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ToyotaTown
London, ON
7,494 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,494 reviews
October 03, 2019
Great service on getting my new vehicle. Sylvia was efficient in explaining the benefits of leasing the rav 4. Janine was very helpful in navigating the financing efficient in explaining the benefits of leasing the rav 4. Janine was very helpful in navigating the financing More
by Lauren
October 03, 2019
What can I say except fantastic! This dealership always goes above and beyond for me. I always leave there feeling satisfied with the remarkable customer service that I receive. I feel like my business i goes above and beyond for me. I always leave there feeling satisfied with the remarkable customer service that I receive. I feel like my business is valued. It is well worth the hour drive there. I can’t say enough about Brian Komar who is absolutely amazing, amazing, amazing! More
by Maverick
October 03, 2019
Emergency service needed Excellent unexpected service needed...Amanda Krug Service Advisor was excellent...she took my car right in as had no appointment ...treated it as an Excellent unexpected service needed...Amanda Krug Service Advisor was excellent...she took my car right in as had no appointment ...treated it as an emergency and vehicle fixed within an hour... concern was explained thoroughly and again excellent work completed More
by Brenda Gardiner
Employees Worked With
Amanda Krug
October 03, 2019
As my first experience leasing a vehicle I was amazed at how smooth and straightforward the process was. Geordie was an outstanding salesperson he was knowledgeable and personable. how smooth and straightforward the process was. Geordie was an outstanding salesperson he was knowledgeable and personable. More
by annthaner
October 03, 2019
The usual excellent service I have been getting my Toyota cars serviced at ToyotaTown for many years and have known Todd Servant for a good number of those years. Today, he agai I have been getting my Toyota cars serviced at ToyotaTown for many years and have known Todd Servant for a good number of those years. Today, he again delivered the excellent service I have come to expect. It starts with the check-in, continues with the updates (i.e. personal call to advise me of how the work is progressing) and culminates with a clear explanation of services performed and pricing. I appreciate the fact that Todd wants me to understand the process and explains everything clearly to me. I also made use of the shuttle on this occasion which only compliments the overall delivery of a great customer service experience. More
by jcdretired
Employees Worked With
October 03, 2019
I took my 4 Runner in for regular service and received outstanding treatment from Todd Servant, the Service Advisor. He was courteous, kind and thoroughly explained everything that needed to be done. I ha outstanding treatment from Todd Servant, the Service Advisor. He was courteous, kind and thoroughly explained everything that needed to be done. I have dealt with Todd before and will go to no one else. He is the best! More
by Robbin
Employees Worked With
October 03, 2019
I would recommend ToyotaTown Great experience at ToyotaTown. Everybody was extremely professional and I was able to leave a happy customer with a new car. Baz Afara was recommende Great experience at ToyotaTown. Everybody was extremely professional and I was able to leave a happy customer with a new car. Baz Afara was recommended to me by my father who bought his car from Baz. He was courteous, patiently addressed my concerns and questions, and overall exceeded expectations. I would including going to TotoyaTown as part of your car shopping for sure. More
by Yasin
October 02, 2019
Explained exactly what had to be done. Called with updates and explained what options were available and the pricing. Vehicle was ready when promised. The end. updates and explained what options were available and the pricing. Vehicle was ready when promised. The end. More
by Fireguyjay
Employees Worked With
Helena Vrabec
October 02, 2019
I always look forward to my visit to ToyotaTown on Wharncliffe. Amanda Krug did not disappoint. Amanda was friendly, knowledgeable, and efficient. She sat with me to explain the service performed on Wharncliffe. Amanda Krug did not disappoint. Amanda was friendly, knowledgeable, and efficient. She sat with me to explain the service performed on my Vehicle and was able to pay her at the same time. Perfect!! More
by Spook
Employees Worked With
Amanda Krug
October 01, 2019
50K Rav4 friendly service. Everything from the moment I booked my service to the point when I picked my car, after the service was done, went absolutely by the book, Helena.was Everything from the moment I booked my service to the point when I picked my car, after the service was done, went absolutely by the book, Helena.was profesional, knowledgeable and polite as usually. Special thanks also to Andy for a great shuttle drives. More
by JiDlo56
Employees Worked With
Andy Oudman, Helena Vrabec
