ToyotaTown - Service Centre

Helena was very helpful and professional. Try to make my RAV4 get best services and conditions. And did her best to figure out my next appointment. She's super patient and zealous. Much appreciated. RAV4 get best services and conditions. And did her best to figure out my next appointment. She's super patient and zealous. Much appreciated. More

Fast serviceAfter five years of excellent services, Fast service After five years of excellent services, car's battery ran down. The battery is dead. I called Firis, he asked me to bring the car and to Fast service After five years of excellent services, car's battery ran down. The battery is dead. I called Firis, he asked me to bring the car and told me not to worry about having an appointment :"This is emergency and we need to serve your car ASAP. We are always happy to be your friend who helps you when you are in need." Less than an hour, my car is ready. Thanks Firis for saving my time. Thanks Toyota for kaizen and being the in More

Very nice service very helpful and easy to deal with. I am happy to have this dealer especially people like Firis in helping us out...thank you and keep up! am happy to have this dealer especially people like Firis in helping us out...thank you and keep up! More

Recent Servicing Experience - ToyotaTown I recently brought my 2014 Camry into Toyotatown for scheduled servicing . The service was exactly as estimated. The only additional item was a cab I recently brought my 2014 Camry into Toyotatown for scheduled servicing . The service was exactly as estimated. The only additional item was a cabin filter which Helena Vrabec brought out and showed me the physical evidence of requiring immediate replacement. Helena brought a few items for future servicing as well as the probable cost of such service procedures and timelines. Helena is amazing with her knowledge and expertise of parts and service. This service consultant is definitely a "keeper" as she an asset to the service department at Toyotatown especially in the way she approaches customers with detailed explanations without that usual talking down to the customer that is usually the case at other auto service enterprises. Henry Masek More

Gave great advice for future visits and what types of repair/maintenance I should or shouldn't get done on my car. Overall good experience. repair/maintenance I should or shouldn't get done on my car. Overall good experience. More

NO Appointment /Needed new battery ASAP Like always a wonderful experience at Toyota Town with Helena and the other team members. I needed quick service as I had NO appointment, was in time Like always a wonderful experience at Toyota Town with Helena and the other team members. I needed quick service as I had NO appointment, was in time crunch and leaving town. She set the expectation and checked in on me throughout my wait time and upon completion had me out the door as soon as they could with a smile. Happy customer I am! More

I took my 4 Runner in for regular service and received outstanding treatment from Todd Servant, the Service Advisor. He was courteous, kind and thoroughly explained everything that needed to be done. I ha outstanding treatment from Todd Servant, the Service Advisor. He was courteous, kind and thoroughly explained everything that needed to be done. I have dealt with Todd before and will go to no one else. He is the best! More

The usual excellent service I have been getting my Toyota cars serviced at ToyotaTown for many years and have known Todd Servant for a good number of those years. Today, he agai I have been getting my Toyota cars serviced at ToyotaTown for many years and have known Todd Servant for a good number of those years. Today, he again delivered the excellent service I have come to expect. It starts with the check-in, continues with the updates (i.e. personal call to advise me of how the work is progressing) and culminates with a clear explanation of services performed and pricing. I appreciate the fact that Todd wants me to understand the process and explains everything clearly to me. I also made use of the shuttle on this occasion which only compliments the overall delivery of a great customer service experience. More

I always look forward to my visit to ToyotaTown on Wharncliffe. Amanda Krug did not disappoint. Amanda was friendly, knowledgeable, and efficient. She sat with me to explain the service performed on Wharncliffe. Amanda Krug did not disappoint. Amanda was friendly, knowledgeable, and efficient. She sat with me to explain the service performed on my Vehicle and was able to pay her at the same time. Perfect!! More

Explained exactly what had to be done. Called with updates and explained what options were available and the pricing. Vehicle was ready when promised. The end. updates and explained what options were available and the pricing. Vehicle was ready when promised. The end. More