From the initial contact through the internet, I was treated respectfully and without pressure through the whole purchase of a new truck. Tenille answered any questions I had, Rana explained the packages but did not pressure, management and delivery personnel were also helpful. Overall we were treated respectfully and professionally!
We came in for an oil change on our 2017 vehicle. Harrison greeted us and made small talk about what we were getting an oil change on. We ended up mentioning about maybe wanting to trade up, but yet our truck was still brand new. We ended up sitting with Harrison, and with NO pressure at all, looked into some ideas. We ended up with another brand new 2019 truck! Harrison even hung out with our little man, our 2.5 year old. The entire process was great! We are return customers for a reason!!
Jarid Toma and the team at Sherwood Park Chevrolet, ensured that I ended up with the exact truck that I needed. Replaced the original purchase within a couple weeks after the original purchase turned out not satisfactory to my needs, gave me a loaner and kept in constant communication the whole time.
Very polite, understanding, professional and accommodating. I would definitely recommend this dealership.
Not very happy with my purchase from Sherwood Chevrolet. Initially was excited and impressed with the deal I got but at the end of the day all got changed from deal to the employee's attitude. I still ended up getting a car as I was in a situation where I had no other option. And 1 day after I had to drop off the car back to the dealership for service and didn't hear anything back from anyone yet. Not happy and Don't recommend this place.