Sherwood Park Chevrolet

Service good. However, I did not expect to have to leave my car all dat However, I did not expect to have to leave my car all dat More

The salesman was super helpful,. This was my first time ever buying a brand new vehicle and I’m glad I did it through this dealership! The follow up calls are a nice touch too! Only This was my first time ever buying a brand new vehicle and I’m glad I did it through this dealership! The follow up calls are a nice touch too! Only thing is I didn’t get any swag which was a little disappointing. More

Came in to get my tires changed over for my 11:30 am appointment. Just before 1pm, I asked about my can and the lady says it could take up to an hour and half. After and hour and have she comes in and I appointment. Just before 1pm, I asked about my can and the lady says it could take up to an hour and half. After and hour and have she comes in and I asking where it is again and then goes on to say it could take an hour and half to 2 hours. One lie after another. I am furious and asked why the lies tell the truth. I have never waited over an hour and half for tire changeover in my life. The she says she will get the service manager for me, I follow her to the counter and ask the guy who is the service manager and could I speak to him the the lady comes over with the service managers card and says she is not in on Saturdays, another lie! 2 hours later and finally gets my car back. Very poor customer service! More

Terrible! Terrible terrible terrible. Unprofessional. Dealer will add in fees that are not needed, over promise and under deliver! Oh and their “refundable dep Terrible terrible terrible. Unprofessional. Dealer will add in fees that are not needed, over promise and under deliver! Oh and their “refundable deposit..” they will find a reason to keep it. Don’t trust them! Nothing but a scam of a dealer. I bought my last two vehicles through them, and will not be back. And will not recommend to anyone. More

Dealership was good everyone was helpful and not pushy. They listened to what I wanted. They listened to what I wanted. More

I’ve boughten a lot of vehicles in my lifetime and this was the worst experience I’ve ever had. was the worst experience I’ve ever had. More

Great sales rep…. Very personable and easy to deal with. They went above and beyond to help us get the right vehicle Very personable and easy to deal with. They went above and beyond to help us get the right vehicle More

Courteous staff. Very good communicators. Always kept up to date on service status. Efficient process Very good communicators. Always kept up to date on service status. Efficient process More

Was sole my Yukon without front floor mats Was told they would look into it - said they would mail me front ones and were sorry. 3+ weeks still waiting on on these floors mats contacted my sales pers they would look into it - said they would mail me front ones and were sorry. 3+ weeks still waiting on on these floors mats contacted my sales person said he’d find out and still haven’t heard back or seen the mats Pretty disappointing to have to ruin my floor because of this. More

Have been taking my truck, Silverado 1500, to the quick lube drive through since I purchased it new from this dealership in Feb 2021. I put on a lot of miles with work and am a frequent user of their quick lube drive through since I purchased it new from this dealership in Feb 2021. I put on a lot of miles with work and am a frequent user of their quick lube service. Every time I am met with friendly, courteous staff, prompt and through service, and am on my way. Great group of people there and April does a fantastic job of managing the drive through. Recommend to anyone looking for a quick oil change! More