
Lexus of London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,125 reviews
Kevin Gittens was a pleasure to work with, knowledgeable salesman with an attentive no pressure approach that was catered to our needs. Easy transaction through and through, will be back for the next one. salesman with an attentive no pressure approach that was catered to our needs. Easy transaction through and through, will be back for the next one. More
Had a great experience working with Dale at Lexus London. Very knowledgeable, able to explain underlying car mechanical issues in layman's terms and provide appropriate suggestions. Very professional, patien Very knowledgeable, able to explain underlying car mechanical issues in layman's terms and provide appropriate suggestions. Very professional, patient, and polite. Always have had a great experience with Lexus London in general, but also Dale. More
Absolutely gutted with the experience, I expected better business from Lexus. I originally had an appointment today (September 14) @ 12:00 with Kevin Gittens to test drive an IS 500 as I'm in the market business from Lexus. I originally had an appointment today (September 14) @ 12:00 with Kevin Gittens to test drive an IS 500 as I'm in the market for a sport sedan. Arrived around 11:30, someone at the reception was very kind enough to tell me to have a seat as she informed Kevin of my arrival. An hour and a half passed by, nothing. I understand that things can get busy in a dealership however, if you can't make the time then I don't see the point of booking an appointment in the first place. More
Kevin Gittens was a pleasure to deal with. He was very knowledgeable and attentive. Although we did not end up purchasing the vehicles we viewed with Kevin, I would definitely seek him out i He was very knowledgeable and attentive. Although we did not end up purchasing the vehicles we viewed with Kevin, I would definitely seek him out in the future if shopping for a vehicle. More
Kevin Gittens has been simply amazing to deal with. This is my second Lexus dealing with Kevin.His knowledge, kindness, attention to every detail and all around pleasant personality has been greatly ap This is my second Lexus dealing with Kevin.His knowledge, kindness, attention to every detail and all around pleasant personality has been greatly appreciated. Everything went seamless and I could not be happier with my new Lexus NX250, thankyou! More
Our purchase experience from Lexus of London started with a very friendly welcome from the concierge desk. The gentleman at the front desk set us up with a sales person right away even though we had come wit a very friendly welcome from the concierge desk. The gentleman at the front desk set us up with a sales person right away even though we had come without prior notice. The sales team was very professional, kind, and honest throughout the experience. Special thanks to Lisa Ali our sales person who was great - and fortunately patient with all the questions we had! Lisa also directed questions to the correct people whom had great knowledge in service and financing. We met with the service manager Romeo Nissan as well whom gave us an excellent summary and options of our Lexus vehicles warranty. Overall, purchasing from Lexus of London was a great experience I would recommend to family and friends. The team was excellent and the price was very fair compared to other dealerships including GTA. More
Lisa Ali was fantastic, I have never dealt with a salesperson better than her! Lisa made sure our 3 visits were comfortable and stress free, she could not have done anything more to help us make our salesperson better than her! Lisa made sure our 3 visits were comfortable and stress free, she could not have done anything more to help us make our dream purchase! She was with us right from first entry into the building to negotiations to our pick up. She explained everything in great detail and took the time not only to talk to each and everyone in the family, she also remembered everything, showing she cared. I would definitely recommend her over anyone, she truly cares about her clients! More
The dealership was simply wonderful. They, especially Susan, treated me very well even though I was out of town. Buying a Lexus from Lexus of London was wonderful experience. They, especially Susan, treated me very well even though I was out of town. Buying a Lexus from Lexus of London was wonderful experience. More
Allen is a good sale person and he helped us purchase my first vehicle in Canada. Thank you Allen again. first vehicle in Canada. Thank you Allen again. More