"Turpin Kia is the best! Super easy to deal with and they..."
Turpin Kia is the best! Super easy to deal with and they treat you like family! Bought my new Seltos from Mike Peters, straight up and honest! Best salesman ever in my opinion! Big thank you to Andre, Fern, Terry, Travis & everyone at the dealership!
"Our car purchasing experience was quite efficient at..."
Our car purchasing experience was quite efficient at Turpin Kia. Our new Telleride had to be ordered and we were very happy with our selection of colours and added accessories. We were able to trade in our old Sportage for a great price, getting the car within our desired price range. There were some issues with not having all of the agreed upon selections on Delivery, however this was rectified efficiently by the sales staff. Andrea was down to earth and easy to work with.
Hello all, just a quick review of our experience with a new car purchase.
All the sales and service staff we’ve been in contact with have gone above and beyond making our purchase exceptional.
From the test drives that were numerous to the time pointing out the features of the vehicles of interest
the sales staff were patient and accommodating.
Andre, Mike and Andrea thank you for helping us choose the right KIA for us.
"The excellence of Turpin KIA for sales and service."
- Duke Rollo would have been pleased
Our 2019 Soul (SK3 GT-LINE LIMITED) is the second new car that we purchased from Turpin KIA. We were most pleased to find that the excellence that we experienced in buying a 2016 Soul continues to be the value and practice of Turpin KIA. We look forward to dealing with Turpin KIA when we purchase our next car (around 2022), ideally another Soul.
Mike Peters was exceptional in his consideration, straightforwardness, and patience over the months leading up to the sale. We felt no pressure to buy; instead, we benefited from Mike’s professionalism and knowledge as we worked toward what to buy and when to purchase. Similarly, Andre Smith’s plain language explanations enabled us to obtain the optional products/services and financing that was right for us. It is reassuring to deal with folk who are straightforward and fair in ensuring quality relations with Turpin KIA’s clients (i.e., beyond the treatment of customers). How they treat clients was demonstrated by securing the out-of-stock model that we wanted from a distant dealership. Thank you!
Our satisfaction with the servicing of our 2016 Soul could not be higher, both for service under warranty and afterwards (we average about 55,000 kilometers annually). Karen Clouter always is friendly and helpful in arranging appointments, and Terry Koeslag runs an excellent shop. We thank the service technicians and staff who maintained our care. We look forward to Turpin KIA servicing our new car over the upcoming years.
"Second to none"
I have dealt with many dealerships in my 65 years of driving but have never had better service in both sales and service than at Turpin Kia..Mike Peters in sales is just a down to earth tell it like it is salesman and very helpful. Not at all pushy, just helpful. The rest of the staff during the sale was also top notch. This is my second Kia having bought the 1st one in Oct. 14. The service staff is always very helpful and Terry the service manager goes out of his way to help solve problems should they arise. I would recommend this dealership to anyone.
The team at Turpin Kia is awesome and I'd highly recommend them to anyone looking for a car. Andrea was extremely organized, efficient and friendly and made looking at used cars much less stressful. She was very knowledgeable and worked closely with us to get a sense of what we were looking for. I look forward to coming back, as I know we are in good hands. :)
"Friendly and Helpful folks"
This is the second car I've purchased from Turpin Kia. The first time was more of a spur-of-the-moment thing. This time, it was more dire.
The car I had purchased just over 3 years earlier had blown its engine. I needed a new car. They were able to work some magic and get me into a brand new 2020 Kia Soul, and squeezed out the best deal I could get with what I had.
Mike, Andrea and Andre all had a hand in getting things straightened up and me on my way.
The only hiccup came with regards to tires, due to a miscommunication. Anything you ask about, make sure whichever sales rep you deal with, tell each of them and get it in writing.
"Awesome and easy"
Best car buying experience, hands down! Mike and Andre are the epitome of professionalism. Honesty, integrity, and efficiency, just to name a few. It felt like we were working together to get the best deal...refreshing to say the least! Highly recommended!!
Other Employees Tagged:
"Best experience in purchasing new vehicle in 20+ years!..."
Best experience in purchasing new vehicle in 20+ years! Well worth the short drive from Ottawa to Carleton Place - no pressure - clear and transparent deal - refreshing experience - no games - quality vehicle with fair pricing - highly recommended!!!
"Buying a car is my worst nightmare! Dealing with Mike &..."
- Julie Munro
Buying a car is my worst nightmare! Dealing with Mike & team was relaxing, honest, efficient and appreciated. He determined what I wanted and needed and found the right car for me. I can’t thank you enough!