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Turpin Kia
Carleton Place, ON
786 Reviews
Turpin Kia is now in Carleton Place, Ontario. On May 1st, 2015 we relocated Perth Kia to a more central location in Carleton Place. The same GREAT staff with a stronger facility to serve you better. Fern Turpin and the Turpin family have been in the car business for over 65 years, having had GM, Saturn, Saab and Suzuki franchises. Kia, one of Canada's fastest growing and most exciting New Car Franchise, continues to break all expectations for sales and customer service. Turpin Kia is built on the principal that the customer always comes first! Come Vist Turpin Kia, just 15 minutes from Kanata, in Carleton Place Ontario.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 786 reviews
February 11, 2026
the service dept is quite customer service oriented. In and out in a very short time. delth with issues in a professional manner. very friendly In and out in a very short time. delth with issues in a professional manner. very friendly More
by anazir
Employees Worked With
February 10, 2026
My car battery was dead this morning. Victor quickly gave me the Kia help line, the battery was charged and I got an appointment right away to get the battery checked. It was fine. I jus Victor quickly gave me the Kia help line, the battery was charged and I got an appointment right away to get the battery checked. It was fine. I just needed to run it a little more in cold weather - no charge. Excellent service - many thanks. More
by Brad and Jan
February 07, 2026
The best I've seen from a 'consistency in customer service' perspective - not just in automotive sector, but anywhere. I had an ongoing issue with my Kia, and the owner - along with the service team - service' perspective - not just in automotive sector, but anywhere. I had an ongoing issue with my Kia, and the owner - along with the service team - is very focused on resolving things to the customer's satisfaction. Victor and Ashley in the service department are consistently excellent as well. Thank you! More
by Mark W
January 09, 2026
I love that I can drop it off early morning and pickup mid afternoon. Turpin Service Dept. always treats me fair on both of our Kia vehicles. Thanks Great Job mid afternoon. Turpin Service Dept. always treats me fair on both of our Kia vehicles. Thanks Great Job More
by duane.irvine1
December 31, 2025
I was impressed with the staff and quality of service. I have been told by close friends that the dealership is fantastic and it shows. I have been told by close friends that the dealership is fantastic and it shows. More
by p_reid66
December 18, 2025
Friendly, efficient and experienced. The waiting room is luxurious and comfortable and the car was in and out before I could snooze in the comfort ! Thoroughly satisfied The waiting room is luxurious and comfortable and the car was in and out before I could snooze in the comfort ! Thoroughly satisfied More
by worrybottom56
December 16, 2025
Turpin KIA always takes great care of me and my vehicles. I now have 3 KIAs from Turpin KIA and highly recommend them for their friendly, efficient and helpful service. I now have 3 KIAs from Turpin KIA and highly recommend them for their friendly, efficient and helpful service. More
by Scott L
December 15, 2025
The staff at Turpin always welcome you in a warm and friendly manner... You truely feel as though you're part the family whenever you enter their dealership or talk with them on the phone! friendly manner... You truely feel as though you're part the family whenever you enter their dealership or talk with them on the phone! More
by DBParkes
December 13, 2025
I was pleasantly surprised when the loose panel was secured to original position, and the vehicle was returned to me with no charges. secured to original position, and the vehicle was returned to me with no charges. More
by nick_o
Employees Worked With
December 05, 2025
I always get good service with reminders and follow ups. We appreciate the friendly and helpful staff. We appreciate the friendly and helpful staff. More
by Brad and Jan
Employees Worked With
