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Mercedes-Benz London
London, ON
1,187 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,187 reviews
May 04, 2026
I recently purchased a used GLC 300 from Mercedes London. I am a repeat customer and would highly recommend the dealership in all respects. The showroom is impeccable and the sales team is excellent at givin I am a repeat customer and would highly recommend the dealership in all respects. The showroom is impeccable and the sales team is excellent at giving useful information about the vehicles . They were able to find the exact vehicle in the correct colour scheme that I wanted. It only took a week to receive the vehicle from another dealer. The service team has always been great at providing accurate diagnoses and making my truck feel and drive like new when I get it back. Mercedes London has always treated me well and I would highly recommend them if you are in the market for a luxury vehicle! More
by lrdoan6
May 01, 2026
Mike Robinson was a great help throughout the process of buying our vehicle. He listened to want we wanted and where we were comfortable. He did his best to get the deal done. Very knowledgeable about t buying our vehicle. He listened to want we wanted and where we were comfortable. He did his best to get the deal done. Very knowledgeable about the industry More
by Oscar
Employees Worked With
April 30, 2026
I’ve known Mike for years, so I trusted him when I came in with a specific request for a vehicle. He took the time to research and ultimately found exactly the car I was looking for. The service was excell in with a specific request for a vehicle. He took the time to research and ultimately found exactly the car I was looking for. The service was excellent from start to finish, and the whole experience was smooth and positive More
by jthournout
Employees Worked With
April 30, 2026
Listened to our needs and delivered. Always there to explain or help out. Courteous and 100 percent at all times. Always there to explain or help out. Courteous and 100 percent at all times. More
by d.rmcleod4@gmail.com
Employees Worked With
April 08, 2026
I had a very positive experience working with Mike at Mercedes-Benz London while purchasing my GLE 350. From the beginning, he was professional, knowledgeable, and easy to communicate with. He took the t Mercedes-Benz London while purchasing my GLE 350. From the beginning, he was professional, knowledgeable, and easy to communicate with. He took the time to answer all my questions clearly and made sure I felt comfortable throughout the process. What stood out to me was how smooth and pressure-free everything felt. Mike was patient and genuinely focused on helping me make the right decision rather than rushing the sale. The entire team was welcoming, and the overall environment at the dealership was very professional. I’m very happy with my GLE 350 and would definitely recommend Mike and Mercedes-Benz London to anyone looking for a great car-buying experience. More
by Eyad Shhap
April 01, 2026
I recently purchased a used GLE 350 from Mercedes London. I am a repeat customer and would highly recommend the dealership in all respects. The showroom is impeccable and the sales team is excellent at givin I am a repeat customer and would highly recommend the dealership in all respects. The showroom is impeccable and the sales team is excellent at giving useful information about the vehicles and with facilitating test drives. I was able to drive my most recent purchase home to show my wife before committing to the sale. The service team has always been great at providing accurate diagnoses and making my truck feel and drive like new when I get it back. Mercedes London has always treated me well and I would highly recommend them if you are in the market for a luxury vehicle! More
by Tony Straatman
April 01, 2026
"I recently purchased a 2021 E450 Coupe from Mercedes-Benz London, and the experience was nothing short of exceptional. I dealt with Tony Yang, and I cannot recommend him highly enough. I made Mercedes-Benz London, and the experience was nothing short of exceptional. I dealt with Tony Yang, and I cannot recommend him highly enough. I made the drive out to Mercedes-Benz London, and Tony and the rest of the team made the entire process transparent and professional. When I got to see the car, it was exactly as described, no surprises, just a beautiful vehicle. Tony was straight up with me from the beginning; I did not feel pressured at all, which I truly appreciated. Throughout the entire process, he kept in constant contact through text and email, so I always knew exactly where things stood. They walked me through all my options for add-ons and coverage, giving me all the information I needed without any high-pressure sales tactics. After the sale; they arranged to have the vehicle delivered directly to me, making the final step of the journey incredibly convenient. If you are looking for a seamless, premium car-buying experience, go see Tony Yang and the team at Mercedes-Benz London. You won't be disappointed!" More
by David Moussa
April 01, 2026
I had an absolutely outstanding experience working with Tony Yang at the Mercedes dealership! He was focused on helping me find the perfect vehicle.Tony took the time to understand exactly what I was looki Tony Yang at the Mercedes dealership! He was focused on helping me find the perfect vehicle.Tony took the time to understand exactly what I was looking for, answered every question with patience and expertise, and made the entire process smooth and stress-free. His attention to detail and commitment to customer satisfaction really set him apart. What impressed me most was his great service and guidance every step of the way. I drove away feeling confident and excited about my purchase. If you're looking for a top-tier car buying experience, I highly recommend asking for Tony. He truly goes above and beyond! More
by kiaragualdieri
Employees Worked With
March 30, 2026
Recently purchased my 4th vehicle from Mike. Mike is a trusted resource that provides an extremely high level of professionalism. We have developed a great relationship over the years & his appr Mike is a trusted resource that provides an extremely high level of professionalism. We have developed a great relationship over the years & his approach to customer satisfaction is greatly appreciated & valued. More
by rforser
