Lexus of London - Service Centre

Great customer service Henry and Romeo, service advisors, are our go to people each time our RX 350 is due for service. Friendly and welcoming with a great personality. Gr Henry and Romeo, service advisors, are our go to people each time our RX 350 is due for service. Friendly and welcoming with a great personality. Great team and excellent custom service! More

Fantastic Service - Henry Gao Henry has been doing services for my car for more than a year now. He is always patient and professional, with great attention to details. The well-ro Henry has been doing services for my car for more than a year now. He is always patient and professional, with great attention to details. The well-rounded service experience makes me never want to leave for other dealership. SUPERB service adviser, and SUPERB dealership store! DEFINITELY HIGHLY RECOMMENDED! More

RCF Rims Install on GS350 Henry Gao, Adam Mann, and Andy Ziegler did an excellent job with facilitating this install of RCF Wheels on my GS350. The wheels are fantastic. They o Henry Gao, Adam Mann, and Andy Ziegler did an excellent job with facilitating this install of RCF Wheels on my GS350. The wheels are fantastic. They ordered custom spacers in order for the wheels to fit perfectly. More

Consistently good service and advice These folks have consistently delivered great service and advice to me over the last 7 years. This latest visit was no exception. Never feel like I am These folks have consistently delivered great service and advice to me over the last 7 years. This latest visit was no exception. Never feel like I am being needlessly up-sold and am given the straight goods. Always take care of me. Working with Rick in sales now as well. Off to a great start - knows his stuff and is providing me with options. More

Patient and understanding I dealt with Natalie on one occasion, and simply wanted to thank her, for her conversation and positive remarks. She is professional and patient, and I dealt with Natalie on one occasion, and simply wanted to thank her, for her conversation and positive remarks. She is professional and patient, and hope to pop by and say hello soon. I can say so much more for such a small amount of time I got to know her. Lexus of London is very fortunate to have a worker like that. More

Good and easy No hassles, car for me, ready when they said it would be, in and out in one day😃 all were pleasant and easy to deal with. No hassles, car for me, ready when they said it would be, in and out in one day😃 all were pleasant and easy to deal with. More

Above and beyond as always Exceptional service, time after time. Clear communication of expectations and results for service work, and a great blend of professionalism and frie Exceptional service, time after time. Clear communication of expectations and results for service work, and a great blend of professionalism and friendliness. Very convenient scheduling and loaner car options for us busy people that can't always do a M-F 9-5 appointment. I couldn't imagine taking my car anywhere else, even for the most routine maintenance. Highly recommended! More

Service for RX350 and GS350 For both vehicles (RX and GS), this dealership provides excellent service consistently. Henry, Romeo and the others are always a pleasure to deal with For both vehicles (RX and GS), this dealership provides excellent service consistently. Henry, Romeo and the others are always a pleasure to deal with. No complaints. More

Excellent Service Went in to have my air conditioning diagnosed as it was blowing cool air on one side and warm on the other. Romeo said it could be one of two differen Went in to have my air conditioning diagnosed as it was blowing cool air on one side and warm on the other. Romeo said it could be one of two different things and after having it looked at one of the things was right. It's nice to have a service advisors who know your vehicle. More

Service Appt I always feel valued and appreciated whenever I take my vehicle in for routine service. Lexus of London is even a pleasure to wait at while the serv I always feel valued and appreciated whenever I take my vehicle in for routine service. Lexus of London is even a pleasure to wait at while the service wizards do their thing! More