Lexus of London

Sue Vincent was extremely helpful, knowledgeable and professional. I had great experience in test drive. I will highly recommend her to my friends our anyone who may be interested in Lexus. professional. I had great experience in test drive. I will highly recommend her to my friends our anyone who may be interested in Lexus. More

Good service and I purchased third vehicle from Allen. Lexus of London is a great deal in town. Lexus of London is a great deal in town. More

very easy to deal with and very patient would reccomend to friends and to family. to friends and to family. More

Lisa Ali was exceptional serviceable advisor from our car dealership! Starting the moment we met, she made the car-buying process smooth and enjoyable. Their knowledge of the 2024 Lexus NX 350 Hybrid's featu dealership! Starting the moment we met, she made the car-buying process smooth and enjoyable. Their knowledge of the 2024 Lexus NX 350 Hybrid's features was impressive, and they took the time to ensure we felt confident and informed. We appreciate their professionalism and dedication. Highly recommend leaving a review to support Lisa Ali 🙏🏻 More

Very upfront and cooperative in trying to make the customer happy. All questions were fully answered by your representative Lisa with whom I was in contact. customer happy. All questions were fully answered by your representative Lisa with whom I was in contact. More

Highly recommend Sue Vincent, sales specialist. Sue took the time to accommodate my needs, got me a great deal, and made the process seamless. She responded to all emails and phone calls promptly Sue took the time to accommodate my needs, got me a great deal, and made the process seamless. She responded to all emails and phone calls promptly and followed up a few days after I picked up my vehicle. Sam the delivery specialist took his time to clearly explain all buttons and navigation on the touch screen. Highly recommend this dealership and Sue Vincent for your next vehicle. Love my Lexus 2024 RX350. More

Shanna . . provided me with excellent service ... not only was she helpful, professional and courteous but she went over and above what was expected in order . provided me with excellent service ... not only was she helpful, professional and courteous but she went over and above what was expected in order to ensure we had a great experience at the dealership.. five stars is not enough ... while there I also ran into Sue who will always be my salesperson of choice.... More

He is nice and friendly. Also Larry taught me a lot about vehicle safety, thanks him a lot. Also Larry taught me a lot about vehicle safety, thanks him a lot. More

Jillian Cook, our point of contact at the Lexus (London, Ontario) was vey helpful in showing us the vehicle of our interest. Right from the moment we entered, she was very professional and greeted us to the Ontario) was vey helpful in showing us the vehicle of our interest. Right from the moment we entered, she was very professional and greeted us to the dealership. We explained which vehicle we were interested to look and possibly test drive. She arranged to have the vehicle ready by bringing it close to the entrance door and had it warmed up e we got in to test drive (it had been snowing and cold winds). Before starting the test drive, she explained the various controls and features of the RX350. Once I had my seat positioned properly, I test drove around a couple of blocks. Jillian all the questions that I had while I was driving about the features/options of the vehicle. Since we had our existing vehicle for trade-in, we enquired about the value we would get for it. For those details Jillian had to check with the manager and brought us the detailed breakdown on the cost of ownership for cash, finance or lease. Although we liked the vehicle, the price difference of the RX350 and our existing vehicle (Mercedes GLC300) was fairly more than we had expected. We also discussed it with our son, who had inspired us to check out the RX350 as advertised on the dealership website. Eventually we decided to delay our plans to purchase a newer vehicle for the near future. In conclusion I would say that our experience of visiting the London Lexus dealership and especially meeting Jillian was very pleasant. Perhaps, we may look at a Lexus vehicle in future. More

Excellent Customer Service skills, excellent communication and service and dealing with customers. Great place to buy cars. We recommend Lisa is very friendly and helpful to explain everything a communication and service and dealing with customers. Great place to buy cars. We recommend Lisa is very friendly and helpful to explain everything about cars. She was honest to help us to select good car. Also, Manager Cory was so helpful to manage financial matters. Every one so helpful. So we recommend all family and friends to check out at Luxury Lexus dealers in London Ontario. More