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ToyotaTown
London, ON
6,773 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,773 reviews
March 31, 2023
Received excellent communication and service from Dennis Dabous when arranging to have our Rav4 Hybrid serviced. Part had to be ordered to repair engine code light. Once part was received the service appoin Dabous when arranging to have our Rav4 Hybrid serviced. Part had to be ordered to repair engine code light. Once part was received the service appointment was arranged and work completed promptly. Thanks Dennis for the attention to this matter. More
by jwill1237
Employees Worked With
Helpful March 31, 2023
Personal and attentive service. Latoya’s upbeat personality and knowledge is appreciated. Any issues or corrected with care? Latoya’s upbeat personality and knowledge is appreciated. Any issues or corrected with care? More
by Ffodemes
Employees Worked With
March 31, 2023
She is The Best. She takes her time, offers help and always willing to answer your questions She takes her time, offers help and always willing to answer your questions More
by Habibi
Employees Worked With
March 31, 2023
The service was outstanding! They were really helpful and fast. MJ helped me a lot and was friendly a d reliable. They were really helpful and fast. MJ helped me a lot and was friendly a d reliable. More
by Ahdy
Employees Worked With
March 30, 2023
I've had many interactions with Savannah over the past seven or so months. I have been a ToyotaTown customer for 21 years and my past experience with service advisors at ToyotaTown has been very disapp seven or so months. I have been a ToyotaTown customer for 21 years and my past experience with service advisors at ToyotaTown has been very disappointing. 🤨 If I wasn't leasing a new vehicle every three to four years, I would have changed dealerships long ago. Savannah changed all that. What a refreshing change to have someone that actually listens and cares. She is not only knowledgeable, she is patient and trustworthy. Having service/repairs on your vehicle can be exhausting but she makes it easy. If there is something she doesn't know, she will make a point to find out. Not just ignore you, hope you give up, or pass you off to someone else. She gets back to you in a timely manner. She provides pricing, describes in detail what is wrong and let's me know if the service or repair is crucial or if it can wait until the next service. She understands my reason for questioning and where I'm going with my thoughts even when I can't articulate it properly. (Google isn't always helpful 😂🫣) Now that I have stopped leasing new vehicles and purchased this last one, I hope to deal with Savannah for many years to come. Keep up the good work and thank you for everything thus far! 👍 More
by Ericka 😁
Employees Worked With
Other Employees :
Broady Gavigan
March 30, 2023
Great job finding the problem. MJ along with technician explained in detail. Great customer experience MJ along with technician explained in detail. Great customer experience More
by jweiche
March 29, 2023
20 minutes before Service closed last Saturday I arrived with an almost flat front tire - thinking the tire only needed to be filled. Le Toya came out to greet me in heavy rain ... and she and a very helpfu with an almost flat front tire - thinking the tire only needed to be filled. Le Toya came out to greet me in heavy rain ... and she and a very helpful Technician insisted that they inspect it - and found a puncture. In 10 minutes they had swapped out the damaged tire for the spare and I was on my way. Came back on Monday for the repaired tire. GREAT service and attention to customer safety. Thanks ToyotaTown Service and Le Toya. More
by merritt10
Employees Worked With
Other Employees :
Liek also to thank the Technician - whose name I didn't get.
March 29, 2023
LaToya Berry and ToyotaTown - Superb in all respects - could not have asked for anything more - 11 out of 10 - could not have asked for anything more - 11 out of 10 - More
by donslau
Employees Worked With
March 29, 2023
Very responsive Which makes easier to understand what the issue is with car and how to get fixed issue is with car and how to get fixed More
by londonrockinc
Employees Worked With
March 28, 2023
I have great experiences with Sylvia Donovan. She was very happy and helpful knew exactly what I wanted and delivered in great time👍 She was very happy and helpful knew exactly what I wanted and delivered in great time👍 More
by on651lmcnee
Employees Worked With
