to help pick out a vehicle to suit our needs. We ended up buying a beautiful fully loaded sportage! Very happy with the entire staff! More