925 Reviews of Lexus of London - Service Centre
Great service, as usual. Great service plus great car detailing. Will definitely come back. Dealership is first rate in appearance, service and quality of work. We have purcha Great service plus great car detailing. Will definitely come back. Dealership is first rate in appearance, service and quality of work. We have purchased four vehicles here and will do so again. More
Emergency Visit Unannounced visit with flashing idiot lights. Service Advisor got Adam to troubleshoot and clearly explain situation. Said they could do work next day Unannounced visit with flashing idiot lights. Service Advisor got Adam to troubleshoot and clearly explain situation. Said they could do work next day and also recall work from the next week at same time. We were on way to Stratford Festival for 2 shows; they got us a loaner and were present to exchange vehicles on Friday at 5:30pm. Couldn’t, ask for better service. Thanks More
An excellent dealership From the second I arrive until my car is returned I am always treated to the utmost respect for my car, my time and my money. From the second I arrive until my car is returned I am always treated to the utmost respect for my car, my time and my money. More
Best Dealership in London This dealership by far is the best in London. All departments care about their clients and the service department is outstanding. This dealership goes This dealership by far is the best in London. All departments care about their clients and the service department is outstanding. This dealership goes out of the way to achieve customer satisfaction and not only represents an amazing vehicle the Lexus, but they make you feel part of their Lexus family. More
Outstanding Service, friendly people, great Product ! You could not ask for better service...everybody is friendly and helpful , of course the Car's are excellent ….Thank you guys...Keep up the great work You could not ask for better service...everybody is friendly and helpful , of course the Car's are excellent ….Thank you guys...Keep up the great work.... More
Warranty work My car was recently at Lexus of London for some warranty work, oil change, check up etc. Karen Campbell was the service employee that I dealt with.Sh My car was recently at Lexus of London for some warranty work, oil change, check up etc. Karen Campbell was the service employee that I dealt with.She is extremely professional and friendly. The parts person, I think it was Scott, was the same. Good experience for me, my car was even delivered to my house ! More
Heat shield Repair Rattling for a month. Called Lexus and they told me that it was probably a heat shield. They fit me in that day and the best part - it only cost me $4 Rattling for a month. Called Lexus and they told me that it was probably a heat shield. They fit me in that day and the best part - it only cost me $40 for the repair. Cheaper than my oil changes. More
When you need the best you get the best Consistently excellent service from all the team at Lexus of London especially the direct contact “The Service Teaam” Romeo our service advisor goes a Consistently excellent service from all the team at Lexus of London especially the direct contact “The Service Teaam” Romeo our service advisor goes all the way to ensure we receive the the very best service, More
Great Services I've been a long time customer with Lexus Services department and I've always had excellent experiences having my vehicle serviced. Every time the ser I've been a long time customer with Lexus Services department and I've always had excellent experiences having my vehicle serviced. Every time the service is quick, efficient and welcoming, looking forward to see you guys again. More
GREAT CAR - GREAT SERVICE The reminder for the required lube & filter maintenance for my 2014 GS - F-Sport appeared on my in-car nav display and on the windshield sticker. My S The reminder for the required lube & filter maintenance for my 2014 GS - F-Sport appeared on my in-car nav display and on the windshield sticker. My Service Advisor, ROMEO NISSAN quickly booked me in and I mentioned that the rear bumper cover had acquired a large black scuff mark (from parking lot damage), that I had been unable to remove. My GS was returned to me an hour later, serviced, washed & wiped and the scuff mark had been 99% removed...and without charge. Romeo Nissan is great representative for this dealership and is a true car guy who loves exceptional cars and understands car guys and has been a great help to me in adjusting my GS to my particular preferences (e.g. disarming/reprogramming Lexus factory-default settings, etc.). More