"Dealership provided excellent service, great knowledge,..."
Dealership provided excellent service, great knowledge, very friendly and honest, easy to deal with. Felt very comfortable and safe with Covid protocol in place.
"I thought they did a great job with us. My wife was the..."
I thought they did a great job with us. My wife was the one buying the car and they spoke directly with her and made her feel comfortable. You don't see that often enough.
"Simply the friendliest dealership I have ever..."
Simply the friendliest dealership I have ever experienced. Andrea and Andre went above and beyond in assisting me with my Kia purchase. Amazing culture at Turpin Kia! Professional, honest and a true pleasure to deal with. I look forward to booking my next appointment with Karen - she is always a gem to talk with. Thanks to all of you!
"Fantastic service from Mike and Andre. No pressure at all..."
Fantastic service from Mike and Andre. No pressure at all , straight up with me no BS. If the car is as good as these gentlemen I made the right choice.
"Both Mike and Andre were super with me. They were polite..."
Both Mike and Andre were super with me. They were polite and put me at ease. I had concerns and they answered my calls without lousing patience with me. I will recommend this dealership to anyone that asks
"My experience with Turpin Kia in Carleton Place is the..."
My experience with Turpin Kia in Carleton Place is the most rewarding experience I ever had. Allow me to start from beginning: I got into a bad car accident in early June, and my car was deemed as a write off. With all my busy work schedule, I rented a car that was covered by the insurance. Me and my uncle went off to a journey looking for a new car. We went to Honda, Hyundai, Ford, Mazda’s, and finally Kia. I am in love with Kia Soul, and went to the Kia dealership on Hunt club. Then my nightmare begins (I will write a review for the Kia Hunt Club on their website about what’s happened as well). After a horrible horrible experience with the Kia Hunt Club, we decided to look somewhere else. That’s when we came across Turpin Kia. I am glad that I decided to give it a try. This is the best choice I ever make. When we called to book appointment, the staff that answered the phone is very nice and very polite. And when we arrived at the dealership, Andrea was standing outside greeting us. She even got the latest Kia Soul model ready for us to test drive. We told her that we know what we want, so we are going to skip the test drive part and go straight ahead to talk about the price of the car. We told her the number we want, after 15 mins she came out with the manager and offered an amazing deal. On the same day, we signed the bill of sale and the manager, Andre, made a phone call to order my new 2022 Kia Soul Lunar Orange right away, and even gave me exactly date for pick up. During the process of signing the bill of sale, he kept it very simple and easy. Without a doubt, Andre has a lot of knowledge about the cars. Andre and Andrea are very professional, honest, patience, and show empathy for what’s happened to us. The date for picking the new car was pushed back due to covid. I was very nervous because my insurance won’t cover my rental car anymore, and I paid out of my pocket too much for my rental car. Without a word Andre told us to come in, and allow us to rent a 2021 brand NEW Kia Forte for only 200$ and we can keep using it until the our new car arrive. I mean this is above and beyond what I expected from the dealership. On the day to pick up the new car, it was clean and filled up with full tank of gas ready to go. Mike is amazing in walk us through all the features of the car. I would not hesitate to recommend this dealership to potential buyers.
"It was a most informative and pleasant experience dealing..."
It was a most informative and pleasant experience dealing with Turpin Kia. Andre is straight forward and attentive to his customer's expectations. It is a stress free environment where no questions are left unanswered. I will definitely be driving to Carlton Place for service appointments!
"I really enjoyed the experience that I had in dealing..."
I really enjoyed the experience that I had in dealing with Mike and Andre in purchasing my New Kia Seltos. I would not hesitate to recommend this dealership to anyone that is interested in buying a new or used car. No pressure,or fuss.I will definitely be back for my next car.I would rate it a ten
"Every single encounter we experienced at this location..."
Every single encounter we experienced at this location exceeded our expectations! We will definitely we returning for service and our next purchase of a Kia!
"What an amazing, easy buying experience! We can't say..."
What an amazing, easy buying experience! We can't say enough good things about working with Mike and Andre. Everything was easy and straight forward, no pressure sales tactics here! Mike understood exactly what we were looking for and helped us to find the perfect fit for our family. Andre was helpful, provided us with great information and was always responsive with any questions we had.
I can't recommend Turpin Kia enough! 10/10!!