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Southbank Dodge Chrysler LTD
Ottawa, ON
1,996 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,996 reviews
March 29, 2022
Got my truck service for oil change, brake inspection& cleaning, plus full detailing. Super happy with all of it. Ian, my service advisor was really helpful. cleaning, plus full detailing. Super happy with all of it. Ian, my service advisor was really helpful. More
by Luc
Employees Worked With
Ian
Helpful March 28, 2022
I dealt with a new service technician, Ian Woodcock - he provided great service. I also briefly dealt with Brent the service manager, as he changed the coffee machine for me. Nice to see management stepp provided great service. I also briefly dealt with Brent the service manager, as he changed the coffee machine for me. Nice to see management stepping up for things like that. Only reason I did not provide a full five star was due to the wait time. Was in for a tire swap and it took over 2 hours. With an appointment and tires being on rims - felt this was a bit too long. More
by pferreira23
March 28, 2022
Bader was awesome and answered all my questions and and I went home with my beautiful Grand Cherokee and it still feels like how I left with it. I bought in September, Bader is the best consultant I dea I went home with my beautiful Grand Cherokee and it still feels like how I left with it. I bought in September, Bader is the best consultant I dealt with ever! Thanks Southbank! Mike More
by M.M
Employees Worked With
Bader Sandouka
March 28, 2022
Awesome service and staff. I’ve been a customer for many years and Southbank has always been very accommodating. Happy customer! I’ve been a customer for many years and Southbank has always been very accommodating. Happy customer! More
by JACQUARDJ
Employees Worked With
Khalid Hanhan, Bader Sandouka
March 26, 2022
This is my second vehicle with south bank and each time they listen and make sure I’m getting what I want. Bader new my wants and made sure they were met. they listen and make sure I’m getting what I want. Bader new my wants and made sure they were met. More
by Kyannaw
Employees Worked With
Khal and Chris , Bader Sandouka
March 25, 2022
Big shout out to RJ Brand (service advisor) for his supreme attention to detail with all aspects of my vehicle appointment today. RJ (and his colleagues attending to my Jeep) epitomized customer serv supreme attention to detail with all aspects of my vehicle appointment today. RJ (and his colleagues attending to my Jeep) epitomized customer service which aligned well with the equally impressive sales experience I enjoyed with Brandon! More
by kk09181966
March 25, 2022
The service was great, Dan was super helpful and kind. You should probably give him a raise. You should probably give him a raise. More
by Kellychristina90
Employees Worked With
March 21, 2022
Will go above and beyond to help find you a vehicle that is best for you. Very communicative with each other. Best service I’ve had at a dealership in a while. is best for you. Very communicative with each other. Best service I’ve had at a dealership in a while. More
by KARSON.PORTER
Employees Worked With
Clayton Chenier, Bader Sandouka
March 17, 2022
Definitely my best experience when buying a car! Thank you Dylan for an exceptional and friendly service and for all your help. You go beyond from what it's expected! Thank you Dylan for an exceptional and friendly service and for all your help. You go beyond from what it's expected! More
by Mariana Ita
