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ToyotaTown
London, ON
7,309 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,309 reviews
July 29, 2021
Sylvia Donovan is an experienced professional who is trustworthy and knowledgeable. This past week I leased my second vehicle from her with no hesitation at all. She has always provided all the inform trustworthy and knowledgeable. This past week I leased my second vehicle from her with no hesitation at all. She has always provided all the information I needed to make the correct choice. I certainly have recommended her to friends and will continue to do so in the future. More
by Susan
Employees Worked With
July 28, 2021
Todd is an outstanding service advisor he can be trusted is knowledgeable sincere he always goes above and beyond in service and explaining the situation is knowledgeable sincere he always goes above and beyond in service and explaining the situation More
by firemanneil
Employees Worked With
July 28, 2021
Was time for another checkup and oil change. Requested an additional cleaning as well. Great service all around as usual, with very good pricing. Been my go-to place for years now. Thanks! an additional cleaning as well. Great service all around as usual, with very good pricing. Been my go-to place for years now. Thanks! More
by Toyota Cx
Employees Worked With
Firis Sharif
July 27, 2021
I had an incredible experience at ToyotaTown. Everyone was very friendly and I never felt pressured or stressed at any point. Gwen Jones was an excellent salesperson. She was able to answer all my questio was very friendly and I never felt pressured or stressed at any point. Gwen Jones was an excellent salesperson. She was able to answer all my questions and knew all about the features of the Corolla I ended up purchasing. Really happy with my experience at ToyotaTown! More
by macky_077
July 27, 2021
Sylvia Donovan at ToyotaTown, London, Ontario always presents with professional excellence. During the several times I have been a client of Sylvia, she was client centred meeting both my vehicle and f presents with professional excellence. During the several times I have been a client of Sylvia, she was client centred meeting both my vehicle and financial needs. I have always felt Sylvia has provided all the information I needed to make an informed decision of vehicle choice. I am 70 years old and continue to drive the 75 minute trip to London from Sarnia to continue to be a client of Sylvia as opposed to approaching a Toyota dealership located approximately 10 minutes from my home. I will also continue to recommend Sylvia to others. More
by marilynaholman
Employees Worked With
July 26, 2021
We recently purchased a used Toyota and Shawn was very helpful in helping us pick out a car that suited our needs. He was knowledgeable about the car and was easy to work with. helpful in helping us pick out a car that suited our needs. He was knowledgeable about the car and was easy to work with. More
by laddie
Employees Worked With
July 24, 2021
We just got our 2021 Highlander from Brian from Toyota Town. He is very help , friendly, sincere. All the process was very smooth and honest. I would recommend Brian to my friends if they are looking for Town. He is very help , friendly, sincere. All the process was very smooth and honest. I would recommend Brian to my friends if they are looking for Toyota. Thank you Brian. More
by jmll7
Employees Worked With
Brian Williams
July 23, 2021
We were visiting London when we noticed a rattling sound coming from our car. Since we had a 1.5 hour drive home, we were concerned so we pulled into the Toyota-Town dealership. Andy, the valet, noticed u coming from our car. Since we had a 1.5 hour drive home, we were concerned so we pulled into the Toyota-Town dealership. Andy, the valet, noticed us at the bay door and found Ricky, the technician who immediately diagnosed the problem. Ricky said he would look at our car in about an hour.. At 1 pm, we arrived and were brought into the bay where Covid protocols were taken. Amanda took our information and took us to the waiting area. After one hour, our car was repaired by Ricky and Matt. We want to thank Andy, Rick, Matt and Amanda for servicing our car without an appointment and for the great service they provided. More
by jj
Employees Worked With
Andy, Rick and Matt, Amanda Krug
July 23, 2021
I highly recommend Shawn. We have purchased 3 cars from him so far. Shawn makes the buying experience fun and relaxing, Shawn truly puts the customer first. him so far. Shawn makes the buying experience fun and relaxing, Shawn truly puts the customer first. More
by Scot
