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ToyotaTown
London, ON
7,270 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,271 reviews
July 30, 2019
Excellent! Justin is very knowledgeable and helpful! He is very kind while offering great service. He works hard to make sure the customer experience is excellen Justin is very knowledgeable and helpful! He is very kind while offering great service. He works hard to make sure the customer experience is excellent while looking for a new vehicle. Thanks Justin, for being great! More
by Engine49
Employees Worked With
Justin Maki
July 30, 2019
Excellent Service I brought my car in for a detailing service and was greeted by Firis, he was very professional, knowledgeable and helpful. He took the time to make su I brought my car in for a detailing service and was greeted by Firis, he was very professional, knowledgeable and helpful. He took the time to make sure that all of my needs were meet and that not only would my car be taken care of to my expectations but that I did know that the money I was spending to have it done was worth it. Thanks again Firis and Toyota More
by Henderson
Employees Worked With
Firis Sharif
July 30, 2019
Oil change Came in for an oil change without an appointment. Was greeted by the gentleman at the first desk named Firis. I was already over my kilometers but luc Came in for an oil change without an appointment. Was greeted by the gentleman at the first desk named Firis. I was already over my kilometers but luckily he was able to fit me in without a long wait. Always a great service from Toyota Town! More
by Ricky
Employees Worked With
Firis Sharif
July 30, 2019
Satisfied Everybody was very helpful and friendly. When we walked in somebody was right there to help. The sales person was very patient and answered my ques Everybody was very helpful and friendly. When we walked in somebody was right there to help. The sales person was very patient and answered my questions respectfully. More
by Maria
July 29, 2019
Great service Great customer service at Toyota town. Helena went the extra mile to see if my warranty would cover my radio. Unfortunately, this was not the case an Great customer service at Toyota town. Helena went the extra mile to see if my warranty would cover my radio. Unfortunately, this was not the case and we were able to source another one for a reasonable price More
by mduplan
Employees Worked With
Mike Minarsky, Helena Vrabec
July 29, 2019
Above and Beyond service It does cost a bit more to have my car serviced at the dealer, but it's worth it when you receive courteous, efficient service. Amanda Krug went the It does cost a bit more to have my car serviced at the dealer, but it's worth it when you receive courteous, efficient service. Amanda Krug went the extra mile to make sure my experience was positive! I appreciate her kindness and attention. More
by Billie70
Employees Worked With
Amanda Krug
July 29, 2019
RAV4 lease Sylvia was very good, very helpful in the whole process. She is knowledgeable and very kind. Sometimes felt like she was juggling multiple clients eve Sylvia was very good, very helpful in the whole process. She is knowledgeable and very kind. Sometimes felt like she was juggling multiple clients even when we had made a specific appointment time but overall, quite pleased with Sylvia and our RAV4 lease. More
by don
Employees Worked With
July 29, 2019
Amazing Service Department I brought my Camry in for service on Saturday, July 27/19, without an appointment, and Rob Dako was able to fit me in. Toyotatown is the only place th I brought my Camry in for service on Saturday, July 27/19, without an appointment, and Rob Dako was able to fit me in. Toyotatown is the only place that I trust servicing my cars and they have been doing it now for 29 years. Rob was his usual friendly, knowledgeable self and had my cars recommendations and prices listed when I went to pay my bill and discussed them with me. I trust Robs advice completely and respect his advice regarding my service needs. That is why I am able to enjoy freedom of motoring as a result. Keep up the good work! More
by Camry
July 28, 2019
Very Friendly! I came in for an airbag recall and was greeted immediately by Firis. He was very friendly and explained the check in process to me as I have never be I came in for an airbag recall and was greeted immediately by Firis. He was very friendly and explained the check in process to me as I have never be to this dealership before. The recall was done alot quicker than anticipated and i got a free carwash! Great service and very friendly service advisor! Thank you! More
by Corollaman123
Employees Worked With
Firis Sharif
July 28, 2019
Ken Yates recommended I bought a Toyota Yaris 2015 from ken back in December 2018. He is an absolutely knowledgeable and smart dealer. Gave me what I exactly wanted. Nothin I bought a Toyota Yaris 2015 from ken back in December 2018. He is an absolutely knowledgeable and smart dealer. Gave me what I exactly wanted. Nothing more, nothing less. He doesn't try to oversell you what you don't want. Definitely recommended. More
by Anonymous
Employees Worked With
