Mercedes-Benz London

Amazing customer service. Everybody that works at this dealership was ultra friendly and nice. At no point did I feel any pressure to buy like I have felt at other dealerships Everybody that works at this dealership was ultra friendly and nice. At no point did I feel any pressure to buy like I have felt at other dealerships in the past. My salesperson Adam Stockie was great. He was extremely knowledgeable and went out of his way to make sure I got the exact vehicle I was looking for. I really got the feel like they stand behind their cars and if in the future I have any problems they will be there to help. I would very highly recommend Mercedes-Benz London. More

Overall Experience with purchasing new vehicle Entire process was very good and helpful...everyone cares and it shows throughout the purchasing process. Quick response for questions and quotes was Entire process was very good and helpful...everyone cares and it shows throughout the purchasing process. Quick response for questions and quotes was good. Also should mention Mike Maric has been great with servicing previous ML 350. More

Customer For Life I recently purchased my 1st Mercedes from Charbel at Mercedes-Benz London and my wife purchased her 1st Mercedes from Charbel last year and I think it I recently purchased my 1st Mercedes from Charbel at Mercedes-Benz London and my wife purchased her 1st Mercedes from Charbel last year and I think it's safe to say we're Mercedes customers for life! With both purchases, Charbel made the experience very easy. He took the time to ensure we were comfortable with our decision and didn't pressure us at any point throughout the process. He's very professional, knowledgable and you leave feeling like you've made a new friend which is why I had no problem going back to Charbel for my purchase after my wife's purchase last year. I was actually very close to purchasing an Audi A4 and when it came down to making my decision, Charbel was the difference. Although I'm extremely happy with my CLA, sometimes it's not about the product entirely but the sales experience as well and Charbel was the tie breaker for me. Thanks Charbel!!! More

Pleasant and Refreshing Experience It was quite a refreshing experience to lease a premium vehicle with help of knowledgeable and competent person: Adam Stockie. The dealership had on t It was quite a refreshing experience to lease a premium vehicle with help of knowledgeable and competent person: Adam Stockie. The dealership had on their lot the models I was interested in and Adam prepared the selected cars for road tests in advance. In addition, the "deal-making" process was very pleasant and even enjoyable. More

One more Item off my Bucked List I’ve known Bill now for over 10 years and during that period I’ve purchased 5 fine Mercedes cars from Bill. The 5th one I picked up today a low Milage I’ve known Bill now for over 10 years and during that period I’ve purchased 5 fine Mercedes cars from Bill. The 5th one I picked up today a low Milage SL6.3 AMG. There is a bit of a story to the last one. In 2009 i was in Berlin and as I took an evening stroll along one of Germany’s famous Streets The Kurfürstendamm I stumbled across a MB Store as I recall it was noted inside as “Golden Dreams” only one car was on display it was a 2009 SL 6.3 AMG. The remainder of the store was nicely organized with model MB cars of all makes. Needless to say I fell in love with the SL 6.3 AMG model and left the store with a scale model car. On my return to Canada I saw Bill and left the scale model with him. I recall telling him at the time “Bill if you ever get a low milage one, call me it’s on my Bucked list” well last week we made the deal and today I picked up this fine automobile. Bill Schonauer is a true Gentleman and he will find for you what you desire, I recommend him highly. More

Another PERFECT deal from Tony Yang This C63S Cabriolet is the 7th Benz I've bought from London Mercedes in as many years. Tony has always promptly answered my queries and we always have This C63S Cabriolet is the 7th Benz I've bought from London Mercedes in as many years. Tony has always promptly answered my queries and we always have a lot of fun getting the deal "just right". I absolutely LOVE my new C63S! Thanks to Tony and Rob for making this happen! Dr. Dwayne N. Jackson More

Great experience My husband and I have dealt with Tony before, and we have not been let down. Tony and the team at MB London do a fantastic job of meeting your needs a My husband and I have dealt with Tony before, and we have not been let down. Tony and the team at MB London do a fantastic job of meeting your needs and making sure you are treated well. Tony exceeded my expectations in terms of making sure I walked away happy with my purchase. No doubt that I will be back again in the future. More

“A pleasure to do business with “ - Jace Jace is a great person to work with. I trust everything she tells me and I feel I receive the best possible deal I can get. I travel from Toronto all Jace is a great person to work with. I trust everything she tells me and I feel I receive the best possible deal I can get. I travel from Toronto all the way to buy a car from Mercedes-Benz of London based purely on my dealings with Jace.I felt Jace went out of her way to make the sale smooth to me. Thank you, Jace Copper ! More

Best dealership in town I had a great service from Tony, the salesman at Mercedes. He helped me get a very good deal and had my new car ready in 3 days. The trade in process I had a great service from Tony, the salesman at Mercedes. He helped me get a very good deal and had my new car ready in 3 days. The trade in process was very simple and fair. More

Excellent service The whole process was smooth and enjoyable from the test drive to the pick up. Each staff member was efficient in their specific roles. We are very ha The whole process was smooth and enjoyable from the test drive to the pick up. Each staff member was efficient in their specific roles. We are very happy with our purchase and experience at Finch Mercedes London. More