ToyotaTown - Service Centre
London, ON
2,799 Reviews of ToyotaTown - Service Centre
Excellent Service for my 85 Supra Once again, a fantastic experience at ToyotaTown. The expertise and care shown for my classic Toyota is top notch. They always go above and beyond! Once again, a fantastic experience at ToyotaTown. The expertise and care shown for my classic Toyota is top notch. They always go above and beyond! No one but ToyotaTown touches my Supra! More
First Class - great communication and very customer oriented Rather than go through the motions, Helena very quickly customized the experience in an open and cost conscious manner. Our time became a bit of an is Rather than go through the motions, Helena very quickly customized the experience in an open and cost conscious manner. Our time became a bit of an issue due to an unexpected problem and she made a concerted and successful effort to accommodate and solve the problem. Her straightforward approach, efficiency and friendly manner were much appreciated. More
Professional Amanda Krug is a true professional. I hope each time I go to the service department she will be my service advisor, She is a consummate professional. Amanda Krug is a true professional. I hope each time I go to the service department she will be my service advisor, She is a consummate professional. She is efficient, pleasant and helpful. More
Awesome service Brought my 2018 tundra in for an engine light on dealt with Todd kept me update on the progress and wait for my truck to be serviced . Very knowledgea Brought my 2018 tundra in for an engine light on dealt with Todd kept me update on the progress and wait for my truck to be serviced . Very knowledgeable and super friendly I highly recommend Todd More
Service appt Staff was courteous. Car was ready when promised, washed & ready to go. Appreciated the coffee & bagel while I waited. I’d asked Helena Vrabec a Staff was courteous. Car was ready when promised, washed & ready to go. Appreciated the coffee & bagel while I waited. I’d asked Helena Vrabec a question about the vehicle & she made a point of taking the time to get an answer & explanation for me. More
Really professional and responsible sales and service I really appreciate ToyotaTown's professional service! I bought the 2020 corolla hybrid model from Ken, and he helped a lot with the different lease o I really appreciate ToyotaTown's professional service! I bought the 2020 corolla hybrid model from Ken, and he helped a lot with the different lease options and offered a maximum trade-in value among all the deals we consulted. Recently I just appointed for a flat tire repairment, and the service consultant Helena explained the detailed different options and toyotaTown's one-year tire warranty for a newly purchased car, and the repairment is totally free including the manual rate! More importantly, Helena helped inspect my car's other issues and found the windshield got cracked, as she checked, the crack was not due to the stone or external force so that the windshield replacement is also under the warranty. ToyotaTown will order the part and replace the windshield. I used to take other dealer's service for over 4 years, and it never happened that the dealer positively admitted the issue was under the warranty! ToyotaTown really earned my trust and respect. Highly recommend it to all my friends. More
I was able to book an appointment it was quick and simple. Amanda helped me out with the my service and she was very nice to work with, very professional! simple. Amanda helped me out with the my service and she was very nice to work with, very professional! More
an example of professionalism and care Rob is always an example of professional care and advice. He always comes through whether it is regarding appointment scheduling matter, parts orderin Rob is always an example of professional care and advice. He always comes through whether it is regarding appointment scheduling matter, parts ordering, or car service issue. He always makes sure that the client is well informed and suggests repairs that are needed, without selling something that is not necessary. Whenever Rob is looking into it, you are in good hands!!! More
New all-season tires Four Michelin Defender tires installed parts and labour quoted at $730 (final was $723.76) for a 2012 Toyota Yaris and it was done slightly quicker th Four Michelin Defender tires installed parts and labour quoted at $730 (final was $723.76) for a 2012 Toyota Yaris and it was done slightly quicker than expected. The staff treated me respectfully from start to finish. The tires were 5/32" tread but I decided to replace after reading about accidents occuring at this tread depth (though I think minimum is 4/32" winter and 2/32" summer) as the tires were original, showing some degredation and I do not use winter tires. I was not pressured to buy new ones. The extended warranty was declined. Bottom line: expectations exceeded. More
Had my CHR serviced today and service was great. My service advisor Peter was great as usual in coordinating the work to be done . Thanks service advisor Peter was great as usual in coordinating the work to be done . Thanks More