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ToyotaTown
London, ON
6,748 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,748 reviews
August 05, 2020
Leasing with Sylvia Donovan I recently leased another Toyota Corolla at Toyota Town with the help of Sylvia Donovan. She has helped me over many years with both leases and purcha I recently leased another Toyota Corolla at Toyota Town with the help of Sylvia Donovan. She has helped me over many years with both leases and purchases. Sylvia is knowledgeable, helpful, professional and kind. The process was efficient and hassle free. Thanks Sylvia! More
by Janice K.
Employees Worked With
Helpful August 04, 2020
A comfortable and relaxing experience. Being someone who has only owned second hand cars since he was able to drive, I found my first experience of buying from a dealership quite enjoyable. Being someone who has only owned second hand cars since he was able to drive, I found my first experience of buying from a dealership quite enjoyable. I am very happy with my Corolla, and found that Sylvia and Rita made the whole experience very comfortable for me. More
by Ed
August 04, 2020
Recall appointment Rob explained the recall reason and work to be done. He was friendly and very helpful as he always has been. He reviewed the Covid19 procedures in pla Rob explained the recall reason and work to be done. He was friendly and very helpful as he always has been. He reviewed the Covid19 procedures in place at the dealership. More
by June
Employees Worked With
Robert Dako
August 04, 2020
Firstly Rob went over all the changes due to Covid, then what would be happening with my vehicle, he made me feel confident that my vehicle was in good hands. what would be happening with my vehicle, he made me feel confident that my vehicle was in good hands. More
by Tee D
Employees Worked With
Robert Dako
August 04, 2020
I came in for a 5-6 hour recall on my Corolla. I mentioned to Rob that I was from out of town and he said he would do his best to get me out of London ASAP. Rob phoned me and told me that was my car mentioned to Rob that I was from out of town and he said he would do his best to get me out of London ASAP. Rob phoned me and told me that was my car was done... In half the time! Very happy that I didn’t have to wait around all day. Rob also did a great explaining what Toyota Town was doing in regards to social distancing and sanitization during covid. Thanks Rob! More
by Emilyx
Employees Worked With
Robert Dako
August 04, 2020
Rob Dako is always a great help when I go in for service and an all around very nice man. I feel confident in his ability and he explains repairs in a way that I can understand. and an all around very nice man. I feel confident in his ability and he explains repairs in a way that I can understand. More
by tcragg
August 04, 2020
Service experience was excellent. Problems with my car were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to dea were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to deal with. More
by Mtecmoniz
August 02, 2020
Very pleased with highly professional work by Shawn Longwort To whom it may concern: This review is for Shawn Longworth, Sales & Leasing Specialist that was at my service while I was purchasing a new 4Runner .. To whom it may concern: This review is for Shawn Longworth, Sales & Leasing Specialist that was at my service while I was purchasing a new 4Runner ... Shawn Longworth was fully committed to providing the best input and all information needed for me to understand the vehicle and all of its features ... Shawn was accurate and punctual to meet me at my requested time that I particularly appreciate . The professionalism expressed by Shawn was at the highest possible level, and at the same time the approach to the client was extremely friendly. Michael Zenar, P. Eng. More
by mzenar
Employees Worked With
August 01, 2020
Warranty service I had to take my 2020 tundra in for a warranty service plus a check up . Todd was as always the best most knowledgeable service adviser I have had th I had to take my 2020 tundra in for a warranty service plus a check up . Todd was as always the best most knowledgeable service adviser I have had the pleasure of dealing with . I highly recommend Todd. More
by firemanneil
Employees Worked With
August 01, 2020
Dependable Service. Thorough Explanations - Thanks Jason! Jason DeFelice was great at helping me through purchasing new tires, rotors, regular #3 service and getting a replacement windshield. Lots of complica Jason DeFelice was great at helping me through purchasing new tires, rotors, regular #3 service and getting a replacement windshield. Lots of complications, but he navigated through them all and gave me constant updates. Excellent customer service. Great attention to detail. Felt confident with him supervising my appointment. Thanks Jason. More
by Sanders
Employees Worked With
