Turpin Kia

I ran into a bit of an urgent situation with my 14-day new Kia Seltos on a Friday evening. I had driven through a construction zone and picked up a nail in my tire. As I had purchased the 1-year Kia tire new Kia Seltos on a Friday evening. I had driven through a construction zone and picked up a nail in my tire. As I had purchased the 1-year Kia tire warranty on the vehicle, I returned home and placed a call to my sales rep, Andrea, at Turpin Kia, where I leased my vehicle. She not only confirmed the details of the warranty, but connected me with Ashley, who arranged pick up, repair and drop off of the tire to my home within 48 hours. After 15 years of buying (3)/leasing (1) vehicles from other Kia dealers in the area, I could not be happier with the service I'm receiving from Turpin. They can consider me a loyal customer, who has already recommended them to anyone looking for a vehicle. 100% worth the short drive to Carleton Place! More

The waiting room is well equipped, free wifi, clean waiting room with complimentary coffee or hot beverage A pleasant service department. Thamks Victor! Great overall experience waiting room with complimentary coffee or hot beverage A pleasant service department. Thamks Victor! Great overall experience More

very friendly and helpful both in sales and service department, I had been told by someone I should go elsewhere for service but I prefer to go where I bought the vehicle and found the people there gre department, I had been told by someone I should go elsewhere for service but I prefer to go where I bought the vehicle and found the people there great More

Friendly, accommodating, extremely positive work environment. You can hear the laughter in the office and they all seem to really enjoy working there. environment. You can hear the laughter in the office and they all seem to really enjoy working there. More

The front line service staff are very professional, friendly and competent and explain every step of the process that is required to remedy whatever problem you and your vehicle might have. They are al friendly and competent and explain every step of the process that is required to remedy whatever problem you and your vehicle might have. They are also able to give a timeline for any repairs. More

Winter Tire change, oil and wheel alignment, balancing. Car drives great. Service was very good. Car drives great. Service was very good. More

Very service oriented, great team in Service and Sales, happy with my three year lease happy with my three year lease More

Outstanding staff and techs. Customer support is the best. They go out of their way to make sure that the vehicle is serviced, maintained and repaired properly. I drive 2 hours t Customer support is the best. They go out of their way to make sure that the vehicle is serviced, maintained and repaired properly. I drive 2 hours to get my vehicle maintained by Turpin Kia Service department - that's how good they are. More

My 2023 Sportage broke down for the 3rd time - turns out it needed a new engine. Everyone I dealt with at this dealership was helpful and friendly and understood my frustration. They bent over backwards to it needed a new engine. Everyone I dealt with at this dealership was helpful and friendly and understood my frustration. They bent over backwards to get me a loaner car and when after a month my car was ready to be picked up they had arranged to have it detailed inside and out. It makes for a great experience when you can trust that you will be treated both fairly and honestly Kudos to Turpin Kia for being such a great place! More