ToyotaTown

Just bought my first (brand new) car at ToyotaTown! I bought my first (brand new) car with the help of Ken Yates at ToyotaTown. The whole experience was enjoyable and comfortable. Couldn't be happier - I bought my first (brand new) car with the help of Ken Yates at ToyotaTown. The whole experience was enjoyable and comfortable. Couldn't be happier - no complaints! Nicole Levasseur helped us with all the financing, and she was great as well. More

Amazing Before going back to Toyota town, i had visited another dealership (North London Toyota). I won't bore you with the details of that visit, but i was n Before going back to Toyota town, i had visited another dealership (North London Toyota). I won't bore you with the details of that visit, but i was not impressed with their customer service or service in general. So when i went to Toyota Town, my expectations were somewhat low. However i am glad to say i was presently surprised when i arrived. I was greeted and asked if i need anything while i waited for a sales person. In comes Brian Williams, Brain introduced himself and off we proceeded to his office. He asked me what "i was looking for". I was happy because instead of going into what he could offer me, he wanted to know what i wanted. He asked all the information clearly and in a language that was simple for me as the customer who is not familiar with all the car techy terms could understand. He then proceeded to appraising my car and explained all the incentives that were available and in line with what i wanted. The best way to explain Brian's sales approach is he a conversational sales person instead of the pushy sales person. Toyota Town is truly lucky to have Brian as one of it's employee, he was a pleasure to work with and will definitely be recommending any of my friends and family to speak with Brian if they are ever in a market for a car. Thank you Brian for being Professional, knowledgeable, respectful, and a people person. I can honestly say Brian was the reason i decided to purchase my RV4. More

Employee Mike Jansen I had a flat tire on the highway on Sunday. While waiting for the motor league in the heat Mike Jansen and employee of Toyota town stooped, and took I had a flat tire on the highway on Sunday. While waiting for the motor league in the heat Mike Jansen and employee of Toyota town stooped, and took the time to look after me and changed the time . He commented that he just wanted to make sure that Toyota town customers are looked after and happy. He would not take anything for helping me just wanted to make sure I was looked after and back on the road. He is a very kind and nice person who you should be very happy to have someone of this caliber and mindset working for you. I work in an industry that customer service is very important and I believe Mike went above and beyond in order to help. I was very appreciative of this help and it was a pleasure meeting him. Please express my sincere appreciation to Mike for a excellent job well done. Ron Mahon More

Terrific! I recently leased the 2018 Toyota Camry. Milad recommended the best car for my family providing important information and instructions. He did all the I recently leased the 2018 Toyota Camry. Milad recommended the best car for my family providing important information and instructions. He did all the necessary work for my vehicle delivery very neatly. Everything was ready ahead of time so I could pick up my new car earlier than expected. He gave us thorough instructions until we felt very comfortable with handling the new car. He was very friendly and accommodating. The process of negotiating, returning my old car, and obtaining the new car, was very pleasant. Thank you Milad!! More

Excellent car buying experience I have been a customer at Toyotatown for 18 years and have always received excellent service. When it came time to replace my 17 year old car I knew T I have been a customer at Toyotatown for 18 years and have always received excellent service. When it came time to replace my 17 year old car I knew Toyotatown was the place to go. I was helped by Brian Williams who was friendly, helpful and a pleasure to deal with. I chose a 2015 Yaris and Brian was prompt on the delivery date, helped me on the trade in for my old car and made sure I received information on the financing.. On delivery, he even set up my phone with the Bluetooth system. As always I am impressed with Toyotatown and many thanks to Brian Williams for his help. More

Excellent service from David High! We had a pleasant experience working with Dave High at ToyotaTown. Thanks working with us and helping us choose a car that was suitable for us! Dave w We had a pleasant experience working with Dave High at ToyotaTown. Thanks working with us and helping us choose a car that was suitable for us! Dave was excellent throughout the process, answered all questions and helped us find something that suited our needs. All staff at the ToyotaTown dealership were pleasant and the dealership was well run! More

Purchased 2017 Toyota Tacoma We purchased our 2nd Tacoma from this dealership and would recommend them to anyone looking at purchasing a Toyota. Our Sales Representative Shawn Lon We purchased our 2nd Tacoma from this dealership and would recommend them to anyone looking at purchasing a Toyota. Our Sales Representative Shawn Longworth was very knowledgeable and very friendly. More

ToyotaTown Quick service. Peter was very knowledgeable about the service and service time. Kept me notified of what was happening and my options. Would definitel Quick service. Peter was very knowledgeable about the service and service time. Kept me notified of what was happening and my options. Would definitely recommend. More

Just Prime! Had the 8000 service done and told package detail job. Our Prius prime was better than new on pick up. Thanks. We’ll be back. Had the 8000 service done and told package detail job. Our Prius prime was better than new on pick up. Thanks. We’ll be back. More

Great first time buying experience! When I went to the dealership to take a test drive David immediately came out and greeted me. We spoke about what I was looking for and he picked out When I went to the dealership to take a test drive David immediately came out and greeted me. We spoke about what I was looking for and he picked out exactly the car I wanted, and we took her out for a drive. David was wonderful! I didn't feel the slightest bit of pressure to buy and he answered all of my questions to the best of his ability. He explained my Corolla inside and out to me and made sure I understood everything. Rita was my finace agent. She was very knowledgable and gave me the best possible deal she could. Both were incredibly personable and had great senses of humour. I had a great experience and would 100% recommend Toyota Town. More