ToyotaTown

Excellent Customer Service I visited the service dept. for regular maintenance and for a safety certificate to prepare for buying my 2014 Toyota Corolla out of a 5 year lease. I I visited the service dept. for regular maintenance and for a safety certificate to prepare for buying my 2014 Toyota Corolla out of a 5 year lease. I was treated like I was the most important person in her day by Amanda Krug in the Service Dept. at Toyotatown, London, ON. From start to finish the experience was extremely positive. More

Perfect. Nothing was missed. Ovi was nothing but helpful. He was very kind, direct and very easy to commit business with. I left the dealer with no questions unanswered and I was Ovi was nothing but helpful. He was very kind, direct and very easy to commit business with. I left the dealer with no questions unanswered and I was much more than happy with the service that Ovi provided. I would highly recommend Ovi. More

Very happy with my purchase! I just purchased a previously used vehicle today! After having a very negative experience at another dealership I was wary of this visit, but I was pl I just purchased a previously used vehicle today! After having a very negative experience at another dealership I was wary of this visit, but I was pleasantly surprised. I started out with a very informative discussion with Mark Eisan, who then connected me with Gwen Jones in sales. Gwen took the time to get to know me and help put me in the right car! She was very knowledgeable and really listened to what I wanted and needed. I feel confident that I made the best decision without being pressured to do so. Nicole Levasseaur helped finalize the financial part of deal by making sure I understood all options that were available to me. Thank you all so much for making this experience a positive one! More

Good service with us He is explaining more than one time than he is very patient at all also he give me more details about the vehicle He helpful person He is explaining more than one time than he is very patient at all also he give me more details about the vehicle He helpful person More

good service Their maintenance service dept has good advisers with solid knowledge. Prompt and good service. They fully explain what they will do and have done. I Their maintenance service dept has good advisers with solid knowledge. Prompt and good service. They fully explain what they will do and have done. I am very comfortable and confident with their services so far since I purchased my vehicle last summer. More

They helped me get into my new Rav4 Ken and Brian worked hard to get me my hard to get 2019 Rav4 EXL 4WD Hybrid. It was a replacement for my 2017 Rav4 that got written off in an accident Ken and Brian worked hard to get me my hard to get 2019 Rav4 EXL 4WD Hybrid. It was a replacement for my 2017 Rav4 that got written off in an accident. Thank you for helping me get the car I wanted. They went far beyond what was expected of them. I will tell my friends to deal there and If i need another car i'll be back. More

friendly staff very nice, friendly and accommodating staffs. service was efficient. i got my car on time as promised by Helena. I definitely recommend this service c very nice, friendly and accommodating staffs. service was efficient. i got my car on time as promised by Helena. I definitely recommend this service center. More

Amanda Krug and John Rossi I was in today to have Apple Car Play installed in my 2018 Camry XSE, hoping to overcome the myriad of unreliability problems presented by the Scout s I was in today to have Apple Car Play installed in my 2018 Camry XSE, hoping to overcome the myriad of unreliability problems presented by the Scout system which is totally unreliable. That problem seems to be overcome by Apple Car Play. Equally, if not more importantly, is the customer service provided once again by Amanda Krug and John Rossini, true professionals. More

Above and beyond my expectations. I'd like to share how thankful I am. Jason De Felice's service was above and beyond anything I could have expected. He was caring, knowledgeable and I'd like to share how thankful I am. Jason De Felice's service was above and beyond anything I could have expected. He was caring, knowledgeable and understanding professional who helped me with my 2010 Prius when I most needed it. Although my car is old, but I received outstanding service from Jason, who treated me with respect , took a lot of burden of my shoulders and gave amazing advice. I would definitely recommend Jason to all my friends. Toyota Town South London is very lucky to have employee like Jason, who made me feel that my old car is as important to him and the dealership as it is to me. Thank you so much, Jason. God bless you, Irina De Santo More

Buying a new car: made easy This dealership is focused on the customer -- what information to provide, how much time is needed by the buyer for a decision. The physical space is This dealership is focused on the customer -- what information to provide, how much time is needed by the buyer for a decision. The physical space is open and comfortable. You are greeted right away and directed to the right person. Buying a new car is always a challenge. These people help make it a good experience. Gwen Jones went out of her way to help us with our many questions and concerns. She understood when we needed more time, and followed up with us to be sure we were satisfied. Rita Dalal went over the financial information for us, clarifying the numbers and responding to any concerns we had. Finally we were happy with everything and were able to drive our new car home after a very positive experience. More