ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Complete satisfaction Services requested have been completed within reasonable time and staff members are helpful, friendly and courteous. This dealer has been given me e Services requested have been completed within reasonable time and staff members are helpful, friendly and courteous. This dealer has been given me excellent impression on the services it has provided from time to time More
Helpful staff I had the pleasure of meeting Nathan. He is really good at his job and he is willing to help you in what he can. I had the pleasure of meeting Nathan. He is really good at his job and he is willing to help you in what he can. More
Great place to buy a car Very nice environment, Very good attention to detail. Waiting area is excellent and staff is very friendly. No wonder they win Toyota awards year afte Very nice environment, Very good attention to detail. Waiting area is excellent and staff is very friendly. No wonder they win Toyota awards year after year! More
Staff are friendly, and it's a comfortable waiting area. When arriving at the garage, I was greeted by friendly staff. Had a great conversation with MJ while he took down all my information. The waiting ar When arriving at the garage, I was greeted by friendly staff. Had a great conversation with MJ while he took down all my information. The waiting area is always comfortable with lots of seating, plus a complimentary coffee. More
Great Service! Firis was a big help to me this week. He was quick to return my phone calls and emails; assisted in selecting the right tires for my car (not even the Firis was a big help to me this week. He was quick to return my phone calls and emails; assisted in selecting the right tires for my car (not even the most expensive ones); and I found him to be very friendly and easy to deal with. I find ToytotaTown does a good job of selecting their service staff and Firis is no exception. I look forward to dealing with him again in the near future. More
Error prone Pedram was good showing us the cars and emphasized that Toyota has no problems. He also stated that the price is non negotiable which we accepted. H Pedram was good showing us the cars and emphasized that Toyota has no problems. He also stated that the price is non negotiable which we accepted. He also led us to believe that the Advantage Plus membership with ToyotaTown was included in the price of about $600 and that we could take it off. We were then sent to finance with Vladimir. He started telling us how much it costs to fix any problems on the car and tried to sell us the premium warranty. Vladimir said we cannot take off the Advantage Plus in lieu of the extended warranty. Stephanie Davis then came to confirm that. When picking up the car Vladimir charged us for new license plates but did not order them. There ownership was put in the wrong person's name. Lastly, 3 bill of sale's were generated because of the errors. I was so frustrated I was in tears. Vladimir's name is not on the list and he said he has worked here for 19 years. 1 star for him. First they make you fall in love with a car and then build the costs by scaring tactics on top of the list price. You have no choice but to pay for the Advantage Plus membership, meaning that the price of the car is the same whether you opt in or out of the $600 membership. More
Excellent Service I brought my Venza in for servicing and Helena Vrabec was the Service Advisor that greeted me politely and courteously. Helena was confident and prof I brought my Venza in for servicing and Helena Vrabec was the Service Advisor that greeted me politely and courteously. Helena was confident and professional in every way as she filled out the necessary forms. More
Awesome! We went to Toyota Town to take a Corolla Hatchback for a test drive. OV was super knowledgeable and answered all of our questions. No doubt he’s a car We went to Toyota Town to take a Corolla Hatchback for a test drive. OV was super knowledgeable and answered all of our questions. No doubt he’s a car enthusiast! He takes a no pressure, honest approach which I appreciated. I definitely recommend talking to OV if you’re looking at getting a Toyota! More
Recall Service & Detailing I brought my car into ToyotaTown in response to a recall notice. Service Advisor Amanda was excellent in getting things set up. While I was there I no I brought my car into ToyotaTown in response to a recall notice. Service Advisor Amanda was excellent in getting things set up. While I was there I noticed that the dealership had a special on detailing so I arranged for another appointment to get that done. The car looked like new when I picked it up. I was very impressed by the quality of service that I received from all the staff I encountered. More
fantastic!!! OV's knowledge of the vehicles we inquired about was excellent. All of our questions were answered quickly and we would recommend him to everyone. OV's knowledge of the vehicles we inquired about was excellent. All of our questions were answered quickly and we would recommend him to everyone. More