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Southbank Dodge Chrysler LTD - Service Centre
Ottawa, ON
543 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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543 Reviews of Southbank Dodge Chrysler LTD - Service Centre
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November 17, 2021
We have purchased both our vehicles at South Bank and the service was excellent. The sales manager Troy Charlebois has went above and beyond to make sure ever little detail was taken care of, not only at th service was excellent. The sales manager Troy Charlebois has went above and beyond to make sure ever little detail was taken care of, not only at the time of purchase but also when I returned for regular scheduled maintenance. The service department was courteous, professional and knowledgeable . I would recommend this dealership for anyone thinking about purchasing either a new or used vehicle and also if you are looking to have service done. More
by Maureenanne20.mg
Helpful November 17, 2021
A L W A Y S… amazing customer service and customer care! The service team is truly amazing! The service team is truly amazing! More
by Chloé
November 12, 2021
Dan is not only fully knowledgeable but always courteous and professional. I've dealt through him for many years and always look to be served by Dan! JR. and professional. I've dealt through him for many years and always look to be served by Dan! JR. More
by JR
November 11, 2021
This dealer has a very good service department that keeps a high level of customer relations. a high level of customer relations. More
by Johnnymac1044
Employees Worked With
October 18, 2021
They were quick to get me in, honest and had competitive rates! Definitely will go there again! rates! Definitely will go there again! More
by Shelley
October 14, 2021
Service was excellent!The representative, RJ, was Service was excellent! The representative, RJ, was friendly and informative. He kept me up to speed through the entire process. This is my second exp Service was excellent! The representative, RJ, was friendly and informative. He kept me up to speed through the entire process. This is my second experience with SouthBank and I would highly recommend them for their tremendous service More
by Dave
Employees Worked With
RJ in service, new from Alberta, Dean Martin
October 06, 2021
Great service Dan O'Neil, Technicians just forgot to check tire pressure after swapping tires. check tire pressure after swapping tires. More
by Warren Downing
Employees Worked With
October 02, 2021
J’ai gagné un lavage de véhicule platine.J’avais été J’ai gagné un lavage de véhicule platine. J’avais été informé que l’extérieur du véhicule, le dessous et le moteur seraient lavé. En plus d’un lavage J’ai gagné un lavage de véhicule platine. J’avais été informé que l’extérieur du véhicule, le dessous et le moteur seraient lavé. En plus d’un lavage en profondeur de l’intérieur, balayeuse et nettoyage des banc et des tapis. Le service d’accueil était plus-que-parfait, amicale, respectueux et polie. Par contre, le dessous du véhicule et le moteur ne furent pas lavés. J’avais vidé la boîte à gants et l’appui bras, pas lavé. À l’arrière du véhicule, la balayeuse n’a pas été passé sous le tapis de protection en caoutchouc. L’ensemble du travail était bien fait, n’ayant pas payé j’étais très satisfait. Si j’avais payé 250$ pour le nettoyage j’aurais été déçu. Merci a l’excellent service de RJ. Merci aussi à l’aimabilité du directeur des ventes André Bond More
by Dominicsimard
Employees Worked With
RJ, Andre Bond
October 01, 2021
Always a pleasure whether it's car shopping or service Well informed and polite people in all departments Well informed and polite people in all departments More
by Robgilroy2002
September 30, 2021
I had a service twice at this location. Daniel is a great person says everything clearly and try his best to help he really goes above and beyond to make customers comfortable and he is bilingual which was a person says everything clearly and try his best to help he really goes above and beyond to make customers comfortable and he is bilingual which was an accent to explain to me in French the car parts names and made me feel comfortable. Very happy with the service and will be doing all my car repairs here next time. More
by Jeaninemw
Employees Worked With
