Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of London
London, ON
3,640 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,640 reviews
August 12, 2022
Romeo is always focused on customer satisfaction. Extremely knowledgeable is all areas of Lexus service. Always goes the extra mile to ensure the job gets done right at a fair price. Lexus London is Extremely knowledgeable is all areas of Lexus service. Always goes the extra mile to ensure the job gets done right at a fair price. Lexus London is my only choice for servicing my RX350. More
by jpheindl
Employees Worked With
Helpful August 11, 2022
Larry is fantastic. He helped me to find the best car which is suitable for me and my family. He helped me to find the best car which is suitable for me and my family. More
by X. C
August 11, 2022
Great service, fast ! Professional people, so helpful and nice . The best dealer in town. 100% recommendation Professional people, so helpful and nice . The best dealer in town. 100% recommendation More
by julita
August 11, 2022
Lexus of London provides a pleasant stress free purchasing experience. The sales, technical, service and administration staff all provide friendly pressure free interactions with their guests. purchasing experience. The sales, technical, service and administration staff all provide friendly pressure free interactions with their guests. More
by craig
Employees Worked With
August 10, 2022
Allen is the best sales person I’ve ever met. He is truly concerns your demand and situation to recommend the right car for you. He is truly concerns your demand and situation to recommend the right car for you. More
by Zicheng
Employees Worked With
August 10, 2022
I felt very very comfortable once I started to contact with Allen Zhang, not only for his Excellent service , Professional attitude but the great environment of dealership h is working at as well. with Allen Zhang, not only for his Excellent service , Professional attitude but the great environment of dealership h is working at as well. More
by Yongtao Guo
August 09, 2022
Just purchased a vehicle from Jillian! Great to deal with! Very smooth transaction. Highly recommend! Great to deal with! Very smooth transaction. Highly recommend! More
by mit6725
Employees Worked With
August 06, 2022
Service is explained clearly. We were updated as necessary. Service completed in timely manner. Karen is great to work with. We were updated as necessary. Service completed in timely manner. Karen is great to work with. More
by pat_parnell
Employees Worked With
August 05, 2022
Pretty nice service! I do enjoy this purchasing experience with their incredible customer service, and I would absolutely recommend those friendly sales to you if you wan I do enjoy this purchasing experience with their incredible customer service, and I would absolutely recommend those friendly sales to you if you wanna buy a wonderful car! More
by jiangjiawen12343
