Mercedes-Benz London

My experience when buying my new vehicle Have always had friendly and knowledgeable service, this did not change when it came time to purchase a new Smart car. We really liked the fact that w Have always had friendly and knowledgeable service, this did not change when it came time to purchase a new Smart car. We really liked the fact that we were treated as well as a buyer of a much more expensive vehicle. More

Easy going, knowledgable, professional service From start to finish, nothing but professional, quality service with a friendly atmosphere. Tony was very knowledgable and answered any questions I ha From start to finish, nothing but professional, quality service with a friendly atmosphere. Tony was very knowledgable and answered any questions I had regarding my vehicle purchase. I feel confident in my purchase and knowing a have a great sales rep to contact if I have any further questions or concerns. Look forward to doing some future business with Tony when it comes time. More

Quick easy organized Fantastic service every time I'm there! Consistent and organized. Works will with my work schedule. And I'm always accommodated - more than expected i Fantastic service every time I'm there! Consistent and organized. Works will with my work schedule. And I'm always accommodated - more than expected in some cases! Thank you More

Professional & Efficient I recently purchased a C300 from MB London. I live out of town and have a busy schedule. I made an appointment with Charbel Francis to look at the v I recently purchased a C300 from MB London. I live out of town and have a busy schedule. I made an appointment with Charbel Francis to look at the vehicle I was interested in. When I arrived at the dealership the vehicle was ready for me. Charbel answered all of my initial questions and I test drove the vehicle. After the test drive Charbel explained all of the many features of the vehicle. Throughout the purchasing process Charbel quickly responded to any of my emails. Katrina & Kristina efficiently guided me through the paperwork. On the day of the delivery the car was immaculate and Charbel demonstrated the vehicle systems and paired my iPhone. Charbel also directed me to a YouTube video that shows how to pair the garage door opener. Overall a professional and efficient automobile purchasing experience. More

Above and beyond My family lives 2 hours from London and we even have our own Mercedes dealer but we still chose Mercedes London. We connected with Charbel instantly. My family lives 2 hours from London and we even have our own Mercedes dealer but we still chose Mercedes London. We connected with Charbel instantly. Not only is he a nice gentleman but he's extremely trustworthy. Everyone has their own situation when buying a car and Charbel knows how to read the situation and make things happen. I look forward to a long relationship! More

fantastic and stress free I am a returning customer to MB London and having the pleasure of dealing with Tony Yang I know I will be back for years to come. From the lightening- I am a returning customer to MB London and having the pleasure of dealing with Tony Yang I know I will be back for years to come. From the lightening-fast reply to my enquiring email to the document signing for financing I thought the experience could not have been easier. I left with my new car feeling like I could call if I had questions but Tony made sure I felt confident about my new GLC300. Great dealership! More

Exceptional Service! Nowadays, It's hard to come by great client service but Charbel has raised the bar. This is our 2nd purchase from Mercedes Benz of London and Charbel Nowadays, It's hard to come by great client service but Charbel has raised the bar. This is our 2nd purchase from Mercedes Benz of London and Charbel only made it easy to come back. He goes over and above for his clients pre and post sale. I would recommend him to everyone. More

Service Excellent, I really get great service from mike... he is the main reason I own two Mercedies Benz vehicles. If I could have him as my salesman as well Excellent, I really get great service from mike... he is the main reason I own two Mercedies Benz vehicles. If I could have him as my salesman as well, I would. More

Great customer service! Mike Maric in their service dept. continues to do a great job looking after my vehicle service needs. He clearly explains the repair options, what wo Mike Maric in their service dept. continues to do a great job looking after my vehicle service needs. He clearly explains the repair options, what work was actually completed - all with a sense of urgency so I can be on my way asap. I've also spent time with their service technicians on some problem diagnostics, and they are very professional as well. Overall, a good team. More

Amazing I had the pleasure of dealing with Adam Stockie. This is my first experience at Mercedes Benz London. Adam was more than helpful right from the star I had the pleasure of dealing with Adam Stockie. This is my first experience at Mercedes Benz London. Adam was more than helpful right from the start and worked with us throughout the process. I found him knowledgeable, polite and very customer oriented. When we picked up the vehicle he was very thorough during the turnover and we drove away very satisfied. I would send any of my friends there to deal with Adam. I also met the GM Rob Stockie and he was polite and very welcoming of new customers. I was introduced to our service advisor Mike and it appears we should have good experiences going forward. Kristina handled the paperwork and was courteous and very professional. More