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Southbank Dodge Chrysler LTD
Ottawa, ON
1,992 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,992 reviews
November 18, 2020
Je suis très dessus du service que j'ai reçu chez Southbank! J'ai pris rendez-vous (je ne suis pas arrivé à l'improviste) a 9h00 AM pour un changement d'huile à moteur et frein en plus de quelques vé Southbank! J'ai pris rendez-vous (je ne suis pas arrivé à l'improviste) a 9h00 AM pour un changement d'huile à moteur et frein en plus de quelques vérifications. On m'a avisé que cela prendrait 2 heures. A 11h30, je me suis dit qu'il y avait surement un peu de xxxxxx... A 12h30 je suis allé voir ce qui se passait, j'étais affamé et inquiet pour mes rendez-vous personnels en après-midi, j'allais être en xxxxxx! Et voilà qu'on me dit que rien n'a encore été fait sur ma voiture. On m'a oublié !!! Je suis donc reparti, après avoir perdu toute mon avant midi et une bonne partie de l'après midi (j'habite a 40 minutes de la) et rien n'a été fait sur ma voiture! Et ce n'est pas la première fois que cela m'arrive là-bas. Au mois de juin, on m'a dit que je sortirais du garage vers 13h00, mais j'ai quitté a 16h30 !!! Le pire dans tout ça c'est que j'ai un service de changement d'huile a vie chez eux. Je suis donc forcé d'y retourner ou de perdre mon investissement car je ne peux le faire transférer ailleurs! Oui, on doit vraiment rire de moi là-bas! Ne prenait jamais un service de changement d'huile a vie, vous vous mettez à leur merci! More
by djepitch
Employees Worked With
Dean Martin
Helpful November 16, 2020
Loved my experience at Southbank!My experience was Loved my experience at Southbank! My experience was positive and the service was amazing by John and his manager. My daughter and I were impressed b Loved my experience at Southbank! My experience was positive and the service was amazing by John and his manager. My daughter and I were impressed by the service but even more by the laughter we were able to share with the team. Thank you so much! Loving my Jeep! More
by Quatrej
Employees Worked With
John Aladin
November 14, 2020
My son and I had our vehicles serviced at Southbank again. We always receive excellent customer service. Thank you to Dean, Tyler, Dan and Madeleine! again. We always receive excellent customer service. Thank you to Dean, Tyler, Dan and Madeleine! More
by Janice.hlushak
November 14, 2020
I have been going to Southbank for over 20 years and they continue to offer an excellent service. I dropped by vehicle off the day before and Tyler promised to have my jeep ready before noon, well he deliver continue to offer an excellent service. I dropped by vehicle off the day before and Tyler promised to have my jeep ready before noon, well he delivered in advance of the deadline. What I loved about Tyler is his honesty, I asked for advice and loved his recommendation. I would definitely recommend Southbank Dodge. More
by HMZ
Employees Worked With
November 13, 2020
Fixed the problem, Dan kept me informed and set me up in a rental until my car was ready. Thanks for the service. I’ll come back. a rental until my car was ready. Thanks for the service. I’ll come back. More
by jeffsworkshop
Employees Worked With
November 12, 2020
I had a great experience with my recent new Jeep purchase at Southbank Dodge. They were very professional and transparent about the pricing, and I was able to get a good value for my trade in as well. I didn at Southbank Dodge. They were very professional and transparent about the pricing, and I was able to get a good value for my trade in as well. I didn’t feel any sales pressure at any time. I would highly recommend anyone looking to go here. More
by Kelsie
November 08, 2020
I highly recommend Southbank Dodge! I had a great experience buying my jeep wrangler sport last month! The team was absolutely excellent... thanks so much to Brandon, Rod and Pat. experience buying my jeep wrangler sport last month! The team was absolutely excellent... thanks so much to Brandon, Rod and Pat. More
by Kim
Employees Worked With
Brandon Dallaire, Rod Brand
November 08, 2020
Excellent service with full explanation of work done and also advices for great carr of car. Very friendly staff. Cant go or suggest any other than Southbank Dodge for you car care also advices for great carr of car. Very friendly staff. Cant go or suggest any other than Southbank Dodge for you car care More
by nanda
November 07, 2020
It was my first time bringing my car in for service here. Dan was great. He was friendly and kept me informed about my car. No pressure or upselling which was a nice change from my previous dealership. Dan was great. He was friendly and kept me informed about my car. No pressure or upselling which was a nice change from my previous dealership. More
by GM
Employees Worked With
November 05, 2020
Stopped by after work for oil change and to get tires rotated. I had not made an appointment. Dan took great care of me. I barely had time to enjoy my coffee and my truck was ready ! THANKS rotated. I had not made an appointment. Dan took great care of me. I barely had time to enjoy my coffee and my truck was ready ! THANKS More
by Lolo
Employees Worked With
