ToyotaTown

Great Experience Start to Finish My wife and I had a great experience at ToyotaTown. Shawn answered all our questions and explained everything from the test drive, differences in vehi My wife and I had a great experience at ToyotaTown. Shawn answered all our questions and explained everything from the test drive, differences in vehicles, through the buying process to vehicle pickup and delivery. There was no pressure, and he worked to get us a great deal. This is our first purchase from ToyotaTown, but it won't be our last. More

You have lifelong customers now! Our experience at Toyotatown was top notch. We had been searching in our hometown for a vehicle and we were turned off by the attitudes of the sales Our experience at Toyotatown was top notch. We had been searching in our hometown for a vehicle and we were turned off by the attitudes of the sales people. We called and booked an appointment with Shawn and he was waiting for us when we arrived. Our goal was to make a purchase that day, but to be honest we had planned to go to other dealerships. Shawn's product knowledge and attentiveness kept us at this dealership. His playful manner and sense of humour had us in stitches all morning! Andre in finance was very knowledgable and polite and very easy to deal with. On the day of vehicle pick up, Shawn was again waiting for us with paperwork in order and provided a very thorough vehicle exam and helped set up some key features before we left. The vehicle is amazing! Thank you Shawn and Andre! Charlene More

Pleasure to do business Very helpful and provided a reasonable price. The sales representative was very friendly and had a very positive attitude towards helping me find the Very helpful and provided a reasonable price. The sales representative was very friendly and had a very positive attitude towards helping me find the vehicle I wanted. More

Immediate service All of a sudden my Rav 4 started to make a clunking sound, especially when I pressed the brakes. I called ToyotaTown the next day and they diagnosed a All of a sudden my Rav 4 started to make a clunking sound, especially when I pressed the brakes. I called ToyotaTown the next day and they diagnosed and serviced the car that same day - had rear rotors replaced and other brake related work done. The service advisor, Todd Servant was amazing. He was very knowledgeable, courteous and friendly. I will certainly be returning to this dealership for future service! More

I love Robbie Rob Dako is my go to guy He is very funny and makes my day every time I see him he makes me laugh He only does what I ask and never lets me down Rob Dako is my go to guy He is very funny and makes my day every time I see him he makes me laugh He only does what I ask and never lets me down More

Excellent sales representative I was pleasantly surprised by David High and his positive, helpful attitude. He went above and beyond to give me general vehicle tips and help whenev I was pleasantly surprised by David High and his positive, helpful attitude. He went above and beyond to give me general vehicle tips and help whenever I needed it. I only wish they would have made the $500 service package optional. They say it's built into the cost of the vehicle but my receipt clearly shows an additional $500 charge. Overall excellent experience. More

Service advisor excellent! I have been a customer of this dealer over at least 10-15 years. I have been fortunate to have had Rob Dako on many occasions look after my Camry. He I have been a customer of this dealer over at least 10-15 years. I have been fortunate to have had Rob Dako on many occasions look after my Camry. He is always pleasant and honest with his advice and suggestions. During my last visit he commented that my tires looked as if they might be wearing and suggested an alignment Luckily I agreed and the results showed they indeed needed adjustment. I would recommend Rob to anyone who takes their car to this Toyota service dept. He is pleasant and is able to convey technical issues in layman's terms. I continue to trust my car's maintenance to Rob and actually to the other service advisors at Toyotatown London. FYI. Last summer Shelby Chisholm helped me get back on the road after an emergency on the highway. Belated thanks to Shelby! More

customer Sales person was extremely courteous and knowledgeable. He took us on a test drive and explained all the components of the car especially paying atte Sales person was extremely courteous and knowledgeable. He took us on a test drive and explained all the components of the car especially paying attention to the safety features and eco aspect. More

Fast and Friendly Service I brought my car in for a routine oil change and to inquire about a new windshield. I dealt with Peter who was extremely friendly and engaging. He too I brought my car in for a routine oil change and to inquire about a new windshield. I dealt with Peter who was extremely friendly and engaging. He took the time to explain how much a new windshield would cost and that he would work around my schedule. I had it replaced within a couple of days and am very happy with the work. Peter was very personable and made my visit less stressful as he took the time to carefully explain all the service being done to the vehicle, including what would need to be in the future. More

Worked with Dave to find us the right car He was very professional, courteous and patient. Very friendly was able to answer all our questions and concerns with buying a new or used car. He He was very professional, courteous and patient. Very friendly was able to answer all our questions and concerns with buying a new or used car. He came across as reliable and personable, would recommend seeing him when thinking of purchasing a car from Toyota. More