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ToyotaTown
London, ON
7,323 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,323 reviews
June 04, 2023
There is only one word to describe Jason. AMAZING. Always helpful and knowledgeable. Very helpful. AMAZING. Always helpful and knowledgeable. Very helpful. More
by vicc@rogers.com
June 03, 2023
About the same as other dealerships. Convenient early drop off process. Not happy with lack of parts, and waiting from head office for substitute parts when they are out of parts. Convenient early drop off process. Not happy with lack of parts, and waiting from head office for substitute parts when they are out of parts. More
by Anne.lemesurier
Employees Worked With
June 02, 2023
Todd was friendly and very concise. He gave showed me the parts that needed replacement and I trusted his good judgement. Thanks for the great service Todd! He gave showed me the parts that needed replacement and I trusted his good judgement. Thanks for the great service Todd! More
by p.wexler
Employees Worked With
June 02, 2023
Todd is a knowledge service rep. He is pleasant, efficient and gives clear explanations about what is needed and why. He is very clear about the costs and does not push upsell whic He is pleasant, efficient and gives clear explanations about what is needed and why. He is very clear about the costs and does not push upsell which I very much appreciate. He has kept my vehicles running well for many years. More
by elaine
June 02, 2023
Todd Servant dealt with an issue on my Rav 4 as courteous and professional as could be, very knowledgeable and informed me of warranty work that required to be done by specific date, Thank you Todd and Toyot and professional as could be, very knowledgeable and informed me of warranty work that required to be done by specific date, Thank you Todd and Toyota . Mike Matuzic More
by Michaelmatuzic
Employees Worked With
June 02, 2023
Enna was lovely to deal with as my service advisor. She was very helpful with options for my service and very friendly. Also, Nathalie had everything ready for my check out and got me out of there qu She was very helpful with options for my service and very friendly. Also, Nathalie had everything ready for my check out and got me out of there quickly once my service was completed. More
by melaniel
June 02, 2023
Dennis was very helpful in discussing upcoming snow tire requirements. Service was timely and efficient. He took his time explaining anything I asked. Thanks for the good service. requirements. Service was timely and efficient. He took his time explaining anything I asked. Thanks for the good service. More
by mark
Employees Worked With
June 02, 2023
Jason, I really appreciate your help . You are amazing and professional . Jason over the top as usual. Over 5 years now same positive attitude towards your customers. This the second Toyot You are amazing and professional . Jason over the top as usual. Over 5 years now same positive attitude towards your customers. This the second Toyota car from your dealership and Jason make my life easier when it’s come to service. Best Regard Jason . More
by Moe Hussein
June 02, 2023
Staff at dealer are great! Head office not so much. Took Toyota Canada 54 weeks to release parts to fix my Rav4 which was under warranty. Head office not so much. Took Toyota Canada 54 weeks to release parts to fix my Rav4 which was under warranty. More
by m.roelofsen
June 01, 2023
Loved dealing with Enna she is the best! I have complete confidence in her! Love I have complete confidence in her! Love More
by animalhotel62
