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Lexus of London - Service Centre

London, ON

4.9
921 Reviews

921 Reviews of Lexus of London - Service Centre

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September 22, 2018

Excellent service Very good service from people that care. Getting a loaner car helped a lot. Great product knowledge and helpful advice. This is a very well run ser More

by John Drake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2018

Excellent customer service My wife and I had our 17 NX 16k service yesterday. Service advisor Henry was able to help us and answer all the questions we have. Jack and Helen came More

by JYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao, Rui (Helen) Pan
August 30, 2018

Excellent services I had an appointment for my car’s oil change and Henry was helping me when I arrived. He was very professional and polite. The service was exceptional More

by YMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Gao
August 28, 2018

always have good experience got my car two years ago and come over to have some questions to ask my dealer. Jack not only helped me with my questions but also give the solutions. More

by sarahbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

Helpful, Fast and Professional I have recently had some body work done and a regular maintenance service to my GX470. My experience could not have been better! Well done!!!!! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Adam McCallum
August 16, 2018

Fantastic Service Always a pleasant experience. From the time you walk in the door, till when you leave. They really make you feel welcome, and as tho, you matter. More

by Bski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Calvert, Henry Gao
August 12, 2018

Great service of our vehicle. Excellent staff Staff are pleasant, knowledgable and keep us up to date on the progress of the service on our car. Service work is very good. We always get good inf More

by james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Zaid Joudah
August 11, 2018

Service supurb From the quick online booking you pull your car into service to be greeted by service. I always feel important. They make sure that all your concern More

by Cindy Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
August 02, 2018

great! Great service, fast and convenient. People are nice and friendly, they finished the service two hours earlier than I expected. Btw, Lexus always provi More

by dididadidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
July 31, 2018

Great customer service Henry and Romeo, service advisors, are our go to people each time our RX 350 is due for service. Friendly and welcoming with a great personality. Gr More

by Chan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Henry Gao
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