919 Reviews of Lexus of London - Service Centre
Service Karen Campbell went above and beyond in servicing my vehicle. She was friendly and professional. My car was completed in a timely fashion and washed. Karen Campbell went above and beyond in servicing my vehicle. She was friendly and professional. My car was completed in a timely fashion and washed. Al Farmer provided me with great winter tire options. More
Winter tire change Good service. Every time, the staff Alway bag my all season tires and put into my car. I would definitely recommend this leader for all the services. Good service. Every time, the staff Alway bag my all season tires and put into my car. I would definitely recommend this leader for all the services. More
I have recently had my Lexus 350 RX is for servicing. The availability of either early morning and or evening appointments makes for a very accommodating experience. Karen Campbell always greets me with The availability of either early morning and or evening appointments makes for a very accommodating experience. Karen Campbell always greets me with a smile as she reviews my car's service requirements. She always explains the work required as well as the associated costs. She always arranges for a loaner which is very important to me. Karen makes the service appointment a very nice experience. More
Outstanding level of service On our recent visit to have a dash cam installed in our RX350 we once again received a level of service above our exception. We had the use of a "loan On our recent visit to have a dash cam installed in our RX350 we once again received a level of service above our exception. We had the use of a "loaner" vehicle for the entire duration of the installation and when the work took longer than estimated our car was delivered to our home and the loaner picked up the following day. It is always a pleasure to be served anyone in the entire service team and on this occasion particular thanks to Karen Campbell for her efficiency, courtesy and professionalism. More
The Best Service Department Since I became a Lexus driver about 8 years ago, I have used the Lexus of London service department. The Service staff are top notich - knowledgeable, Since I became a Lexus driver about 8 years ago, I have used the Lexus of London service department. The Service staff are top notich - knowledgeable, helpful, pleasant, quick (but not in a rush). They greet you by name and without being 'gushy', they can't do enough for you. I have no hesitation recommending them to anyone driving a Lexus. More
Kind and Helpful Henry is very kind and patient. He answered and solved all my questions. I had a excellent experience in changing the tires in Lexus of London. Henry is very kind and patient. He answered and solved all my questions. I had a excellent experience in changing the tires in Lexus of London. More
awesome Henry is very kind, responsible and patient. He gave me a good service experience in lexus london and i will definitely recommend their service to my Henry is very kind, responsible and patient. He gave me a good service experience in lexus london and i will definitely recommend their service to my friends. More
Excellent Service I'm a new customer for Lexus, and Lexus of London. My first service experience was flawless, from scheduling to the work being completed on time. Ever I'm a new customer for Lexus, and Lexus of London. My first service experience was flawless, from scheduling to the work being completed on time. Everyone involved was friendly and made you feel important. Thansks! More
Excellent service Very good service from people that care. Getting a loaner car helped a lot. Great product knowledge and helpful advice. This is a very well run ser Very good service from people that care. Getting a loaner car helped a lot. Great product knowledge and helpful advice. This is a very well run service department More
Excellent customer service My wife and I had our 17 NX 16k service yesterday. Service advisor Henry was able to help us and answer all the questions we have. Jack and Helen came My wife and I had our 17 NX 16k service yesterday. Service advisor Henry was able to help us and answer all the questions we have. Jack and Helen came greeted us and brought us coffee. Nice customer service at Lexus of London! More