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Lexus of London

London, ON

4.9
4,179 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,179 reviews

April 02, 2024

Everyone with whom we connected during the sales and delivery process were extremely friendly and helpful. We are looking forward to continuing our association with this dealership. More

by gcbrandt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini, Heather Broderick
Apr 09, 2024 -

Lexus of London responded

Thank you for the kind review. We look forward to seeing you back for service in the future.

April 01, 2024

Always top notch service from Lexus of London. The staff are always kind and informative. I actually look forward to bringing my car in. This latest visit with Peter was no exception. More

by rob
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Lexus of London responded

Thank you for the kind review. We are thrilled to hear that our service met your expectations.

April 01, 2024

Rick is a professional sales person. I have experience to work with him to buy off 2024 RXH. I found him very responsible person. Keep it Rick. More

by Tariq Qureshi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Lexus of London responded

Thank you very much for the kind review. Happy to hear you are enjoying your new Hybrid Lexus.

March 31, 2024

Everyone from the front desk, to service was great! We purchased our new vehicle from Rick and can't say enough great things about him. He worked quickly to find the car we were looking for and everyt More

by Kristen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Lexus of London responded

Thanks Kristen!

March 30, 2024

Excellent staff. No pressure environment. I would highly recommend them to anyone. Worth the hour and a half drive for us More

by Jim McClellan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Cohen. Lauren from the front desk
Apr 09, 2024 -

Lexus of London responded

Thank you for driving all that way to see us! We appreciate the business very much.

March 30, 2024

Can’t recommend Rick or Lexus of London enough! He was able to work his magic to get me my dream car! Also huge thank you to Lauren and Corey! Everyone was wonderful and you definitely won’t be dis More

by Meaghan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Cohen , Lauren Rossini
Apr 09, 2024 -

Lexus of London responded

A huge thank you to you as well Meaghan!

March 29, 2024

Lexus of London and especially our sales representative Rick Watson were an absolute pleasure to deal with. Professional and friendly as well as very knowledgeable in all aspects. Thank you very much fo More

by Gus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Very good service received from Peter Engelmanas on our last visit. He was very attentive to our concerns and was very easy to talk to. Great job Peter More

by IS300OWNER
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Broderick
March 28, 2024

The staff at Lexus was wonderful very informative made us feel at home we have no complaints whatsoever and we will be back to buy another car More

by jamiemartin9889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini
Apr 09, 2024 -

Lexus of London responded

Thanks! We look forward to seeing you again.

March 28, 2024

We were treated very well at the dealership and road tested a couple of vehicles. Although we found a pre owned vehicle at another dealership we would not hesitate to deal with London Lexus for our next More

by Rog
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Gittens
Apr 09, 2024 -

Lexus of London responded

Thanks for giving us the opportunity and for the kind review. We hope you love your new car.

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