"Do not waste your time very unprofessional waunted days for "
Do not waste your time in used chase you around call you tex you all day long lots of harrassment then try to sell you a used car does not have a inspection done then when it does not pass they asked me to pay 6000.00 extra really !!! Wanted my deposit back had to wait 4 days run around again not happy !!!!
I'm sorry to hear you had a poor experience, we endeavor to provide customers with excellent service so it is disappointing to hear when we missed the mark. Our fresh trades are specifically advertised that they have yet to go through our inspection process; as a result we are not yet aware to the full extent of what is required mechanically to recondition a vehicle. We do disclose this both in the vehicle details on our website and of course in person. In fact, some folks prefer a vehicle that has not had the shop work done to it yet as it allows them to decide what items to repair and even in some cases take the vehicle 'as is' because they have the mechanical inclination to complete the repairs themselves. I hope you were made aware of this, if not I would love an opportunity to personally figure out a vehicle that better suits your needs that has already gone through the recon process? Thanks so much.
April 23, 2019
"Service to sales...."
- Colorado owner
The staff at Sherwood Park Chevy were friendly and informative. At no time did I feel pressured in the service dept or with the sales staff.
I have just purchased my seventh vehicle from Jordan Campbell (fourth vehicle at Sherwood Park Chevrolet). I have been a loyal and very happy customer of Jordan's for almost 10 years and I can honestly say I will never deal with any other dealership than where Jordan is. He truly goes above and beyond for his customers and knows what customer service is.
During our purchase last week we dealt with Jason in Sales who was amazing as well. He took the time to show us several vehicles and built a rapport with my son who was buying his first vehicle. Rana in finance was also great, she was very friendly and took the time to explain everything to my son.
Everyone at Sherwood Park Chevrolet was very friendly and very helpful. I wouldn't hesitate in recommending this dealership for anyone looking for a new or used vehicle!