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ToyotaTown
London, ON
7,408 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,408 reviews
November 02, 2019
Solid Service Experience Service advisor Rob was very professional, explained and confirmed what I wanted done to the vehicle. Was easy to setup an appointment online as well. Service advisor Rob was very professional, explained and confirmed what I wanted done to the vehicle. Was easy to setup an appointment online as well. Vehicle was ready when promised and received a call indicating service was complete. More
by bobmennell
Employees Worked With
Robert Dako
November 02, 2019
Ken Yates Provides Great Sales Support! Right from the start Ken was there to explain car features on a test drive. He communicated effectively through phone calls and email. He helped in Right from the start Ken was there to explain car features on a test drive. He communicated effectively through phone calls and email. He helped in the selection of my new CHR XLE Premium (colour, accessories, safety features) to my preference. Did not try to oversell. The transaction was made with ease and no stress. Ken spent valuable time after the purchase. This included a run down of my car features and phone set up. Very happy with this Toyota vehicle! Carrie More
by Carrie
Employees Worked With
November 02, 2019
Simply the best Rob Dako is truly an asset to the dealership. I spend a few hours (years apart) with sales but a lifetime with maintenance/service. After sales servic Rob Dako is truly an asset to the dealership. I spend a few hours (years apart) with sales but a lifetime with maintenance/service. After sales service is Toyota Town's greatest strength and Rob Dako's contribution to the unmatched service 'experience' is superlative!! More
by Randolph
Employees Worked With
Robert Dako
November 02, 2019
Superior customer service My name is Steve, this is my third vehicle with Toyota and second with Gwen at Toyotatown. When you buy Toyota, you're getting quality and piece of mi My name is Steve, this is my third vehicle with Toyota and second with Gwen at Toyotatown. When you buy Toyota, you're getting quality and piece of mind. And the same goes for dealing with Gwen and Sean, they took care of me and my family. From setting me up with a beautiful vehicle we could afford to answering all of my questions. I would highly recommend buying a Toyota but More importantly, speaking to Gwen. She is very informative of all the cars and very professional. Thanks once again for my new CHR , we love it! Steve More
by Steve Libo
November 02, 2019
Excellent Service We have always serviced our 2 Toyota’s at the Dealership. Rob Dako is our main service advisor and to always goes above and beyond to address any of o We have always serviced our 2 Toyota’s at the Dealership. Rob Dako is our main service advisor and to always goes above and beyond to address any of our service needs. More
by Wallie
Employees Worked With
Robert Dako
November 02, 2019
I have been a client for over 25 years and have always had excellent service! Referred many friends and family and they're happy too. had excellent service! Referred many friends and family and they're happy too. More
by Brenda
November 02, 2019
ToyotaTown has THE BEST and most helpful staff. Thank you so much!! Jason, you are awesome!! Thank you for going above and beyond to help me! Excellent service every time so much!! Jason, you are awesome!! Thank you for going above and beyond to help me! Excellent service every time More
by cyndra_k_alexander@hotmail.com
Employees Worked With
November 01, 2019
Toyotatoiwn's winter tire changer over and service Excellent, timely, p[easant, informative, careful service staff. Service Rep Firis handled things very well- 2 Rav4's 2012 and 2017 seem to be in good Excellent, timely, p[easant, informative, careful service staff. Service Rep Firis handled things very well- 2 Rav4's 2012 and 2017 seem to be in good order for winter. Follow up planned for needed shocks next week. good turnaround no delays. estimates were as expected and so was fees at end. More
by Hamoody Hassan
Employees Worked With
Andy and Brian (the drivers were punctual and pleasant., Firis Sharif
November 01, 2019
Helena was very helpful, friendly and knowledgeable about my service visit. She took the time to say hello, talked to me about new technology in the service department and was overall very pleasant. Thank yo my service visit. She took the time to say hello, talked to me about new technology in the service department and was overall very pleasant. Thank you Helena More
by Dani
Employees Worked With
Helena Vrabec
November 01, 2019
Amazing Experience I had an amazing experience buying my 2013 Prius with ToyotaTown. From chatting with Tara on the phone, to Financing with Nicole (who went the extra I had an amazing experience buying my 2013 Prius with ToyotaTown. From chatting with Tara on the phone, to Financing with Nicole (who went the extra mile for me), to sales with Gwen, every step was professional and actively positive. Gwen even dropped a donation to our charity haunted house when she dropped off the car! Unreal service and great people. Couldn't recommend it more. More
by Bryan R
