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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
1,991 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations. I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority. I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained. On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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Showing 1,991 reviews

October 23, 2019

Fast, organized and smart Very impressed with the dealership but also the customer service due to the knowledge and quick services. Also great advice about finances going furth More

by Drew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Decio Menezes, Aaron Lee
October 23, 2019

Great service when you get to southbank dodge in Ottawa Number one service when you buy 2019 dodge ram 1500 And there not push dealer . They listen to you of what you want in vehicle. Cheapest deal More

by Charmaine hudder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Decio Menezes
October 21, 2019

Hasan Wahbeh did what was needed to make the deal I recently purchased a vehicle from Southbank and had the pleasure of dealing with Hasan. I can honestly say that if it was not for Hasan and his wond More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Chenier, Khalid Hanhan, Hasan Wahbeh
Oct 22, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for taking the time to give us this feedback, we really appreciate it. We will take this into consideration and will make sure to learn and improve from it. We wish you the absolute best with your new vehicle! -The Southbank Team

October 21, 2019

Decio made the process easy We had a car that we did not like but it did the "job" Decio got us into something in our price range and what we wanted with 2 growing kids the Nissa More

by happycustomer 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Decio Menezes
Oct 22, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for the great review James! We appreciate you taking the time and wish you the best road trips in your Rogue! -The Southbank Team

October 18, 2019

kind easy and efficient help with my car purchase stan and bruce were both very helpful and supportiv e and got me into exactly what i wanted . i have a lot of commitments and i was h More

by ruth
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : bruce
Oct 22, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for the awesome review Ruth! We look forward to seeing you again! -The Southbank Team

October 10, 2019

Wrangler Purchase I had a really good experience with the team at Southbank. We went in 4 separate times as we were in the process of determining the winter car situat More

by YOWCitizen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalid Hanhan, John Aladin
Oct 10, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for the great review! We always strive to go the extra mile for our clients and your no exception! I hope you have a ton of fun in your new Wrangler! *Jeep Wave* -The Southbank Team

October 09, 2019

Decio Menezes was terrific! Worked very hard to get me into my 2018 Altima! Definitely would recommend and I will be back! Keep up the great work. Paul More

by Jennifer
Recommend Dealer
Yes
Employees Worked With
Decio Menezes
Oct 10, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for the great review! We hope you enjoy your new Altima! :) -The Southbank Team

October 09, 2019

Yes, but where were my Buy 3 Get 1 Free Scratch Cards I recently purchased a set of snow tires under the "Buy 3, Get 1 Free" promotion. I have no problems with the installation service but I was supposed More

by Brian J. Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 11, 2019 -

Southbank Dodge Chrysler LTD responded

Hey Brian! We are very sorry this happened! We have a Scratch Card for you with our Service Manager Peter Lafrance. Come see us whenever it is convenient. :) -The Southbank Team

October 03, 2019

Decio Menezes helped me right from the start. Was patient and kind and worked very fast to get me into my new car! Will definitely recommend to family & friends. 2018 Hyundai Sonata Sport More

by Jennifer
Recommend Dealer
Yes
Employees Worked With
Decio Menezes
Oct 17, 2019 -

Southbank Dodge Chrysler LTD responded

Hey Jennifer! Thanks for the great feedback! I hope you have a great adventure in your new Sonata! -The Southbank Team

October 02, 2019

Purchase of a 2020 Ram 1500 Sport made easy Just took delivery of my new Ram this morning. I have to tell you, dealing with Mark was the best car buying experience I’ve ever had by far. He is a More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Desjardins
Oct 03, 2019 -

Southbank Dodge Chrysler LTD responded

Thanks for sharing this awesome feedback! We really appreciate Mark and love that he took such good care of you! -The Southbank Team

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