Maple Ridge Volkswagen

Great place and people to deal with. James and Scott were fantastic! Very happy with their service and how they accommodated us. Would definitely recommend. 👍🏻 And dog friendly! James and Scott were fantastic! Very happy with their service and how they accommodated us. Would definitely recommend. 👍🏻 And dog friendly! More

I practically purchased a car before even seeing it in person - the experience was positive from start to finish. Rob in particular made me feel settled with his quick response and genuine demeanour. I person - the experience was positive from start to finish. Rob in particular made me feel settled with his quick response and genuine demeanour. I would highly recommend contacting Rob if you need excellent service and like me, are a first time new car buyer with a lot of questions. I didn't feel scammed and everything was up front in regards to what was told to me and what actually happened. I feel that this great service will continue even after purchase so I would definitely recommend this dealership to all who are looking for a VW. If you want a good response time and a personalized experience, definitely try to get in touch with Rob. More

Great experience meeting with, dealing with and buying a car with Jon at Maple Ridge VW. He was friendly, knowledgeable and delivered a great experience. Right from the beginning, he was up front, understan car with Jon at Maple Ridge VW. He was friendly, knowledgeable and delivered a great experience. Right from the beginning, he was up front, understanding, no pressure and just a great genuine person which unfortunately is rare in today’s world. Go see Jon if you’re in the market for new or used. More

Me and my friend navdeep bought two cars from there and we had a really really bad experience with it… first we bought Jetta brand new in may 2021 and from the very first day I experienced so many problems we had a really really bad experience with it… first we bought Jetta brand new in may 2021 and from the very first day I experienced so many problems with my car and i’ve come 3 times for the service and they didn’t repair anything and even worst my autolock was not working so they told me that i would get a new key and they will call me and its been 4 months and no call… its brakes are worst and mileage is too low I don’t know why and the wipers are super noisy even they changed it but it didn’t work… then we bought golf 2018 and i told him that I can’t take it home as it had scratches outside and damaged from inside but adam said he can’t park it here and he will fix it soon bt take it home and we did and its been one year and now he doesn’t pick call and doesn’t reply to the texts… i just want to be my car fixed and we don’t want to keep golf anymore as paid for nothing for one year.. More

I purchased 2018 Volkswagen golf from you. When I bought that car on the same day I noticed some scratches on the outside and some damage from inside and Sukhveer (my friend) told you it need When I bought that car on the same day I noticed some scratches on the outside and some damage from inside and Sukhveer (my friend) told you it needs to be fixed before I take this home and Adam promised him that you will tow the car from his home and will fix the car but you didn't fix it right now. I haven’t drive the car since i bought it and it is parked in my driveway.I am very unhappy and disappointed too with your services and I request you to take the car back as I don’t need it anymore. I am depressed.Because I have not even touched the car yet and am paying the installments on time. More

We are from Victoria and buying a car in Vancouver needs all sorts of communication. James was amazing organizing everything upfront. Didn't overpromise, fully delivered. We also got a good price and a fai all sorts of communication. James was amazing organizing everything upfront. Didn't overpromise, fully delivered. We also got a good price and a fair one for our trade in. Everything was well prepared and we got in and out in no time. Perfect experience. Was worth the ferry ride to get there. More

all was good at purchase however follow up and replying to e mail questions was not good at all to e mail questions was not good at all More

The man the myth the legend Artur gave me the best possible deal on a beautiful new Mazda3 Hatchback for me and I couldn't be more grateful! He took care of everything and I highly recommend! if I cou possible deal on a beautiful new Mazda3 Hatchback for me and I couldn't be more grateful! He took care of everything and I highly recommend! if I could I'd rate 12/5 stars! More

Communicated on text for a vehicle of interest and ready to purchase. Was greeted properly by either the admin or receptionist. Provided all my personal contact information, made an appointment for me to to purchase. Was greeted properly by either the admin or receptionist. Provided all my personal contact information, made an appointment for me to see the vehicle and was promised the sales team will get back to me on the details. That's where all the good stuff ends. Didn't receive ANY further communications thereafter, I had to follow up and still didn't get a response. Went to their website later again to find out now the vehicle is no longer listed (likely sold). Thank goodness I double checked their website or would've wasted my time commuting to this dealership. Definitely not buying from this place. More

Above and beyond. On a whim, I came in to remove my locking wheel nuts, (as I lost my key, and Kal Tire didn't have the proper one) with the expectation that I'd On a whim, I came in to remove my locking wheel nuts, (as I lost my key, and Kal Tire didn't have the proper one) with the expectation that I'd have to wait in line, or get the response "you'll have to book an appointment sir" Nope! After pulling my car around, I grabbed a coffee and was told by the apprentice working on my car, I was good to go. Service like this is what's needed to drum up repeat customers as well as change the "stealership" stereotype. More