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Mercedes-Benz London
London, ON
1,055 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,055 reviews
August 19, 2022
Mike has always been very helpful and knowledge. I've purchased two cars through him and the experience has been great. He's also gone above and beyond to help me with any questions or issues post I've purchased two cars through him and the experience has been great. He's also gone above and beyond to help me with any questions or issues post sale. Thanks Mike and thanks Mercedes London for the great service! Chris More
by Chris
Employees Worked With
Helpful August 19, 2022
Mike is very friendly, approachable, and interested in looking after his customers' needs. He helped me through the process of getting a new car in the middle of a pandemic and supply-chain problem, and h looking after his customers' needs. He helped me through the process of getting a new car in the middle of a pandemic and supply-chain problem, and he did so very effectively. I will go to Mike for my next car. More
by Randal
Employees Worked With
August 18, 2022
Absolutely the best customer service received from Tony Yang and staff at Mercedes Benz London. Tony was amazing to deal with, friendly, professional, easy going personality, efficient with excellent comm Yang and staff at Mercedes Benz London. Tony was amazing to deal with, friendly, professional, easy going personality, efficient with excellent communication skills. I would highly recommend Tony and the full team for any of your car needs! More
by totten.kimberley
August 17, 2022
Round two: Bought a second MB from MB London. Cut through all the xx, and did a deal with the London dealer without leaving my home in Toronto. Everything, including the trade in appraisal wa Cut through all the xx, and did a deal with the London dealer without leaving my home in Toronto. Everything, including the trade in appraisal was seamless. Easy to deal with, fair, reasonable, and straight forward communications. More
by Ricoavocado
August 11, 2022
It was a pleasure working with Tony as my sales person! He was very friendly, super accommodating and answered all my questions and concerns. Overall he made the sales experience perfect! He was very friendly, super accommodating and answered all my questions and concerns. Overall he made the sales experience perfect! More
by Lucy Wang
Employees Worked With
July 28, 2022
Fantastic vehicle and wonderful buying experience. Tony Yang and Rob Stockie special thanks to you !!! Tony Yang and Rob Stockie special thanks to you !!! More
by Frank A
Employees Worked With
Other Employees :
Katrina Wong
July 27, 2022
Great buying experience at MB London with Tony Yang. Even though we were buying a used vehicle they were excellent to deal with and did not disappoint. The vehicle was immaculate at pick up and Tony sp Even though we were buying a used vehicle they were excellent to deal with and did not disappoint. The vehicle was immaculate at pick up and Tony spent time showing me all the features of the vehicle. Very professional and top notch service, I would definitely recommend buying with Tony at MB London based on our experience. More
by Mel
Employees Worked With
July 26, 2022
Tony, Greg, and Dawson did an excellent job and went extra mile to accommodate all the requests and make car buying experience an excellent one! Kudos to MB London - would strongly recommend them! extra mile to accommodate all the requests and make car buying experience an excellent one! Kudos to MB London - would strongly recommend them! More
by Denis G.
July 26, 2022
The buying experience at Mercedes’ Benz London was pleasant and painless. From the initial call to the sales rep (Tony) to the test drive and arranging a trade, I was provided with step by step advice pleasant and painless. From the initial call to the sales rep (Tony) to the test drive and arranging a trade, I was provided with step by step advice and professional guidance. I highly recommend Mercedes’ Benz London if you are considering a Mercedes’ . More
by larry_baxter
