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Straightline Kia
Calgary, AB
909 Reviews
Welcome to Straightline Kia !
As of June 1st, 2017, we officially became Straightline Kia. Straightline Kia are ecstatic to be able to offer you the best customer service & car buying experience possible in the city of Calgary. We welcome you to visit the dealership at any time for a visit and to see what we're all about.
Our Vision - "SHIFTING THE EXPERIENCE"
We are a dealership that is built around and prides itself on excellent customer service and transparency. We want your vehicle purchase to be a positive and exciting experience. We have an excellent and knowledgeable team of advisors to help guide you to the perfect vehicle for you. We understand that there is a lot of competition in the marketplace which means that for us, taking amazing care of you as our customer is our top and number one priority.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 909 reviews
February 22, 2022
Purchased a new vehicle. No pressure sales. My wife and I had a great test drive. Easy financing experience. On delivery pickup, had great training on all new vehicle feature No pressure sales. My wife and I had a great test drive. Easy financing experience. On delivery pickup, had great training on all new vehicle features. My wife and I felt totally at ease during this entire experience. More
by lavinskas
Helpful February 13, 2022
I had a great experience with straightline kia, the service was excellent and Danny was the best service was excellent and Danny was the best More
by Valerian Akselrod
February 12, 2022
Great service. Good explanations and was not sold any extras that we didn't need. Treated very well. extras that we didn't need. Treated very well. More
by John.quigg
February 10, 2022
I came in to see Danny about a car I saw online. He was very friendly and made me feel welcome. He presented me with a couple of other options in my price range. I didn’t feel pressured in any way.. I chos very friendly and made me feel welcome. He presented me with a couple of other options in my price range. I didn’t feel pressured in any way.. I chose to drive one of the other options and ended up buying one of them. Friendly courteous service over all. It was a great experience! More
by theorodm
February 03, 2022
Helpful sales team and good communication throughout the entire sales process on the status of the vehicle in production. entire sales process on the status of the vehicle in production. More
by Jw
January 29, 2022
We had a very pleasurable experience with Shaun, our sales Rep, and everyone we were in contact with. At no time during our negotiations did we feel pressured to make a decision. sales Rep, and everyone we were in contact with. At no time during our negotiations did we feel pressured to make a decision. More
by Mike Boldt
January 21, 2022
Danny was a pleasure to deal with. Very knowledgeable and made us feel at home. made us feel at home. More
by barbhorder
January 21, 2022
sold me SUV with a blown engine. had to take legal action to get my money back. WHAT A NIGHTMARE !!! to get my money back. WHAT A NIGHTMARE !!! More
by MIKE
Employees Worked With
Other Employees :
Chris Tonkin, Tim Quigg
January 19, 2022
It was my first time purchasing a car and I am undecided on my experience at Straightline Kia. When I walked in, Danny was excellent to deal with. He wasn't too pushy, seemed very honest and made it a very on my experience at Straightline Kia. When I walked in, Danny was excellent to deal with. He wasn't too pushy, seemed very honest and made it a very straightforward process. My issues with Straightline Kia started immediately after I paid the deposit. I was told I'd be contacted regarding financing right away and had to call several times to get ahold of anyone (it ended up taking almost a week) - this ended up being my experience throughout the entire process. I was initially told my vehicle would take 1 - 2 months to arrive. Ultimately it arrived after 4.5 months which isn't ideal but wasn't the problem I had with Straightline Kia. My problem was that in the 4.5 months of waiting, I received one (incorrect) email regarding my purchase. Zero updates through the entire 4.5 months of waiting and zero attempts to help me understand what was happening that delayed the arrival of my vehicle. In order to get any response from anyone I had to call and email multiple times. I definitely felt like another customer in the queue rather than someone who was making a pretty significant purchase. Ultimately, I did get my car and Danny admitted that I fell through the cracks and did his best to ensure I had a positive customer experience. The original finance manager that I worked initially left the dealership and I worked with Adam on the final financing process. He was extremely personable, knowledgable and definitely helped to redeem the entire situation. I think (and hope) my experience wasn't the norm and would potentially recommend this dealership to others only because I felt like there were adequate steps taken to redeem my experience and I appreciated that my concerns were taken seriously. More
by hnippard
January 08, 2022
This was one of the easiest car purchase experiences I have ever had. Everyone was available and knowledgable and I felt comfortable making my purchase.Danny was so great to work with right from the very have ever had. Everyone was available and knowledgable and I felt comfortable making my purchase.Danny was so great to work with right from the very first phone call I made to the dealership. I would recommend this dealership to anyone as well as the amazing Kia I purchased. I am definitely an extremely happy customer. More
by Jacalyn
