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Lexus of London - Service Centre

London, ON

4.9
1,001 Reviews

1,001 Reviews of Lexus of London - Service Centre

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January 24, 2022

The service was very good. The place was clean and safe. Very professional service staff More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2022

Always on time always excellent work, always excellent people. Always smiling. Excellent coffee, thank you More

by billc7888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum
January 12, 2022

Karen Campbell was excellent. Don’t loose her. Thanks for standing behind the anti rust module which I bought from you. More

by bag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole helpful too. , Adam Mann
January 06, 2022

Always friendly courteous staff. Making sure you and your vehicle are taken care of 110%. More

by twinbrooklimited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

I recently purchased a used ES350 from a non Lexus dealership. I brought it to Lexus of London to install the winter tires. I found the service to be excellent. The atmosphere was cal and quiet wh More

by Lincoln buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

Appointments are always on time, last the promised amount of time; and my vehicle is returned hand-washed inside and out. More

by CRAIG & FRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

Karen in the Service Department astounds me with her knowledge and insight. I had an issue with my RX that I couldn’t solve, and thought perhaps it was due to some service work. She came out to look at More

by Monty Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2021

Larry is a very enthusiastic and responsible dealer. This is my first car, and I am very satisfied with all aspects of his service. In the case of vehicle shortage, he still helped me choose the most More

by Ethan Tian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Ethan Tian responded

A very enjoyable experience

December 23, 2021

Larry is the person I always look for regarding to my vehicle nevessities either services or consultations. He is a great dealer, very trustworthy and responsible. I would certainly reccomend him to my More

by Wiecin500
Recommend Dealer
Yes
Employees Worked With
December 14, 2021

I bought my 2002 Lexus GS430 in 2008. I still have it in large part because I learned very quickly that it was far better to have it serviced at Lexus of London. Time and again staff, from the concierge t More

by RapidRonnie#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum, CARMEN Jones
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