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Lexus of London - Service Centre

London, ON

4.9
919 Reviews

919 Reviews of Lexus of London - Service Centre

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December 14, 2018

Service Karen Campbell went above and beyond in servicing my vehicle. She was friendly and professional. My car was completed in a timely fashion and washed. More

by feisan@rogers.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2018

Winter tire change Good service. Every time, the staff Alway bag my all season tires and put into my car. I would definitely recommend this leader for all the services. More

by Geoffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
October 23, 2018

I have recently had my Lexus 350 RX is for servicing. The availability of either early morning and or evening appointments makes for a very accommodating experience. Karen Campbell always greets me with More

by katie246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2018

Outstanding level of service On our recent visit to have a dash cam installed in our RX350 we once again received a level of service above our exception. We had the use of a "loan More

by james
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Henry Gao
October 12, 2018

The Best Service Department Since I became a Lexus driver about 8 years ago, I have used the Lexus of London service department. The Service staff are top notich - knowledgeable, More

by G. Pulford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum, Tom Hiscott
September 30, 2018

Kind and Helpful Henry is very kind and patient. He answered and solved all my questions. I had a excellent experience in changing the tires in Lexus of London. More

by Ohm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Gao
September 29, 2018

awesome Henry is very kind, responsible and patient. He gave me a good service experience in lexus london and i will definitely recommend their service to my More

by crystal123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Gao
September 26, 2018

Excellent Service I'm a new customer for Lexus, and Lexus of London. My first service experience was flawless, from scheduling to the work being completed on time. Ever More

by jsoets
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Allan Calvert, Kylie Ellis, Henry Gao, Amanda McDonald, Zaid Joudah
September 22, 2018

Excellent service Very good service from people that care. Getting a loaner car helped a lot. Great product knowledge and helpful advice. This is a very well run ser More

by John Drake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2018

Excellent customer service My wife and I had our 17 NX 16k service yesterday. Service advisor Henry was able to help us and answer all the questions we have. Jack and Helen came More

by JYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao, Rui (Helen) Pan
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