ToyotaTown

Service Department Helena has been excellent answering my concerns about my vehicle, booking it in and contacting me. All the work performed has been excellent. Helena Helena has been excellent answering my concerns about my vehicle, booking it in and contacting me. All the work performed has been excellent. Helena rocks! More

New RAV4 Just bought a replacement RAV4. Kevin Swan was very helpful and it was a great and friendly experience. I have been dealing with ToyotaTown for over Just bought a replacement RAV4. Kevin Swan was very helpful and it was a great and friendly experience. I have been dealing with ToyotaTown for over 20 years and always had great service. More

Purchased 2018 Toyota CHR Had a great experience purchasing my new 2018 Toyota CHR. Shawn and Vlad were both very helpful and professional. Smooth experience and highly recom Had a great experience purchasing my new 2018 Toyota CHR. Shawn and Vlad were both very helpful and professional. Smooth experience and highly recommend Toyotatown London!! More

Great dealership! I have been a customer of ToyotaTown for the past 17 years and have always found the staff to be very friendly & helpful so when it was time to get a I have been a customer of ToyotaTown for the past 17 years and have always found the staff to be very friendly & helpful so when it was time to get another vehicle, I came to ToyotaTown. Rob Dako on service is always pleasant & knowledgeable, and he suggested that I see Shawn Longworth when I told him I was looking for another car. I bought a 2017 Corolla SE from Shawn who was very accommodating and knowledgeable. My car was ready when promised and he spent time thoroughly explaining all the features and also setting up my phone with the blue tooth system, which I really appreciated. More

Amazing experience I’ve always been skeptical of dealerships, but was very surprised and extremely happy with my experience at Toyota. David was more than helpful with m I’ve always been skeptical of dealerships, but was very surprised and extremely happy with my experience at Toyota. David was more than helpful with meeting all my needs and expectations. I never felt pressured or hassled into making a quick decision. Rita and Chelsea were also amazing to deal and I love my new ravv4!!! More

Typical Car Salesman I bought a Toyota Corolla Certified Used Vehicle on July 4th and Mr. Longworth was the salesman. Mr. Longworth is not trustworthy, does not take a I bought a Toyota Corolla Certified Used Vehicle on July 4th and Mr. Longworth was the salesman. Mr. Longworth is not trustworthy, does not take any ownership, asking him for anything is like pulling teeth, he drag his feet and lies about anything. He is a typical salesman of a chip car dealership. On the other side Mr. Longworth will answer emails at crazy hours. Responses to the Survey Customer Service: 1 star since there is no zero star option Shawn Longworth 1 star since there is no zero star option Stephanie Davis 2 stars since she does not empathize with customers and does not feel their pain when dealing with poor performers Quality of Work 3 stars since the car was OK but documents delivered were no acceptable Friendliness 1 star since he smiles at customers but takes them for fools Price 2 Since compared with "Canadian Red Book" their price is way too high Will I recommend this dealership? ABSOLUTELY, 100% NOT! To sum up my experience with Toyota Town let's say that I have removed their Toyota Town license plate covers from my car. BTW, I was asked by Mr. Longworth to give him 5 stars on every response and write nice comments in the survey. LOL, More

As always excellent service excellent service rep Always deal with Rob, returns emails keep's me updated, always pleasant, knowledgeable, excellent employee of your company. Need I say more. Excellent Always deal with Rob, returns emails keep's me updated, always pleasant, knowledgeable, excellent employee of your company. Need I say more. Excellent and excellent. More

Thanks for helping my cousin Sent my Cousin there for his two Rav4's for his delivery business after I heard the quotes he was getting from other places and David High set him up Sent my Cousin there for his two Rav4's for his delivery business after I heard the quotes he was getting from other places and David High set him up with two new Rav4's for cheaper than a demo from a competitor! He couldn't be happier, that's two family members Toyota town has been great with. Thanks again David! We might just add you to the Chrismas card list... More

2018 Tacoma Excellent service! Very knowledgeable and great family experience. Would definitely go back and ask for David for any future purchases. Thank you for Excellent service! Very knowledgeable and great family experience. Would definitely go back and ask for David for any future purchases. Thank you for the great experience More

Very accommodating service department I made a mistake booking my service appointment (warranty) so I did not have an appointment when I arrived, but Amanda went out of her way to get my c I made a mistake booking my service appointment (warranty) so I did not have an appointment when I arrived, but Amanda went out of her way to get my car serviced that day and also made special arrangements to get me to and from work. Very much appreciated. More